Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suggested feature: enable “Workout Options” during activity for sensor reconnection

    Scheduled Pinned Locked Moved Watches
    19 Posts 4 Posters 214 Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Manuel ExtremeM Offline
      Manuel Extreme Silver Members
      last edited by Manuel Extreme

      Improvement: make the “workout options” menu accessible even after the activity has started, so sensors can be reconnected in case of disconnection or when switching devices due to battery depletion (e.g., during ultras).

      Currently, if the device loses connectivity with a sensor for a few minutes, it cannot reconnect automatically, and it is also not possible to reconnect it manually via the menu that is only available before starting the activity.

      IMG_0252.jpeg IMG_0253.jpeg IMG_0254.jpeg

      Vertical 2 v2.53.42

      isaziI 1 Reply Last reply Reply Quote 1
      • isaziI Online
        isazi Moderator @Manuel Extreme
        last edited by

        @Manuel-Extreme as far as I know, this depends on the sensor, I am not saying this is not something that Suunto should fix, but that it is more difficult to reproduce.
        Can you reproduce the issue and send logs [1]? Also provide details about your external sensor.

        [1] https://forum.suunto.com/topic/14914/reporting-an-issue-with-your-watch-hopefully-made-easier

        Manuel ExtremeM 1 Reply Last reply Reply Quote 0
        • Manuel ExtremeM Offline
          Manuel Extreme Silver Members @isazi
          last edited by

          @isazi It’s not exactly a bug, but rather a feature that should be implemented.

          If I change the heart rate strap because the battery is dead, I’m not able to connect a new one since I can’t access that menu, which is only available before starting the activity.

          For example, yesterday I left the Vertical 2 on the treadmill and had to step away for a few minutes, which caused both Stryd and the HRM-600 to disconnect. I was no longer able to reconnect them unless I stopped the activity and started a new one.

          Vertical 2 v2.53.42

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Online
            isazi Moderator @Manuel Extreme
            last edited by

            @Manuel-Extreme said in Suggested feature: enable “Workout Options” during activity for sensor reconnection:

            If I change the heart rate strap because the battery is dead, I’m not able to connect a new one since I can’t access that menu, which is only available before starting the activity.

            This is true, it would be beneficial to access the pairing menu also during activity.

            For example, yesterday I left the Vertical 2 on the treadmill and had to step away for a few minutes, which caused both Stryd and the HRM-600 to disconnect. I was no longer able to reconnect them unless I stopped the activity and started a new one.

            This is instead a bug, it should not happen, if you lose connection temporarily you should automatically reconnect when back in range. This works for some devices, but not for others, so I guess some devices go to sleep and a connection must be established again, while others wake up and keep going.

            Manuel ExtremeM 1 Reply Last reply Reply Quote 1
            • Manuel ExtremeM Offline
              Manuel Extreme Silver Members @isazi
              last edited by

              In the pool, it’s normal to lose the connection when submerged, and it happens to me often. It’s just a matter of seconds, but the straps (Coros HR, Polar Verity Sense, HRM-600) reconnect automatically and seamlessly.

              Probably, for longer “pauses” (e.g., 10 minutes), a forced connection wake-up is needed (even if the devices remain on and transmitting). That’s why I think forcing a “connect” command could restore the connection.

              However, I don’t know how the software is implemented. In any case, these kinds of automations rarely work well on anything that isn’t an Apple device 😄

              Vertical 2 v2.53.42

              B 1 Reply Last reply Reply Quote 1
              • B Offline
                brave_dave Bronze Member @Manuel Extreme
                last edited by brave_dave

                @Manuel-Extreme
                This is shocking to know as it might be a complete deal-breaker for everyone doing triathlons!

                Usually I connect my HRM before swimming to have it automatically reconnect afterwards for biking and running. But if it does not get any connection while swimming at all (happens quite often to me) it might not automatically reconnect afterwards and leave you without any HR data for the complete race!

                2 1 Reply Last reply Reply Quote 0
                • 2 Online
                  2b2bff Silver Members @brave_dave
                  last edited by

                  @brave_dave just a side not here: the Suunto one has a buffer, so it should sync the data at the workout finish

                  Suunto Race S
                  Garmin Epix Pro

                  B 2 Replies Last reply Reply Quote 0
                  • B Offline
                    brave_dave Bronze Member @2b2bff
                    last edited by

                    @2b2bff
                    Yes, but when it does not automatically connect after the swim, there will be no live data during running and biking.
                    In that case, everything will end up in the internal memory and would only be for the archive and analysis post race. Most important though is an automatic connection after the swim to get live data during the rest of the race to control effort especially during the run.

                    These are all work-arounds but not how it should be!

                    1 Reply Last reply Reply Quote 1
                    • B Offline
                      brave_dave Bronze Member @2b2bff
                      last edited by brave_dave

                      @2b2bff luckily I have a separate bike computer cause with this issue the watch will also not automatically connect to my powermeter once I switch to the bike.

