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    Software Update 2.44.52 (2025 Q3 - HOTFIX)

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    • GiPFELKiNDG Offline
      GiPFELKiND Silver Members @fondueaufromage
      last edited by

      @fondueaufromage thats the biggest bad thing that suunto isnt working at that! Its so hard that we could safe all things in the App? Custom sport modes e. G. I didnt understand this

      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, 9 Baro, 9 Peak, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android🏃🏼🧗🚵

      1 Reply Last reply Reply Quote 2
      • Jan SuchánekJ Offline
        Jan Suchánek @brechtvb
        last edited by Jan Suchánek

        @brechtvb So I just tried it. When no sensor is paired, searching for new sensors finds both. But once I pair one of them, the other no longer shows up in the search at all. On both sensors, after pairing, speed/cadence lights up, which makes no sense, and on both you can set the wheel circumference 😁. And no option for auto calculating the value…
        It’s sad that such basic things don’t work with Suunto. It makes me think about going back to Garmin despite their other flaws…

        1 Reply Last reply Reply Quote 1
        • K Online
          Krista.B
          last edited by Krista.B

          Anyone else still having issues with the “off route” alert not working when going off course? Hoping this can be solved quickly as it’s pretty critical when trail running/hiking! Thanks!

          MiroslavaM 1 Reply Last reply Reply Quote 1
          • MiroslavaM Offline
            Miroslava @Krista.B
            last edited by

            @Krista.B Today I was running in the forest. I had navigation on my watch. I unexpectedly got off the route and the watch didn’t warn me.

            1 Reply Last reply Reply Quote 2
            • Eliseev-PAE Offline
              Eliseev-PA
              last edited by

              Hi everyone!

              My Suunto Race has stopped syncing with the app since the latest update. It shows “Syncing activity” and then flashes “Watch update needed” for about half a second, followed by “Not connected” for about a second — and then it just repeats this cycle over and over.

              Has anyone experienced something like this? What should I do?

              B 1 Reply Last reply Reply Quote 0
              • B Offline
                Belial @Eliseev-PA
                last edited by

                @Eliseev-PA I’m experiencing same behavior with latest App release on iPhone 17 Pro Max. Before switching phones everything was working perfectly fine on iPhone 14 Pro.

                What phone are you using?

                Eliseev-PAE 1 Reply Last reply Reply Quote 0
                • J Offline
                  Jique @Danny poleg
                  last edited by

                  @Danny-poleg My Vertical still apparently keeps a constant connection (and constantly disconnects/connects when I walk from room to room) to paired bluetooth devices (HRM, Stryd) all the time, even when activity is not running.

                  So no, this helps nothing.

                  1 Reply Last reply Reply Quote 0
                  • HighlandsH Offline
                    Highlands
                    last edited by

                    Today during a hiking activity after 6.5 km the SV1 stopped displaying the HR from my H10 and hence ZoneSense stopped working. No oHR readings either. The H10 strap is nearly new and the battery of the sensor is at 90%. This thing never ever happened before. Meanwhile the H10 was connected to my other watch and as expected, no issues at all.
                    Was that just a glitch or a bug that I got after installing the latest hot fix?

                    SV&S9PP

                    D 1 Reply Last reply Reply Quote 1
                    • D Offline
                      duffman19 @Highlands
                      last edited by duffman19

                      @Highlands I had this happen with a Suunto Smart Sensor last week, so prior to this hotfix. Same thing, though - lost connection midway though activity and never re-connected eventhough there was plenty of battery life. I was able to reconnect the sensor after completing the activity and to other devices, so I don’t think it was an issue with the external HR.

                      Like others, I was also experiencing random vibrations on the watch (both during and outside of recording an activity) which I think had to do with the external HR dropping and reconnecting bluetooth. I haven’t had the issue in a few days after performing a soft reset. Not sure if it’s all connected, but it seems like there are still a few issues with the new bluetooth setup.

                      Edit: Another issue this presents is that once you lose the connection with an external HR (whether due to a bug or a dead battery, etc.), you no longer have any HR reading. I think the expected behavior would be to have it fall back to the watch’s optical HR so you at least have something. I believe this is how it works with most other companies.

                      Vertical Ti / S9PP Ti / S9P Ti

                      HighlandsH OutdoorManO 2 Replies Last reply Reply Quote 2
                      • Francesco PaganoF Offline
                        Francesco Pagano Silver Members Bronze Member
                        last edited by

                        I did a walking activity today that is not uploading even though the watch seems to be syncing fine. It’s saved on the watch logbook. Never happened before this update. A running activity from yesterday (after new firmware as well) synced fine.

