Watch shut down and re-started during activity!!
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Hello,
I am really upset by the behaviour of my vertical watch.
Just as introduction, I have the latest firmware installed , and Suunto App on IPhone is also up to date.
What happened:
Yesterday I attended the IronMan at Tours. I launched the standard mode of Triathlon (not the one with power), there is no Suunto plus option configured at all. Swimming, cycling and transitions went well.
I was at the 25 km of the marathon, after 9 hours of activity. And then suddenly the watch stopped. It shut down and restarted automatically.
How is it even possible??!! I am really upset by the stability and reliability of my watch.
After having been a faithful customer for more than 10 years with Ambit 3 peak, I am about to switch of brand (maybe Coros). Unless there is a resolution to this issue.
PS - the day before the race, I intentionally did a soft reset to minimize the risk of memory leak….That was not enough. -
@Gilles-D. Apparently there is already a focus on resets, here: https://forum.suunto.com/post/190885
Ambit 3
9 Baro
Race Ti -
@enneo thanks, I have shared the logs of my watch as per the procedure described by the community manager. Let’s see.
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G Gilles D. referenced this topic
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Hello @enneo , do you know how to revert to previous FW with watch V1? I would like to do it before having to buy another watch…Thanks.
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@Gilles-D. said:
how to revert to previous FW with watch V1?
- Settings > General > About
scroll all the way down to the end
hold Down button to enter Debug menu - Select OTA pkg
- Settings > General > About
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