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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • Brad_OlwinB Offline
      Brad_Olwin Moderator @larrybbaker
      last edited by

      @larrybbaker said in Software update 2.39.20 (2024 Q4):

      I am also seeing the issue with not being able to add new map downloads with the new firmware. Existing maps seem fine but stuck in terminal “waiting to download” for any new map request.

      This is something to do with your network or downloads. I downloaded three new maps for SV Solar last night with no issues.Perform a soft reset first, if that does not work then delete and reconnect your network and then try deleting or adding maps.

      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

      L 2 Replies Last reply Reply Quote 0
      • thanasisT Offline
        thanasis Bronze Member @larrybbaker
        last edited by

        @larrybbaker said in Software update 2.39.20 (2024 Q4):

        I am also seeing the issue with not being able to add new map downloads with the new firmware. Existing maps seem fine but stuck in terminal “waiting to download” for any new map request.

        i have no issues on that front… strange

        1 Reply Last reply Reply Quote 0
        • L Offline
          larrybbaker @Brad_Olwin
          last edited by larrybbaker

          @Brad_Olwin Thanks @Brad_Olwin I did the soft reset with no change - I did not try deleting the networks and re-adding them (did not see your suggestion). I downgraded the firmware - added the new map with no issues and then upgraded the FW again.

          SV Solar
          iPhone 16 Pro

          thanasisT 1 Reply Last reply Reply Quote 2
          • thanasisT Offline
            thanasis Bronze Member @larrybbaker
            last edited by

            @larrybbaker I replicated it by the following :

            Added a second WiFi
            Connected the watch to charger
            Added a map to be downloaded
            The watch says the WiFi cannot be reached
            Deleted the WiFi
            Adding the WiFi fails

            L 1 Reply Last reply Reply Quote 4
            • L Offline
              larrybbaker @thanasis
              last edited by

              @thanasis confirmed thank you - I deleted my wifi settings and now cannot add them back - multiple tries soft reset of watch and killing/relaunching the app. IOS latest Beta. Watch on latest FW.

              @Brad_Olwin

              SV Solar
              iPhone 16 Pro

              thanasisT SamuelPS 2 Replies Last reply Reply Quote 3
              • thanasisT Offline
                thanasis Bronze Member @larrybbaker
                last edited by

                @larrybbaker unfortunately you are right … it’s now impossible to add a WiFi

                1 Reply Last reply Reply Quote 4
                • L Offline
                  larrybbaker @Brad_Olwin
                  last edited by

                  @Brad_Olwin I just submitted logs for this issue - if needed.

                  SV Solar
                  iPhone 16 Pro

                  Brad_OlwinB 1 Reply Last reply Reply Quote 2
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @larrybbaker
                    last edited by Brad_Olwin

                    @larrybbaker Can you PM me the email you use for SA and the time/date logs sent. I will attempt to replicate, which seems likely and file a bug report. Please include time zone!

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    1 Reply Last reply Reply Quote 2
                    • SamuelPS Online
                      SamuelP Bronze Member @larrybbaker
                      last edited by

                      @larrybbaker Same for me with vertical. I did try everything. Restarting watch, restarting phone, killing app, 3 different wifi(even restarted all 3 wifi routers also😅), nothing works. Seems like the only way to make it work would be to downgrade like you and @BrunoH did. Hope for hotfix soon!

                      1 Reply Last reply Reply Quote 5
                      • K Offline
                        karlamei @burningwipf
                        last edited by

                        @burningwipf I’m in the same boat. Contemplating returning this brick. If HR stops every few days, what’s the point of wearing it? And it sounds like this is an old bug that has re-emerged. I’m reverting back to the shipping software in hopes that at least HR is better.

                        ChrisAC 1 Reply Last reply Reply Quote 4
                        • ChrisAC Offline
                          ChrisA Platinum Member @karlamei
                          last edited by

                          Just as an addition: when starting an activity this morning, while searching for GPS signal, the Race S did a soft reset and then another one and after that went to the:“the device is being restored into a safe state“ - looped a few times and after 5 minutes or so ended up with an error - hard reseting the watch.

                          IMG_4905.jpeg

                          That’s a bit frightening if I imagine this happens right before or in a longer activity. Other than that watch runs fine.

                          1 Reply Last reply Reply Quote 0
                          • thanasisT Offline
                            thanasis Bronze Member
                            last edited by

                            I am coming back to the GPS
                            Comparing the GPS of the vertical after the Upgrade with that of the AMBIT 3 Peak is still a hit or miss… I am still not convinced that the multi GNSS on the vertical is any better of that of the AMBIT 3 peak.

