weather widget not updating

Antonello85

Hello,

on my Race S Titanium the weather widget is not updating consistently.
It does not synch automatically every hour, sometimes it does not even update when I manually sync the watch with the phone.
Often the only way to update it is to switch off the Suunto app and re-open it.

GPS is set-up to be always available for Suunto app.
App Suunto is set-up to run in the background.
I have an iPhone.

Is this a known bug or I should enable something else to make it work?

Thanks

fmarpe

@Antonello85 a mí me sucede lo mismo en el Suunto 9 peak pro.

thanasis

i have a similar issue with the Vertical. The weather is not updating consistently even if when synching the watch by pressing the synch now button on iOS…

Vadim Nogin

Same issuse at Race watches + Android

Audaxjoe

There is a post somewhere about this, it was resolved with changing permissions on the watch. If you search you should be able to find it.

fmarpe

@Audaxjoe Thank you for the answer but I already checked the permissions and they are correctly configured.

thanasis

@Audaxjoe said in weather widget not updating:

There is a post somewhere about this, it was resolved with changing permissions on the watch. If you search you should be able to find it.

Most probably nothing to do with permissions since 5-6/10 times it works but the rest it doesn’t without any obvious reason. As if the app is not synching it to the watch at times while at others it does

i Am on iOS

Antonello85

Hello, I have only seen permissions on the phone (GPS + app running in background) but not on the watch. Where can I find it? i have a Race s.
Thank you

HarryS

Hello!
I have exactly the same problem. I use Suunto Race S and an android phone. Permissions are set correctly.
Is there a solution to that problem?
Thanks!

isazi

@HarryS is location always active, or only when using the app?

elbee

@Antonello85

I have the same. I have an iPhone, app updates in the background are allowed, always access to gps, I leave the app running. Sometimes it updates the weather, but too often it doesn’t.

But if it works, it is so much better than on garmin (switched from garmin back to suunto last month). I get local forecasts, the weather station used is shown and air quality is reported. None of this is on garmins weather app.

HarryS

@isazi said in weather widget not updating:

is location always active, or only when using the app?

Yes, location is always active.

HarryS

Hello,
since we got a new firmware update to 2.39.44 the problem is solved.
…at least for my watch.
Thanks, Harry

thanasis

@HarryS said in weather widget not updating:

Hello,
since we got a new firmware update to 2.39.44 the problem is solved.
…at least for my watch.
Thanks, Harry

i have to say it is indeed a lot better… still i had to synch 3 times today to get it update but that was the only time i had to do so

elbee

It’s still wobbly.

The easiest way to see is in the morning. Sometimes my watch says it synced 2 hours ago and sometimes it says 9 hours ago (and in the last case doesn’t show any weather forecast until I force close the suunto app and start it again)

thanasis

@elbee indeed …
I noticed that too . Still seems better than before .