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    Software Update 2.44.52 (2025 Q3 - HOTFIX)

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    • Stefan KerstingS Offline
      Stefan Kersting @fondueaufromage
      last edited by

      @fondueaufromage have the same issue too

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      • brechtvbB Online
        brechtvb Bronze Member @GiPFELKiND
        last edited by

        @GiPFELKiND last one shuts the light

        1 Reply Last reply Reply Quote 1
        • D Offline
          duffman19 @fv4500
          last edited by

          @fv4500 said in Software Update 2.44.52 (2025 Q3 - HOTFIX):

          I don’t see what else designers can do here.

          I think most of us would prefer the zoom function to work the same as it does on the Vertical - short press of top button to zoom in, long press to zoom out (this is already how the elevation profile screen works). This frees up the middle button to scroll forwards and backwards through the data screens, the same is it does on all other screens.

          As for using the touchscreen, I think the 9PP should have the same option of “Map only” that the Vertical does. This would allow the user to scroll around the breadcrumb or route screen while keeping the touch function inactive on all others.

          I’m hopeful that Suunto will fix these issues and bring the 9PP up-to-date with the functionality of the other watches.

          Vertical Ti / S9PP Ti / S9P Ti

          1 Reply Last reply Reply Quote 2
          • Mff73M Online
            Mff73 @pilleus
            last edited by

            @pilleus said in Software Update 2.44.52 (2025 Q3 - HOTFIX):

            How can I downgrade to a firmware I have stored as sof-file on my smartphone? Suunto app doesn’t open it because of the message that it is damaged or an unknown file type.

            I want to downgrade two versions before the actual firmware, the pkg is not stored in the service menu of the Vertical.

            Look at your sof file name and create an hyperlink formatted like in this thread
            https://forum.suunto.com/post/162301
            Send it to yourself and open it with SA, it should download and install if no error in the name.

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            GiPFELKiNDG pilleusP 2 Replies Last reply Reply Quote 0
            • GiPFELKiNDG Offline
              GiPFELKiND Silver Members @Mff73
              last edited by

              @Mff73 hey how did we know the numbers in the Firmware Hyperlink? The numbers after the Firmware xxxxxx 1000096870.jpg

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, 9 Baro, 9 Peak, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android🏃🏼🧗🚵

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              • pilleusP Online
                pilleus @Mff73
                last edited by pilleus

                @Mff73 said in Software Update 2.44.52 (2025 Q3 - HOTFIX):

                Look at your sof file name and create an hyperlink formatted like in this thread
                https://forum.suunto.com/post/162301
                Send it to yourself and open it with SA, it should download and install if no error in the name.

                Sorry, but I don’t find a way to create a hyperlink on my Android smartphone. I can download for example the file in the URL

                https://firmware.geo.movescount.com/production/Rostock-fw_2.39.20.20609-O-26950e90.sof

                but I don’t know how to create a hyperlink of this URL and how to open it with Suunto app.

                If you have a more detailled description I would be very happy and thankful … ✌

                Edit: Solved with the gentle help of @sebchastang 👍

                https://www.instagram.com/moves.are.life/
                Suunto Vertical Black Lime
                Suunto 9 Peak Pro Black
                Suunto Spartan Ultra Stealth Titanium

                1 Reply Last reply Reply Quote 2
                • atoponceA Offline
                  atoponce
                  last edited by atoponce

                  The update lost my Stryd and HRM Bluetoothed paired connections, requiring me to set them back up. However, I’m now only sporadically getting my Polar H10 connected when I start a run. When I go into Settings -> Connectivity -> Paired Devices, I see a lot of “- -” entries that cannot be removed. See this video.

                  On top of that, the watch seems to lose connectivity with the Stryd pod dropping power like the old Abit3 days. Here is a screenshot of my run this morning. Note the power drops to zero.

                  Suunto Race S / 9 Baro / Ambit 3 Peak / Observer
                  Polar H10 / Verity Sense / OH1
                  Stryd Duo / Wind
                  r/suunto mod

                  v.sacreV fondueaufromageF 2 Replies Last reply Reply Quote 0
                  • v.sacreV Online
                    v.sacre Silver Members @atoponce
                    last edited by

                    @atoponce I had the same issue. – sensors are then impossible to remove

                    A3S | S9B | S9P | S9PP | Suunto Vertical Ti
                    Suunto Wing

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                    • fondueaufromageF Offline
                      fondueaufromage Bronze Member @atoponce
                      last edited by

                      @atoponce I had the same problem (https://forum.suunto.com/post/175724).
                      To remove them, I try to reboot the watch (12 second on upper button), then downgrade to previous firmware but it doesn’t work. The “–” are still here. The only solution was a hard reset… Great… I’m really happy to set again profiles !!

