Daily summary - missing information on steps, calories, and heart rate – why?
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Why doesn’t the watch correctly “transfer” information to the daily summary?
During the day, I perform activities – these are visible on the main screen in the tiles, showing the proportions of “steps” and calories. This should also be included in the daily summary, but it’s not visible. I should add that I have 24/7 heart rate monitoring enabled – the values are shown on the watch, but after syncing, nothing gets transferred. Do you have the same issue?
Until now, I was using the Suunto 5, and it would correctly log “activity” for the whole day, placing it at the appropriate times.
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i have the same issue. i have changed suunto 9 peak pro to suunto race s and app has stopped syncing these data.
i have tried reinstall the app, re-pair the watches, reboot the watches but nothing solved it.
everything was working before with the suunto 9 peak pro. -
I found the solution on my own – effective in my case, because I see that my colleague @marekbm_cze has the same problem, and the solution I applied doesn’t work for him…
First, I disconnected the watch, cleared the Bluetooth cache for all watches, then cleared the app’s cache and user data – which resulted in an automatic logout. I logged in again, paired the watch once more, and finally, the data is being correctly transmitted and displayed.
What I don’t understand is… why does Suunto make everything so “complicated”? It frustrates the user and requires so much troubleshooting… Is it really that hard for everything to just work correctly out of the box?!? Ehhhh
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wow, it is working, thanks a lot.
i have tried it once before but with no success (maybe not the same sequence).
the funny is that after it was start showing then also the history data in the app appeared. so it was synced and probably there is just some issue in the app.