                            I took the A3P for a run and I was impressed! The altitude measurement, the track and so on are really exceptional and maybe a bit better than that of the Vertical (which after the upgrade is better than before).
                            It’s crazy

                            pilleusP D 2 Replies Last reply Reply Quote 1
                            • pilleusP Offline
                              pilleus @thanasis
                              last edited by

                              @thanasis

                              There is no difference between my Vertical and my Spartan Ultra. In the woods the track of the Spartan often is more precise. 👍

                              https://www.instagram.com/moves.are.life/
                              Suunto Vertical Black Lime
                              Suunto 9 Peak Pro Black
                              Suunto Spartan Ultra Stealth Titanium

                              thanasisT 1 Reply Last reply Reply Quote 0
                              • thanasisT Offline
                                thanasis Bronze Member @pilleus
                                last edited by

                                @pilleus said in Software update 2.39.20 (2024 Q4):

                                @thanasis

                                There is no difference between my Vertical and my Spartan Ultra. In the woods the track of the Spartan often is more precise. 👍

                                That’s quite sad in my view

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  duffman19 @thanasis
                                  last edited by

                                  @thanasis said in Software update 2.39.20 (2024 Q4):

                                  I am still not convinced that the multi GNSS on the vertical is any better of that of the AMBIT 3 peak.

                                  I’d love to see some traces from the Ambit3 Peak, if you are willing to share (understand if you aren’t). My first Suunto was the 9 Peak, and its accuracy was definitely nowhere near the Vertical. Obviously the antenna design on the Ambit series is the big plus when it comes to accuracy. A larger, upward facing antenna is probably just as good, if not better, than a multiband one crammed into a small watch body.

                                  But this is just for the GNSS traces. Activity distances always seemed pretty accurate with the 9P and 9PP I previously owned.

                                  I’m still pleasantly surprised with the new GNSS updates. The removal of the “Suunto wiggle” seems to have resolved the issue I had with the watch often measuring (what felt like) just a bit long in some cases. I’ve noticed my regular routes are coming in about 0.5-1.0% shorter than previously. This seems about right to me. And the fact that Suunto doesn’t seem to use any additional metrics to calculate distance (GNSS distance = activity distance) gives me confidence in those totals.

                                  A good test for GNSS accuracy are laps or hill repeats. Below is an example using my Vertical from a hill repeat session early this week with 5 laps (so 5 up and 5 down). The traces overlap pretty darn well, but not perfect. Still, one of the best performances I’ve seen from a watch.

                                  Screenshot 2025-01-01 at 4.13.39 PM.png

                                  Vertical Ti

                                  thanasisT 1 Reply Last reply Reply Quote 2
                                  • TieutieuT Offline
                                    Tieutieu Platinum Member
                                    last edited by

                                    Today I wanted to add news regions of maps to my SRs.
                                    wifi network already connected was not recognized. I deleted it in the app to add it again => it fails, can’t connect anymore.
                                    I hope next update will solve.

                                    Suunto’s devices at home :
                                    Vertical titanium solar
                                    Suunto Race S
                                    S9pp titanium sand
                                    Suunto Wing
                                    S9B titanium Ambassador edition, A3P, X6

                                    L 1 Reply Last reply Reply Quote 3
                                    • L Offline
                                      larrybbaker @Tieutieu
                                      last edited by

                                      @Tieutieu yes known issue. If you downgrade it works fine. I downgraded added the map I needed and then upgraded again. Battery life for me is definitely better with the update.

                                      SV Solar
                                      iPhone 16 Pro

                                      GiPFELKiNDG 1 Reply Last reply Reply Quote 2
                                      • GiPFELKiNDG Offline
                                        GiPFELKiND Silver Members @larrybbaker
                                        last edited by GiPFELKiND

                                        Good morning, I noticed the following malfunction in the Yoga/Pilates sport mode and also in the Stretching mode. At the beginning, before the training starts, the heart rate is shown in green (i.e. it is working). About 30 seconds after the training starts, the heart rate display stays at --. No more data is recorded. Is there anyone else who can reproduce this unwanted malfunction?1000266855.jpg ! 1000266908.jpg

                                        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                        1 Reply Last reply Reply Quote 1
                                        • Brad_OlwinB Brad_Olwin referenced this topic on
                                        • M Offline
                                          MKPotts Bronze Member
                                          last edited by

                                          Is there are news on Suunto issuing an official firmware rollback for the S9PP, that was mentioned in this thread about 10 days ago?

                                          I’m now only 7 days from a race that will take me about 35hrs, where I intended to use the S9PP as my primary navigation device, with a watch that drains 6-7%/hour in performance mode since (and only since) the firmware update.

                                          I’ve seen the posts explaining how to complete an “unofficial” rollback but I’m reluctant to do that in case it 1) bricks the watch (is this likely/a real risk?) and/or 2) I successfully roll back only to find the watch forces the update before my race and (worst case) I don’t realise until it fails partway through my race.

                                          P F T Brad_OlwinB 4 Replies Last reply Reply Quote 1
                                          • P Offline
                                            powderdrop Bronze Member @MKPotts
                                            last edited by

                                            @MKPotts I did the secret rollback. Everything is working as it should. Battery seems good. Version 2.37.48 was available on my watch. Just turn off auto updates in the app before you do it and it will not update on it’s own. Still waiting on a new software version without the issues.

                                            1 Reply Last reply Reply Quote 6
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