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    Bluetooth connectivity issue with iPhone and Race 2

    Scheduled Pinned Locked Moved Suunto Race 2
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    • F Offline
      fritzbt2013 Bronze Member
      last edited by fritzbt2013

      I’m having trouble keeping a connection with my race 2 and iPhone Xs. Race S is fine.

      With the Race 2 I was able to pair initially, but when the connection was lost for normal reasons (such as distance) it will not reconnect.

      I tried many things (reboots, unpair, etc) and nothing appears to be working right now.

      Race S still fine and connects right away.

      “Randomly” one day I was able to pair it again. I did the firmware update. But now I’m back to not connected.

      I’m thinking the Bluetooth hardware in the watch is working intermittent and may pursue a refund. But wanted to see if there any other options first …

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      • L Online
        larrybbaker @fritzbt2013
        last edited by

        @fritzbt2013 Xs is pretty old hardware - what iOS are you running? all updates installed?

        When you tried to re-pair the device did you clear all connections on the phone and the app/phone?

        Vertical Ti Solar
        Vertical 2
        Race 2
        iPhone 17 Pro

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        • F Offline
          fritzbt2013 Bronze Member @larrybbaker
          last edited by fritzbt2013

          @larrybbaker 16.6.2. Close to most recent. I’m also having same problem on newer iPad… problem is following watch.

          All cleared… Bluetooth device, mobile app, etc,

          EDIT: most likely cause of my issue turned out to be you need to wear the watch for it to connect to the phone. With the race S this is not the case. I only use the race 2 watch for activities and put it on right before I start and take it off right after. My phone is usually off during and for a short while after the activity…

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