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    Map black grid issue very often

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    • W Offline
      Wilson75 @inkognito
      last edited by

      @inkognito said in Map black grid issue very often:

      Zooming in/out a couple of times sometimes helps, but not always. A soft reset solves it.

      It seems to happen more often when I travel to locations distant from previous activities and use the map there. Even those I’ve visited before and it worked fine there.

      I agree with your analysis. I had the issue two weeks ago I was distant from my day to day activities.
      Zoom In/Out solved the issue every time.

      Suunto Vertical Titanium
      Suunto Wing
      SA (bêta) on Pixel 9pro

      S9B Titanium (sold)
      SSU (sold)

      thanasisT 1 Reply Last reply Reply Quote 0
      • thanasisT Offline
        thanasis Bronze Member @Wilson75
        last edited by thanasis

        it seems though that it is more frequent now than it was in the recent past…

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        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by

          I had that as well and deleting and redownloading the maps helped. Not sure why. Just saying in case it helps .

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
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          • Stefano M64S Offline
            Stefano M64 Silver Members
            last edited by

            it could be a cache refresh related problem

            Suunto Vector . Vector HR . Core . Race & Race S

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            • inkognitoI Offline
              inkognito Platinum Member @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos Redownloaded the map just now, and immediately got several black tiles at 200m zoom near my location. Waiting several minutes and zooming in/out didn’t help. A soft reset did help. The issue is that sometimes the same location works, sometimes it doesn’t, possibly depending on cached map tiles. My feeling is that it is not really a corrupted map issue that a re-download would solve, but rather really a cache/memory-related problem.

              SV: fingers crossed :D
              S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
              Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
              Despite some pretty bad luck, I still love Suunto!

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              • thanasisT Offline
                thanasis Bronze Member @inkognito
                last edited by

                @inkognito ,@Dimitrios-Kanellopoulos redownloaded the map . saw the grid immediately as well. coincidence?

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                • thanasisT Offline
                  thanasis Bronze Member @thanasis
                  last edited by

                  Coming back to this … it seems something related to another thread (?) pulling - showing the map ?
                  It seems the grid is more evident when fast screen changing occurs

                  timecodeT 1 Reply Last reply Reply Quote 0
                  • timecodeT Offline
                    timecode @thanasis
                    last edited by

                    @thanasis if you mean zooming out quickly, then yes, I also see a black grid quite often recently.

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                    • Panagiotis KritikakosP Offline
                      Panagiotis Kritikakos Gold Members
                      last edited by

                      Did a ride today, after a soft reset, to my usual area and had no issue. The question that needs to be answered is if it will work on an unknown area. Probably I’ll have an update tomorrow.

                      Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                      Garmin eTrex 30x

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                      • Panagiotis KritikakosP Offline
                        Panagiotis Kritikakos Gold Members
                        last edited by

                        Long ride yesterday, completely new region, lots of map using, no problems faced, not a single black tile.

                        Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                        Garmin eTrex 30x

                        inkognitoI 1 Reply Last reply Reply Quote 1
                        • inkognitoI Offline
                          inkognito Platinum Member @Panagiotis Kritikakos
                          last edited by

                          @Panagiotis-Kritikakos That might be because of the soft reset… I have this issue when I don’t reset my watch for a long time. It is usually fine for several days after soft reset…

                          SV: fingers crossed :D
                          S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                          Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                          Despite some pretty bad luck, I still love Suunto!

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                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager
                            last edited by

                            The black grid that shows for a little can also be a system load / cache issue so a soft reset if it helps points to that

                            Community Manager / Admin @Suunto
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