Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Live location S+ app

    Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
    133 Posts 43 Posters 10.0k Views 57 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • peegeeP Offline
      peegee @Nikolai Simonov
      last edited by

      @Nikolai-Simonov
      Nikolai, can’t even start to tell you how happy I am with this great feature, my wife is even much happier knowing now exactly where I’m spending my nights…😀
      Do you have a list of supported SOS countries?
      I’m specifically interested with an Israeli number.
      I am an iOS user and get a message that we are not supported, on the other hand, a distinguished friend @Danny-poleg of mine, an android user has managed to use the feature.
      Is this an iOS / android issue? Or perhaps something else?

      Been with a Suunto on my wrist since Ambit2
      Currently alternating between Race titanium & Vertical titanium solar.
      Would love a Vertical with amoled display.

      Nikolai SimonovN 1 Reply Last reply Reply Quote 2
      • Nikolai SimonovN Offline
        Nikolai Simonov @peegee
        last edited by

        Hey! @peegee

        Big cheers to your wife! May she never worry again about your mysterious night missions! 😄

        regarding SOS messages you’re right to notice the difference. For iOS, we rely fully on cloud-based SMS delivery, and due to cost and provider limitations, we currently support most of the EU and the US. Unfortunately, Israel isn’t supported yet, but we’re actively working to expand coverage, hope to include it soon!

        On Android, it’s bit more flexible, if the app is installed outside of Google Play (via direct APK or APKPure), it can send SMS messages directly from the device, without going through our cloud, this option simply isn’t available on iOS due to system restrictions.

        Suunto Race
        Suunto Wings
        Suunto 9Baro

        Danny polegD J 2 Replies Last reply Reply Quote 1
        • Danny polegD Offline
          Danny poleg Silver Members @Nikolai Simonov
          last edited by Danny poleg

          @Nikolai-Simonov

          Two things

          1. I installed the app by downloading the APK file because it didn’t give an option through Google Play here in Israel.
          2. I told @peegee that Android is better than IOS 😁
          1 Reply Last reply Reply Quote 0
          • AntoineA Offline
            Antoine Bronze Member
            last edited by

            Now available in PlayStore in France.
            Will the sms feature soon available in PlayStore ?

            Watch: Suunto vertical solar

            Nikolai SimonovN isaziI 2 Replies Last reply Reply Quote 0
            • Nikolai SimonovN Offline
              Nikolai Simonov @Antoine
              last edited by

              @Antoine Oh! great!

              As for the SMS feature in the PlayStore version I’m trying to solve google’s restrictions around SMS permissions. It’s been a bit of a bureaucratic challenge, so I can’t promise anything yet… but I’m working on it.

              Suunto Race
              Suunto Wings
              Suunto 9Baro

              1 Reply Last reply Reply Quote 2
              • J Online
                jw cou Silver Members @Nikolai Simonov
                last edited by jw cou

                @Nikolai-Simonov I’m just very curious to understand how you make money with this app (and you definitely should!), if it’s not confidential of course?
                Is Suunto helping to support the recurring costs?

                As I said, pure personal curiosity and I side with all the happy users of this app to thank you a million times for your work!

                Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                • isaziI Offline
                  isazi Moderator @Antoine
                  last edited by

                  @Antoine still not available in the Netherlads

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                  • Nikolai SimonovN Offline
                    Nikolai Simonov @jw cou
                    last edited by

                    @jw-cou

                    That’s no secret right now I’m not monetizing the app at all.

                    It won’t chang at least the next 2–3 months. After that, I’m going to introduce a few subscription options. There will be a free kinda “core” plan, which includes everything that’s already in the app today and other features coming soon. In addition, I’m planning to launch a premium plan with extended functionality. It will likely include things like a extended SLA, team support ant other advanced things, aimed at more demanding or professional use cases. Nothing exact at this time, I’ll share details later.

