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    Vertical - central and middle button not working

    Scheduled Pinned Locked Moved Suunto Vertical
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    • D Offline
      dacosta78
      last edited by

      Re: Software update 2.39.20 (2024 Q4)
      Hello…

      After last software update I just fount impossible to operate my watch using the central an upper buttons. Both of them seem to have now the same behaviour, going one level up in the menu and the confirm the option. This makes almost impossible to select some actions, for example, stopping and recording or removing sport activities. 
      

      Not sure whether it could be hardware related, but the what has been working well since purchased a beginning december.

      WhatsApp Video 2024-12-26 at 19.54.32.mp4

      timecodeT 1 Reply Last reply Reply Quote 0
      • timecodeT Offline
        timecode @dacosta78
        last edited by

        @dacosta78 Restart your watch, it might help. “Hold the upper button for 12 seconds and release it to perform a soft reset”

        D 1 Reply Last reply Reply Quote 0
        • D Offline
          dacosta78 @timecode
          last edited by

          @timecode
          Hi, thank you for your reply. Already done a couple of times but everything stays the same. In fact I can no longer user the quick access assigned to upper button because it don’t recognize a long press to that button (even if the 12s press for restarting is still working, but I’m afraid that if finally fails I won’t be able to switch it on again)

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          • stromdiddilyS Offline
            stromdiddily Gold Members
            last edited by

            This definitely seems like something for support and not this forum…clearly an issue with the device

            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

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