Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Race 2 - "Find my phone" no longer works unless Suunto app is open (iPhone, FW 2.56.18)

    Scheduled Pinned Locked Moved Suunto Race 2
    1 Posts 1 Posters 11 Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • F Offline
      Fabrice Angeli
      last edited by

      Hi,

      Since updating my Suunto Race 2 to firmware 2.56.18, I have a reproducible issue with Find my phone.

      Environment

      Suunto Race 2
      Firmware 2.56.18
      iPhone with the latest iOS
      Latest Suunto App

      Issue
      “Find my phone” always displays “Connection to phone impossible” unless the Suunto app is currently open.

      What works normally

      Notifications are received correctly.
      Watch synchronization works perfectly.
      Bluetooth connection is active.

      Expected behavior
      Unless i am mistaken, before firmware 2.56.18, Find my phone worked even when the Suunto app was only running in the background. I use this feature frequently and it was reliable.

      Current behavior
      After the update, the feature only works if the Suunto app is already open on the iPhone. Otherwise, the watch immediately reports “Connection to phone impossible”.

      Since notifications and synchronization are working correctly, this does not seem to be a Bluetooth pairing issue but rather a regression affecting the Find my phone function.

      Can anyone with a Race 2 + iPhone confirm the same behavior?

      1 Reply Last reply Reply Quote 0

      Hello! It looks like you're interested in this conversation, but you don't have an account yet.

      Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

      With your input, this post could be even better 💗

      Register Login
      • First post
        Last post

      Suunto Terms | Privacy Policy