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    No more weather in my location (City) it shows district now.

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Ze StuartZ Offline
      Ze Stuart Gold Members @Ze Stuart
      last edited by

      Gosh support has become a challenge: in 7 days, I’ve been asked to ‘reset the weather settings’. This includes making sure the app has permission for location access, and then disabling the weather widget, restarting, and then enabling it again, but to get to that point took 3 emails.

      Sigh, just venting about the frustrations of support: it’s a shame they seem so terribly under-resourced: not enough people, not enough training (any training?) on the app or the watches.

      https://zulusierra.co

      Ze StuartZ 1 Reply Last reply Reply Quote 3
      • Ze StuartZ Offline
        Ze Stuart Gold Members @Ze Stuart
        last edited by Ze Stuart

        Update from support:

        I got an update from the upper team and they told me this “the difference in location display is due to the different APIs for obtaining weather locations on Android and iOS. I can tell you that our development team is constantly optimizing the weather service function. There will be a more reliable display of weather place names in the future.”

        https://zulusierra.co

        EgikaE Tami999T 2 Replies Last reply Reply Quote 1
        • EgikaE Offline
          Egika Platinum Member @Ze Stuart
          last edited by Egika

          @Ze-Stuart I have just read your Waverly and Alameda County post with temp difference 31° to 39°.
          One question: do the watches acutall report different temperatures or is just the caption different?
          From your pictures the temperatures are exactly the same…

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

          Ze StuartZ 1 Reply Last reply Reply Quote 0
          • Tami999T Offline
            Tami999 Silver Members @Ze Stuart
            last edited by

            @Ze-Stuart said in No more weather in my location (City) it shows district now.:

            Update from support:

            I got an update from the upper team and they told me this “the difference in location display is due to the different APIs for obtaining weather locations on Android and iOS. I can tell you that our development team is constantly optimizing the weather service function. There will be a more reliable display of weather place names in the future.”

            Thank You for sharing this!

            1 Reply Last reply Reply Quote 0
            • Ze StuartZ Offline
              Ze Stuart Gold Members @Egika
              last edited by

              @Egika said in No more weather in my location (City) it shows district now.:

              @Ze-Stuart I have just read your Waverly and Alameda County post with temp difference 31° to 39°.
              One question: do the watches acutall report different temperatures or is just the caption different?
              From your pictures the temperatures are exactly the same…

              It wasn’t a good example, but they had been showing different temperatures and forecasts. That’s why I added the map with the OpenWeather forecasts, to illustrate the range.

              https://zulusierra.co

              K 1 Reply Last reply Reply Quote 1
              • K Offline
                Kramble @Ze Stuart
                last edited by

                It’s still the same for me, any news ?

                Ambit 3 peak saphir
                Spartan Ultra (sold)
                S7 graphite copper
                S9 peak all black
                Vertical titanium green forest
                Wings

                Ze StuartZ 1 Reply Last reply Reply Quote 0
                • Ze StuartZ Offline
                  Ze Stuart Gold Members @Kramble
                  last edited by

                  @Kramble no, I haven’t heard anything, so I assume they’re still constantly optimising the weather service function.

                  https://zulusierra.co

                  K 1 Reply Last reply Reply Quote 0
                  • K Offline
                    Kramble @Ze Stuart
                    last edited by

                    Still no news for this location issue on the weather widget on Android ?

                    It’s quite a long wait now …

                    Ambit 3 peak saphir
                    Spartan Ultra (sold)
                    S7 graphite copper
                    S9 peak all black
                    Vertical titanium green forest
                    Wings

                    K 1 Reply Last reply Reply Quote 3
                    • K Offline
                      Kramble @Kramble
                      last edited by

                      Today , the issue seemed fixed for me with the app V6.4.6.
                      Is it the same for you ?

                      Ambit 3 peak saphir
                      Spartan Ultra (sold)
                      S7 graphite copper
                      S9 peak all black
                      Vertical titanium green forest
                      Wings

                      AudaxjoeA Tami999T 2 Replies Last reply Reply Quote 0
                      • AudaxjoeA Offline
                        Audaxjoe @Kramble
                        last edited by

                        @Kramble mine just says England 😂😂😂 Gone from local, to county to country!

                        Suunto Vertical
                        Suunto 9 BARO
                        Garmin Fenix 3, 5
                        Suunto Vector

                        1 Reply Last reply Reply Quote 1
                        • Tami999T Offline
                          Tami999 Silver Members @Kramble
                          last edited by Tami999

                          @Kramble said in No more weather in my location (City) it shows district now.:

                          Today , the issue seemed fixed for me with the app V6.4.6.
                          Is it the same for you ?

                          I almost forgot about my thread :D. Yeah just noticed on my Race 2 it says city again now! We’ll see if it will lasts.

                          yome77Y 1 Reply Last reply Reply Quote 0
                          • yome77Y Online
                            yome77 @Tami999
                            last edited by

                            @Tami999
                            Same here. I got my city’s weather back with version 6.4.x
                            Finally😊

                            1 Reply Last reply Reply Quote 0
                            • K Offline
                              Kramble
                              last edited by

                              Great news ! Thanks Suunto dev team !

                              Ambit 3 peak saphir
                              Spartan Ultra (sold)
                              S7 graphite copper
                              S9 peak all black
                              Vertical titanium green forest
                              Wings

                              1 Reply Last reply Reply Quote 0
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