                        S9PP
                        S5

                        1 Reply Last reply Reply Quote 0
                        • 2 Offline
                          2b2bff
                          last edited by

                          My Race S updated tonight. I woke up as it was updating and got a really bright screen. Okay, just let the watch do its thing. It rebooted and presented me a “Your watch has been updated” screen, waiting for my “OK” press. After this it has gone back to DND mode and I continued sleeping.
                          As expected sleep tracking for the night is just trash. Even more: heart rate tracking stopped with the update and started again 07:10 in the morning. Way after I pressed “OK”.

                          Could we have the Garmin way of doing updates? Watch is telling there is an update waiting and wether it should be done now. Even with an estimated update time. So you can do the update whenever it fits in your life.

                          Suunto Race S

                          1 Reply Last reply Reply Quote 1
                          • HighlandsH Offline
                            Highlands @duffman19
                            last edited by Highlands

                            @duffman19 Thank you very much for taking the time to answer. I’ve been experiencing everything you described.
                            Of course, I’d love to test for Suunto but I’d rather they sent me a test device for that purpose. My SV1 is my daily driver and I strongly prefer it to run a stable software.
                            Couldn’t agree more with you that when the external HR disappears the watch should default back to oHR.
                            Edit: As always, after installing the latest software update, I rebooted my Suunto watches twice by holding the upper button for 12 seconds or so.

                            SV&S9PP

                            SquirrelS 1 Reply Last reply Reply Quote 1
                            • SquirrelS Offline
                              Squirrel Bronze Member @Highlands
                              last edited by

                              @Highlands said in Software Update 2.44.52 (2025 Q3 - HOTFIX):

                              As always, after installing the latest software update, I rebooted my Suunto watches twice by holding the upper button for 12 seconds or so.

                              Is there any practical difference between rebooting the watch 3 times, versus just once?

                              HighlandsH 1 Reply Last reply Reply Quote 0
                              • HighlandsH Offline
                                Highlands @Squirrel
                                last edited by

                                @Squirrel Thanks for making me think about this.
                                Here’s what I found:

                                Rebooting (often referred to as a “soft reset”) is typically recommended as a single action to resolve minor glitches, such as temporary unresponsiveness or software hangs, by pressing and holding the upper right button for about 12 seconds until the watch vibrates and restarts. This clears temporary memory issues without erasing data.
                                Official Suunto advice emphasizes that repeated resets should be avoided unless directed by support, as they indicate deeper problems like hardware faults, and may require warranty service instead. If your watch is experiencing issues, sync data first, then try a single reboot; if it persists, contact Suunto support for model-specific guidance.

                                SV&S9PP

                                1 Reply Last reply Reply Quote 0
                                • OutdoorManO Online
                                  OutdoorMan @duffman19
                                  last edited by

                                  @duffman19 @Highlands I had something similar happen yesterday

                                  a25d799b-4e5c-4a6c-b86e-2a6baedbdd12-image.jpeg

                                  GiPFELKiNDG 1 Reply Last reply Reply Quote 0
                                  • GiPFELKiNDG Offline
                                    GiPFELKiND Silver Members @OutdoorMan
                                    last edited by

                                    @OutdoorMan holy moly 😀 iam really happy to Run all my Watches at 2.37.48 never ever had this Problems. Buy a good working suunto and make it bad with some Updates and hotfixes 🤩 you don’t get your money Back 😢

                                    If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, 9 Baro, 9 Peak, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android🏃🏼🧗🚵

                                    HighlandsH 1 Reply Last reply Reply Quote 0
                                    • HighlandsH Offline
                                      Highlands @GiPFELKiND
                                      last edited by Highlands

                                      @GiPFELKiND Now my SV needs another hot fix for this issue.

                                      SV&S9PP

                                      OutdoorManO GiPFELKiNDG 2 Replies Last reply Reply Quote 1
                                      • OutdoorManO Online
                                        OutdoorMan @Highlands
                                        last edited by

                                        @Highlands it’s coming Suun.

                                        HighlandsH 1 Reply Last reply Reply Quote 0
                                        • HighlandsH Offline
                                          Highlands @OutdoorMan
                                          last edited by

                                          @OutdoorMan I wonder if this hot fix was ever tested before rolling out 🤔

                                          SV&S9PP

                                          1 Reply Last reply Reply Quote 0
                                          • GiPFELKiNDG Offline
                                            GiPFELKiND Silver Members @Highlands
                                            last edited by

                                            @Highlands oh nooooooo

                                            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto Ambit 3 Peak , D9, 9 Baro, 9 Peak, Vertical Ti, Race , RaceS Courtney, Race 2, Vertical 2, SA (Beta) Android🏃🏼🧗🚵

                                            1 Reply Last reply Reply Quote 0
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