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    Watch faces not syncing

    Scheduled Pinned Locked Moved Suunto Vertical
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    • M Offline
      manno02 @manno02
      last edited by

      @manno02 said in Watch faces not syncing:

      @murphyp228

      I also tried
      all resets
      Deinstalling
      Reinstalling
      Without success 😩

      After one hours of syncing data tracks and values now it works so Deinstalling and Reinstalling works
      Not nice but works at least

      murphyp228M 1 Reply Last reply Reply Quote 0
      • murphyp228M Offline
        murphyp228 @manno02
        last edited by

        @manno02 sadly didn’t work for me - thank though 😉

        Ultra marathon / Ironman triathlete
        ———-
        Suunto Vertical Titanium + Stryd Duo
        Suunto Baro 9
        Suunto Spartan

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        • Brad_OlwinB Offline
          Brad_Olwin Moderator @murphyp228
          last edited by

          @murphyp228 said in Watch faces not syncing:

          @Mff73 😢 @Dimitrios-Kanellopoulos may I check has this issue been logged with Suunto ?

          I have filed a bug report with Suunto about this. I am having the same issue.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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          • M Offline
            manno02 @Brad_Olwin
            last edited by

            Uninstalling does work for the watchfaces but unfortunately the whole data from August and September habe vanished
            So you seem to make a de Vision, seither New watchfaces or keeping data alive
            You cant unfuck what Haß been fucked 😑

            sartoricS 1 Reply Last reply Reply Quote 0
            • sartoricS Offline
              sartoric Moderator @manno02
              last edited by sartoric

              @manno02
              uninstall/reinstall doesn’t erase any data
              they’ll be synched again, but server congestion may slow the process down

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 15 - One UI 7.0
              Suunto App Android 6.0.2 beta
              Suunto App IOs 3.1.1 (20282) beta on MBP M1

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              • M Offline
                manno02 @sartoric
                last edited by

                @sartoric I giess you are right. Over night everyrhing is back so it just took Some time

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                • T Offline
                  TomTiger
                  last edited by

                  After the latest SW update I have no access to additional watch faces on the Vertical watch. They are all registered in the Suunto App, but even after repeated syncronisation, no additional watch faces appear on the watch. It must be due to a bug in the 2.37 update. Anybody here that can help?

                  L Brad_OlwinB 2 Replies Last reply Reply Quote 0
                  • L Offline
                    larrybbaker @TomTiger
                    last edited by

                    @TomTiger Make sure your app is updated. Kill and restart the app and then synchronize. The go to the Suunto+ watch face list and select the ones you want. Sync.

                    SV Solar
                    iPhone 16 Pro

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                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @TomTiger
                      last edited by

                      @TomTiger I had this problem as well. Have reported as a bug. I was able to fix this with a factory reset. A PIA but working normally now.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      surfboomerangS 1 Reply Last reply Reply Quote 0
                      • surfboomerangS Offline
                        surfboomerang @Brad_Olwin
                        last edited by

                        @Brad_Olwin Never had this issue before but I uninstalled some watch faces and after that I wasn’t able to install new ones. It gives me the option to uninstall the new watch faces, but they are not on my watch nor in the “My Suuntoplus watchfaces” list. I tried everything from clearing cache, Reboot phone and watch but nothing works.

                        Is this still a bug and is it confirmed/resolved by Suunto as of today?

                        Suunto Vertical Titanium Solar
                        OnePlus Nord 4

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