                      This is a disaster for a watch that aims to function as a triathlon device and if they do not resolve the issue until triathlons season really kicks-off I am probably forced to switch to Garmin or Coros.

                      isaziI 1 Reply Last reply Reply Quote 0
                      • isaziI Online
                        isazi Moderator @brave_dave
                        last edited by

                        @brave_dave but have you tried yourself or are just commenting without any experience? Because in most cases the watch actually reconnects to the sensors, it is only for some sensors that it’s still not working

                        B 1 Reply Last reply Reply Quote 1
                        • B Offline
                          brave_dave Bronze Member @isazi
                          last edited by

                          @isazi
                          I do not perform updates anymore until I know that no major bugs are introduced or that introduced ones are fixed!
                          My first watch got corrupted during my second update and I had to live without it for 1 month until I got it replaced by a new watch. Then after another update I had the battery drain issue and right now I am stuck with another Bluetooth issue also reported often here, where I get constant short disconnects to my powermeter while it works flawless with my bike computer. So quite some bad experiences with new updates…
                          Therefore, I now switched to getting information if it is save updating to the new version or if I rather should stick with a reliable older one. For me it is important to have a working and reliable device as I can do without most of the functions introduced.

                          isaziI 1 Reply Last reply Reply Quote -1
                          • isaziI Online
                            isazi Moderator @brave_dave
                            last edited by

                            @brave_dave then I cannot help you, commenting without actually experiencing the issue is just noise

                            B 1 Reply Last reply Reply Quote 2
                            • B Offline
                              brave_dave Bronze Member @isazi
                              last edited by brave_dave

                              @isazi
                              Yes, I also did not ask for any help from you, I just wanted to get information from the person who reported the issue and highlight that this is quite important for triathletes.
                              So actually in my eyes this is no noise but valuable information for other triathletes and also for you to detect the importance of the issue. But if you do not appreciate my input than I am sorry!😅

                              isaziI 2 Replies Last reply Reply Quote -1
                              • isaziI Online
                                isazi Moderator @brave_dave
                                last edited by

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • isaziI Online
                                  isazi Moderator @brave_dave
                                  last edited by

                                  @brave_dave your contribution to the noise is: keeping commenting how this is a deal breaker for you, and ALL triathletes, without providing useful information because you are not even using the product. I am trying to understand what the issue is and need answers from affected people

                                  B 1 Reply Last reply Reply Quote 0
                                  • B Offline
                                    brave_dave Bronze Member @isazi
                                    last edited by

                                    @isazi
                                    This is your perspective because you want to fix the issue. Other triathletes might be happy to read my comment so that they can estimate how this update might influence their watch for triathlons to evaluate if they should rather stick with an older version to avoid stress and disappointment. You don’t want to experience such an issue if you are in an important race and then all of a sudden you realize that there is such an issue
                                    As this is not a specific bug/issue fixing section therefore in my eyes this is no noise

                                    Manuel ExtremeM 1 Reply Last reply Reply Quote -1
                                    • Manuel ExtremeM Offline
                                      Manuel Extreme Silver Members @brave_dave
                                      last edited by

                                      @brave_dave I use my Vertical 2 with:
                                      • Elite Suito smart trainer
                                      • Favero Assioma Duo power meter
                                      • Stryd 4.0
                                      • COROS HR
                                      • Polar H10 HR
                                      • Polar Verity Sense HR
                                      • Garmin HRM 600

                                      I don’t experience issues with Bluetooth during short disconnections.

                                      In the pool, HR straps often disconnect due to Bluetooth transmission limits in water, but they all reconnect immediately once the signal is available again.

                                      I experienced a full disconnection issue once after moving away from the Vertical for about 15 minutes with the HRM 600 strap and Stryd. When I came back, I couldn’t reconnect the BT devices unless I stopped the activity.

                                      In triathlon, this problem doesn’t occur: the HR strap and watch are always close, so long disconnections are unlikely. I use arm HR straps (even with a wetsuit), keeping them a few centimeters from the watch.

                                      Also, I never use automatic multisport mode.

                                      For cycling, I always use a dedicated bike computer, which is far better than any watch.

                                      Vertical 2 v2.53.42

                                      B 1 Reply Last reply Reply Quote 0
                                      • B Offline
                                        brave_dave Bronze Member @Manuel Extreme
                                        last edited by brave_dave

                                        @Manuel-Extreme
                                        Thanks a lot for the information!
                                        When you use an arm strap than probably this is way better to keep the connection as both devices are above water during every stroke. I wear a chest strap and for me I usually lose connection during the whole swim part but when I get out of the water it used to directly reconnect. So if it deactivates and does not reconnect if I get out of the water I will not have any data. Also I like to have my power data transmitted to my watch to have everything in one activity but this then would also not work.

                                        I have constant 1s BT drop outs from both my Elite Direto and my power pedals to my watch while both have no issues broadcasting over Ant+ to my bike computer. You don’t have such issues?

                                        I guess I need to do a couple of swim-bike race simulations before my first race to check if it works or stick with the approved firmware

                                        Manuel ExtremeM 1 Reply Last reply Reply Quote 0
                                        • Manuel ExtremeM Offline
                                          Manuel Extreme Silver Members @brave_dave
                                          last edited by

                                          @brave_dave No, fortunately I don’t experience continuous disconnection issues. It only happens in water due to the physical limitations of Bluetooth transmission. When the arm comes out of the water, the connection is restored automatically without any problems.
                                          At least with the Vertical 2. Which device are you using?

                                          Vertical 2 v2.53.42

                                          1 Reply Last reply Reply Quote 0
                                          • First post
                                            Last post

                                          Suunto Terms | Privacy Policy