Software update 2.39.20 (2024 Q4)
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@Knigge you are totally right in my Opinion, too!
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@Knigge your watch is supported and will be for a long time. Youâre mistaking support and the development of new features (upgrades). Let me rephrase my question - why should Suunto invest its time and resources to upgrade your watch if itâs no longer sustainable?
You buy the product for what it is now, not for what it might be in the future.
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@GiPFELKiND said in Software update 2.39.20 (2024 Q4):
@Stark said in Software update 2.39.20 (2024 Q4):
it has already been a month since the update. I think Suunto should have already fixed the errorYES! the time is ready!!! Hurry up suunto
you are supporting all topics, it is not so logic :
Suunto must hurry in fixing some things, BUT also should also âââââsupportâââââ (= develop) old products with new features which HW may not support (or âpotentiallyâ with lots of development/testing efforts).S9P is still working with its current FW with new functionalities since its release. It is not âdeveloppedâ as mentionned by others clearly, but it is surely supported (in case a real bug is discovered, or if one particular device has an issue, Suunto will support by any means).
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@Mff73 said in Software update 2.39.20 (2024 Q4):
S9P is still working with its current FW with new functionalities since its release. It is not âdeveloppedâ as mentionned by others clearly, but it is surely supported (in case a real bug is discovered, or if one particular device has an issue, Suunto will support by any means).
I guess for example when the Spartans got a bug fix six months after what ended up being the last proper FW update in June '19 for the leap year issues in 2020.
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@Knigge the 9P is almost four years old. There are no other manufacturers that develop features for products that old.
As pointed out earlier, the Suunto App allows calculations for advanced metrics (like ZoneSense) even on older watches. I just used it with my Ambit 3, last week even.
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@Stark funny enough - I have no problems with the actual firmware and the race s
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@Knigge said in Software update 2.39.20 (2024 Q4):
@Ćukasz-Szmigiel âWhy should Suunto continue to support older devices?â Well, thereâs a simple reason (for me): To retain customers. I will eventually buy a new watch, and my decision in the future will depend on the experiences Iâve had in the past. My experience now is that my S9P is no longer supported. If I buy such a high-quality and expensive watch, I (personally) expect it to be supported for more than 2â3 years. If thatâs not the case, Iâll look for another provider that supports its products for a longer time.
With this approach, Suunto has lost a potential future buyer and a (former) advocate of the brand. I used to recommend Suunto to my friendsâŠ
You continue to incorrectly say that the 9P is no longer supported. You have ZoneSense in the app from the 9P. You have been informed many times in this thread and others that the hardware will not support the calculations for in watch ZoneSense. How do you know this is not true? At any rate Garmin Fenix 7 is not capable of running the current Fenix 8 firmware with all of its new features and is much newer than the 9P. I hope you are happy when you switch brands. Please refrain from beating this topic to death, we have all heard what you have to say in multiple threads and have been more than patient.
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@GiPFELKiND Ich glaube du verstehst @sartoric falsch: Er weiĂ dass du keine Höhenlinien in Bayern ĂŒber 500m hast. Ihn nervt nur dass du das immer wieder postest
Posted in German since I think there is a misunderstanding here
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@Pavlas said in Software update 2.39.20 (2024 Q4):
Since the last update 2.39.20, my watch sometimes disconnects from SA and wonât reconnect. Restarting the phone doesnât help. A soft reset of the watch helps. It has happened to me with both Vertical and Ocean. My wife had the same problem with the 9PP. Has anyone experienced this?
I also noticed this weird behaviour. my watch disconnects for no reason few times now. I would say once every two weeks.
Suunto Vertical: software 2.39.20
SA: 4.106.3 -
@ChrisA Danke Chris ja ich habe ihn wirklich falsch verstanden
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@Brad_Olwin As I wrote yesterday at noon: âThe argument âThe old hardware is simply too weak for this calculationâ is one that I can understand and accept.â Iâm aware that four years is a very long time in the world of electronics. I also had no intention of disturbing or dragging out this thread in any way. I was/am simply a bit frustrated, thatâs all. Itâs just my personal feeling. If I used any terms incorrectly, Iâd like to apologize for that.
When I said, âThe S9P is no longer supported,â I meant that there will be no more updates for this watch. I thought I had specifically referred to the watch and not the app. And I never said that âitâs not trueâ that the hardware canât support ZoneSense (or other features). At the beginning, it was always about âthe operating system of the watchâ and the fact that the old operating system will simply no longer be developed.
In my understanding, there is a difference between a feature not working because it isnât implemented in the software (the operating system) and a feature not working because the hardware canât handle it. Saying âThe feature doesnât work because it hasnât been implemented in the softwareâ also means âWe could make the feature usable in the software.â But as I said, if the hardware doesnât allow it, I fully agree with you that it is what it is.
Actually, I wanted to send you, Brad_Olwin, a personal message with this content to avoid holding up this thread any further, but I couldnât find that option. And I couldnât just leave your words as they were. So, please excuse this wall of text, which has no relevance to the current update. I wonât comment any further. I meant no offense to anyone.
