No more weather in my location (City) it shows district now.
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I’ve logged this with Suunto as ticket 7480235, @Jonathan-C I linked to your recent post as well as mine with the temperature breakdown.
If anyone else wants to log a ticket with support, link to this thread and mention my ticket number, citing the geo that you’re in.
@Dimitrios-Kanellopoulos @isazi @Brad_Olwin if appropriate any internal mention of this would be greatly appreciated.
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Gosh support has become a challenge: in 7 days, I’ve been asked to ‘reset the weather settings’. This includes making sure the app has permission for location access, and then disabling the weather widget, restarting, and then enabling it again, but to get to that point took 3 emails.
Sigh, just venting about the frustrations of support: it’s a shame they seem so terribly under-resourced: not enough people, not enough training (any training?) on the app or the watches.
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Update from support:
I got an update from the upper team and they told me this “the difference in location display is due to the different APIs for obtaining weather locations on Android and iOS. I can tell you that our development team is constantly optimizing the weather service function. There will be a more reliable display of weather place names in the future.”
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@Ze-Stuart I have just read your Waverly and Alameda County post with temp difference 31° to 39°.
One question: do the watches acutall report different temperatures or is just the caption different?
From your pictures the temperatures are exactly the same…t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime
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@Ze-Stuart said in No more weather in my location (City) it shows district now.:
Update from support:
I got an update from the upper team and they told me this “the difference in location display is due to the different APIs for obtaining weather locations on Android and iOS. I can tell you that our development team is constantly optimizing the weather service function. There will be a more reliable display of weather place names in the future.”
Thank You for sharing this!
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@Egika said in No more weather in my location (City) it shows district now.:
@Ze-Stuart I have just read your Waverly and Alameda County post with temp difference 31° to 39°.
One question: do the watches acutall report different temperatures or is just the caption different?
From your pictures the temperatures are exactly the same…It wasn’t a good example, but they had been showing different temperatures and forecasts. That’s why I added the map with the OpenWeather forecasts, to illustrate the range.
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It’s still the same for me, any news ?
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@Kramble no, I haven’t heard anything, so I assume they’re still constantly optimising the weather service function.
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Still no news for this location issue on the weather widget on Android ?
It’s quite a long wait now …
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Today , the issue seemed fixed for me with the app V6.4.6.
Is it the same for you ?Ambit 3 peak saphir
Spartan Ultra (sold)
S7 graphite copper
S9 peak all black
Vertical titanium green forest
Wings -
@Kramble mine just says England
Gone from local, to county to country! -
@Kramble said in No more weather in my location (City) it shows district now.:
Today , the issue seemed fixed for me with the app V6.4.6.
Is it the same for you ?I almost forgot about my thread :D. Yeah just noticed on my Race 2 it says city again now! We’ll see if it will lasts.
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@Tami999
Same here. I got my city’s weather back with version 6.4.x
Finally
