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    Software Update 2.48.16 (2025 November Rain release)

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    • E Offline
      elbee Bronze Member @szleslie
      last edited by

      @szleslie said in Software Update 2.48.16 (2025 November Rain release):

      I got phantom a phantom sensor (which is a Polar Verity Sense I believe) with this update. I can not delete it. When it is selected the menu jumps back to the sensor list. I was able to add the Verity Sense again and the watch uses it. Is there any solution to this or just wait for the next update?

      I have it mainly with my stryd. Others report the same thing, also stryd and race s.

      I reported it to suunto support. First got an auto reply. Then an auto followup telling me suunto will close the issue if I don’t reply. So I replied.

      Then I finally got a human support engineer saying that I should try to delete the ghost entries (which I cannot) or reboot the watch (which doesn’t help) or use the app the delete bluetooth connection (which isn’t an option I cannot find in the ios app) or do a factory reset (which I don’t like to do)

      Told the support engineer to keep an I on their forum (provided a link to the topic) and tell the developers to fix bugs.

      For me, this behavior came with the firmware update before the last one. Now quite often, my watch will not connect to my polar h9 or stryd. I think it has something to do with the multiple divices bluetooth change.

      SquirrelS 1 Reply Last reply Reply Quote 0
      • SquirrelS Offline
        Squirrel Bronze Member @elbee
        last edited by

        @elbee said in Software Update 2.48.16 (2025 November Rain release):

        or do a factory reset (which I don’t like to do)

        Yes this nonsense needs to be fixed by implementing either a menu option to delete ALL Bluetooth connections on the watch in one go, or even better, implement the option to delete the orhpaned/ghost connections one by one.
        Factory reset is only a workaround and very inconvenient at that!

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        • strainS Online
          strain @Francesco Pagano
          last edited by

          @Francesco-Pagano I am experiencing lag too. It doesn’t feel smooth

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