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    "Pair new device" is missing in the menu

    Scheduled Pinned Locked Moved Nautic
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    • N Offline
      Niels-Søren Bøgh
      last edited by

      The manual an specs says for Suunto Nautic:

      " Pairing heart rate sensor

      You can pair your Suunto Nautic device with a heart rate belt to track your heart rate during diving.

      To pair a heart rate belt:

      Go to Control panel > Connectivity.
      Select Pair new device.
      
      Select the sensor from list."
      

      But, the “Pair new device” is not in the menu in the Nautic - so, the Suunto Smart Heart Rate Belt cannot be connected.

      ** Real time Heart Rate is absolutely a nice new feature in the Nautic… and from this the Calories, Max, Min and Avg Heart Rate.
      Heart Rate is directly linked to optimize air consumption and there for an important info on the screen.

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      • A Offline
        antoine_ld
        last edited by

        It is also missing on my nautic.
        No way to connect a heart rate monitor.

        You can connect a pod, via the gasses menu.

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        • P Offline
          Philipar
          last edited by

          Same here.

          How come there is so little interest about that missing (advertised) feature? And no reply from Suunto?

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          • S Offline
            svuorens
            last edited by

            Just got my new Nautic and this issue was the first problem. I wrote to the Suunto Chat and got below instructions. Haven’t had time to check yet if they are functioning or not. But really strange that device doesn’t match the manual. As there really isn’t a pair a new device.

            From Suunto Chat:
            Pairing a heart rate sensor with Suunto Nautic (manual)
            Go to control panel
            Press the middle button to open the menu
            Log in to control panel
            Open connection
            Select connection
            Select Pair new device
            Select Pair new device
            Select heart rate belt
            The watch will show the available sensor types
            Select heart rate belt
            Activate sensor
            Use belt or apply electrodes
            Hold it close to the watch
            Select sensor when it appears
            Select it from the list
            Confirm pairing
            Wait for confirmation: Pairing successfulImportant note about manual logic
            Sensor must be active and transmitting
            Pairing must be done before starting a dive
            Only one hour of belt can be actively paired at a time
            Key point (important for your case)

            If “Pair new device” is not visible, then according to manual expectation:

            The watch is not in the correct Connectivity level/menu state
            Or firmware version/user interface does not match the documented appearance

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