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    Software Update 2.43.8/.12 (2025 Q2)

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    • SamuelPS Online
      SamuelP Bronze Member
      last edited by

      Bug or intended?
      Today I wanted to use the new “track running” sports mode. I also wanted to choose a Suunto plus Guide(TAO workout) but it wasn’t available.
      Trying other sport modes i could choose the guide but in “track running” mode no guides were available, only Suunto plus apps.

      Is it a bug or is there a reason for it?

      1 Reply Last reply Reply Quote 0
      • K Offline
        Kaiphi @Egika
        last edited by

        @Egika said in Software Update 2.43.8/.12 (2025 Q2):

        @Kaiphi said in Software Update 2.43.8/.12 (2025 Q2):

        I noticed a mistake in the sport mode mountain bike downhill. When I start the activity, it shows me the duration, but not the depth meters and distance. These remain at 0. After exiting, however, everything is displayed. Does anyone else have that?

        I had the same today on two out of 3 watches.
        The third one showed all data correctly.
        Reported it to Suunto
        Thx!

        Is there a statement from suunto until when this will be fixed? Was back in the bike park for the weekend and the problem still exists

        Suunto 9 Peak Pro
        Suunto Vertical Titanium Solar

        1 Reply Last reply Reply Quote 0
        • Ecki D.E Offline
          Ecki D. Bronze Member @Sergey Balbir
          last edited by Ecki D.

          @Sergey-Balbir It hit me tonight after 1 1/2 months without issues.

          So it seems that this bug is back again. HR and OX sensors stopped working.

          No sleep was tracked.
          After the restart, the 9pp said I slept form 23:59 to 10:14 in the morning.

          I will keep going with the current version until it happens again.

          Not sure though if it makes sense to contact Suunto support to file a bug and send logs.

          IMG_2534.jpg

          https://www.strava.com/athletes/37982563
          https://www.instagram.com/macdev

          1 Reply Last reply Reply Quote 1
          • Jordi CJ Offline
            Jordi C
            last edited by Jordi C

            Very strange!

            I also had a failure in sleep tracking, after a long time, during my nap this afternoon.

            In my case, I didn’t need to restart the watch; after my nap, it was working fine again.

            IMG_20250729_153436.jpg

            1 Reply Last reply Reply Quote 2
            • Александр ДаниленкоА Offline
              Александр Даниленко
              last edited by Александр Даниленко

              Suunto, you doesn’t fixing bugs.

              Roller skating mode. One year ago I reported to you that altitude estimation doesn’t work there. One year ago it was on 9PP. One of your moderators replied to me and confirmed the problem.

              Now in one year exactly same bug on Suunto Race S. Elevation is zero:
              1000044058.jpg 1000044054.jpg

              You have so many bugs which you dont fix, despite you know. For example, this watchface and time - graphical bug (rectangle zone around the timer):
              1000044061.jpg
              Despite you should be aware of it, because when I reported about it few months ago, one of moderators confirmed bug as well.

              And tons of bugs in swimming which are not fixed for 2 years, only new added 😡

              Suunto Race S

              sky-runnerS 1 Reply Last reply Reply Quote 3
              • sky-runnerS Offline
                sky-runner Silver Members @Александр Даниленко
                last edited by

                @Александр-Даниленко said in Software Update 2.43.8/.12 (2025 Q2):

                You have so many bugs which you dont fix

                I may be wrong, but I strongly suspect that in the last year nearly all Suunto development resources went into a new OS for Suunto Run and the new watches that will be released soon. Fixing bugs for the older OS doesn’t seem to be a priority and seems to have been neglected. I have reported multiple bugs too, and none of them have been addressed or even acknowledged other then mods mentioning that they have reported them.

                I will not buy a new Suunto unless at least the issue of trail rendering on the map is addressed.

                M 1 Reply Last reply Reply Quote 8
                • M Offline
                  maszop Bronze Member @sky-runner
                  last edited by

                  @sky-runner These new watches with new software will also have bugs that won’t be fixed because developers will be busy releasing new watches.
                  It makes no sense. It’s the surest way to lose loyal customers who paid for devices with issues that Suunto doesn’t fix.

                  1 Reply Last reply Reply Quote 6
                  • 2 Offline
                    2b2bff
                    last edited by

                    The other day I had another miracle. Although the workout consumed 666 kcal, my consumation of the day was only 628 kcal…

                    d8ad6429-f649-47ef-aa18-b3daacdb3991-IMG_6347.jpeg

                    0ff7bb0d-1d0e-44d9-930a-fb097eb63be0-IMG_6346.jpeg

                    I have send it to Suunto as a Feedback via the app, but haven’t heard anything from them, yet…

                    Suunto Race S

                    1 Reply Last reply Reply Quote 0
                    • fondueaufromageF Offline
                      fondueaufromage Bronze Member
                      last edited by fondueaufromage

                      Since last update, my SV calculates between 10 and 15% more of the distance covered in freestyle swimming than before. My S9PP continues to tells me the same distance as before the update.
                      Has anyone else noticed this?

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                      • timecodeT Offline
                        timecode
                        last edited by

                        I am not sure if this has anything to do with the latest FW, but I never had this issue before. This week it’s the third or fourth time already. Map is black, instead the res line I see dotted bread crumbs. Any idea what this can be?

                        09646056-79a2-418c-9e86-032e4f734d50-image.jpeg

                        timecodeT 1 Reply Last reply Reply Quote 0
                        • timecodeT Offline
                          timecode @timecode
                          last edited by timecode

                          @timecode said in Software Update 2.43.8/.12 (2025 Q2):

                          I am not sure if this has anything to do with the latest FW, but I never had this issue before. This week it’s the third or fourth time already. Map is black, instead the res line I see dotted bread crumbs. Any idea what this can be?

                          09646056-79a2-418c-9e86-032e4f734d50-image.jpeg

                          Edit: seems that the map was by default off for some reason.

                          1 Reply Last reply Reply Quote 0
                          • Ecki D.E Offline
                            Ecki D. Bronze Member
                            last edited by

                            Sudden Battery drainage 9PP

                            Charged the watch on Wednesday for the long weekend as It normally should last even recording an activity each day.
                            Recorded a short Walk on Wednesday evening.
                            No activity recorded on Thursday.
                            Friday starting a walk for an hour battery was at 34% after 1:30h on 28% so far okay.
                            Turned on energy saving mode then and checked this morning again the watch dropped from 27% battery down to 23% during the night with all sensors off!
                            Turned the watch off by now to keep something left for recording activities.

                            This is quite weird - normally it looses about 2% at night with sleep and hrv, ox recording an notifications on.
                            5% with all sensors off now???

                            There hasn’t been another update albeit the iOS App update shouldn’t cause this at least as connection is off.

                            https://www.strava.com/athletes/37982563
                            https://www.instagram.com/macdev

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