                      Suunto 9 Peak Pro, Ambit2 Black HR, Core All Black, Spartan Ultra All Black Titanium HR, t3d, Vertical All Black, X6, X6 HR

                      GiPFELKiNDG 1 Reply Last reply Reply Quote 0
                      • GiPFELKiNDG Offline
                        GiPFELKiND Silver Members @fondueaufromage
                        last edited by

                        @fondueaufromage thats the biggest bad thing that suunto isnt working at that! Its so hard that we could safe all things in the App? Custom sport modes e. G. I didnt understand this

                        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, 9 Baro, 9 Peak, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android🏃🏼🧗🚵

                        1 Reply Last reply Reply Quote 2
                        • Jan SuchánekJ Online
                          Jan Suchánek @brechtvb
                          last edited by Jan Suchánek

                          @brechtvb So I just tried it. When no sensor is paired, searching for new sensors finds both. But once I pair one of them, the other no longer shows up in the search at all. On both sensors, after pairing, speed/cadence lights up, which makes no sense, and on both you can set the wheel circumference 😁. And no option for auto calculating the value…
                          It’s sad that such basic things don’t work with Suunto. It makes me think about going back to Garmin despite their other flaws…

                          1 Reply Last reply Reply Quote 1
                          • K Offline
                            Krista.B
                            last edited by Krista.B

                            Anyone else still having issues with the “off route” alert not working when going off course? Hoping this can be solved quickly as it’s pretty critical when trail running/hiking! Thanks!

                            MiroslavaM 1 Reply Last reply Reply Quote 1
                            • MiroslavaM Offline
                              Miroslava @Krista.B
                              last edited by

                              @Krista.B Today I was running in the forest. I had navigation on my watch. I unexpectedly got off the route and the watch didn’t warn me.

                              1 Reply Last reply Reply Quote 2
                              • Eliseev-PAE Online
                                Eliseev-PA Bronze Member
                                last edited by

                                Hi everyone!

                                My Suunto Race has stopped syncing with the app since the latest update. It shows “Syncing activity” and then flashes “Watch update needed” for about half a second, followed by “Not connected” for about a second — and then it just repeats this cycle over and over.

                                Has anyone experienced something like this? What should I do?

                                B 1 Reply Last reply Reply Quote 0
                                • B Offline
                                  Belial @Eliseev-PA
                                  last edited by

                                  @Eliseev-PA I’m experiencing same behavior with latest App release on iPhone 17 Pro Max. Before switching phones everything was working perfectly fine on iPhone 14 Pro.

                                  What phone are you using?

                                  Eliseev-PAE 1 Reply Last reply Reply Quote 0
                                  • J Offline
                                    Jique @Danny poleg
                                    last edited by

                                    @Danny-poleg My Vertical still apparently keeps a constant connection (and constantly disconnects/connects when I walk from room to room) to paired bluetooth devices (HRM, Stryd) all the time, even when activity is not running.

                                    So no, this helps nothing.

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                                    • HighlandsH Offline
                                      Highlands
                                      last edited by

                                      Today during a hiking activity after 6.5 km the SV1 stopped displaying the HR from my H10 and hence ZoneSense stopped working. No oHR readings either. The H10 strap is nearly new and the battery of the sensor is at 90%. This thing never ever happened before. Meanwhile the H10 was connected to my other watch and as expected, no issues at all.
                                      Was that just a glitch or a bug that I got after installing the latest hot fix?

                                      SV1&S9PP

                                      D 1 Reply Last reply Reply Quote 1
                                      • D Offline
                                        duffman19 @Highlands
                                        last edited by duffman19

                                        @Highlands I had this happen with a Suunto Smart Sensor last week, so prior to this hotfix. Same thing, though - lost connection midway though activity and never re-connected eventhough there was plenty of battery life. I was able to reconnect the sensor after completing the activity and to other devices, so I don’t think it was an issue with the external HR.

                                        Like others, I was also experiencing random vibrations on the watch (both during and outside of recording an activity) which I think had to do with the external HR dropping and reconnecting bluetooth. I haven’t had the issue in a few days after performing a soft reset. Not sure if it’s all connected, but it seems like there are still a few issues with the new bluetooth setup.

                                        Edit: Another issue this presents is that once you lose the connection with an external HR (whether due to a bug or a dead battery, etc.), you no longer have any HR reading. I think the expected behavior would be to have it fall back to the watch’s optical HR so you at least have something. I believe this is how it works with most other companies.

                                        Vertical Ti / S9PP Ti / S9P Ti

                                        HighlandsH OutdoorManO 2 Replies Last reply Reply Quote 2
                                        • Francesco PaganoF Offline
                                          Francesco Pagano Silver Members Bronze Member
                                          last edited by

                                          I did a walking activity today that is not uploading even though the watch seems to be syncing fine. It’s saved on the watch logbook. Never happened before this update. A running activity from yesterday (after new firmware as well) synced fine.

                                          S9PP
                                          S5

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                                          • 2 Offline
                                            2b2bff
                                            last edited by

                                            My Race S updated tonight. I woke up as it was updating and got a really bright screen. Okay, just let the watch do its thing. It rebooted and presented me a “Your watch has been updated” screen, waiting for my “OK” press. After this it has gone back to DND mode and I continued sleeping.
                                            As expected sleep tracking for the night is just trash. Even more: heart rate tracking stopped with the update and started again 07:10 in the morning. Way after I pressed “OK”.

                                            Could we have the Garmin way of doing updates? Watch is telling there is an update waiting and wether it should be done now. Even with an estimated update time. So you can do the update whenever it fits in your life.

                                            Suunto Race S

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