                    I’ve thought about other monetization channels too, but for now I’ve decided to go with this model keeping the basics free and building optional premium features on top.

                    Thanks a lot for the warm words really great to hear!

                    Suunto Race
                    Suunto Wings
                    Suunto 9Baro

                    1 Reply Last reply Reply Quote 8
                    • Nikolai SimonovN Offline
                      Nikolai Simonov @isazi
                      last edited by

                      @isazi That’s strange, it should be available as an early access version.
                      In the meantime, could you try joining the early access directly via this link? - https://play.google.com/apps/testing/one.athletica.live

                      Suunto Race
                      Suunto Wings
                      Suunto 9Baro

                      isaziI 1 Reply Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator @Nikolai Simonov
                        last edited by

                        @Nikolai-Simonov it is available in the Netherlands from today

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        1 Reply Last reply Reply Quote 0
                        • Dušan KovićD Offline
                          Dušan Ković @Nikolai Simonov
                          last edited by

                          @Nikolai-Simonov I did another test while climbing in the mountains. Disconnected:99 happened again, although I didn’t have any interruptions. I am not sure what is the cause for this, but when it happens it doesn’t reconnect. My phone is Pixel 6.

                          SR
                          SA latest beta
                          Polar Verity Sense
                          Pixel 6

                          Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                          • AntoineA Offline
                            Antoine Bronze Member @Nikolai Simonov
                            last edited by Antoine

                            @Nikolai-Simonov said in Live location S+ app:

                            @Francesco-Pagano @Miroslava @SergioB

                            I’ve investigated the issue that, when Suunto App (SA) is running, a Live.τ session on the watch may unexpectedly disconnect and immediately reconnect every 60-90 seconds. also the same issue if SA lost connection with watch.

                            TL;DR: Unfortunately, this is a limitation we cannot fully solve from the Live.τ side alone.

                            ⸻

                            The root of the conflict (without diving deep into tech):

                            • The watch can hold only one “live” Bluetooth link to the phone at a time.
                            • When SA wakes up in the background to sync, the watch switches that link over to SA.
                            • Live.τ also needs the same Bluetooth link to stream your track in real time. When SA grabs the link, Live.τ’s session is dropped.
                            • This happens only on Android. On iOS, Suunto App is far more restricted in the background and doesn’t run a permanent service, so the conflict doesn’t appear.

                            Together, these points explain the periodic disconnect/reconnect behavior you may see.

                            In practice this shouldn’t break your recording: the S+ app on the watch reconnects in about a second—essentially one event-loop tick—so no data should be lost. Still, the reconnection is a little annoying and does cost a tiny bit of extra battery.

                            ⸻

                            How can we ease the conflict?

                            Because Suunto App (SA) and Live.τ vie for the same Bluetooth connection, the real limitation lives inside the watch’s BLE firmware.

                            • Temporarily stopping SA’s background service would prevent the clash, but Android doesn’t allow one app to shut down another; In addition I’ve not found any way to stop this service via SA UI, if somebody know how to do that, please let me know it could be a basic recommendation.
                            • Disabling “Discovery” on the watch probably won’t help: SA already has a bonded connection to the watch, and during an active workout the watch generally doesn’t advertise itself anyway, so SA can still reclaim the link.
                            • Ideally we could cooperate with SA e.g., send it an some kind intent that saying “Live.τ is taking the connection now; please pause sync”, however that would require close collaboration with Suunto’s app team.

                            ⸻

                            What we’ve done so far

                            In the latest release, Live.τ now shows silent reconnection notifications so the pop-ups are less distracting. For now that’s all we can do. 🤷

                            Does it mean that if sync is very long (with many routes to sync for example) we can have the disconnected message 99 ?
                            Is there a workaround to avoid this temporarily ?
                            Using an another phone without SA solves the problem?

                            Watch: Suunto vertical solar

                            Nikolai SimonovN 1 Reply Last reply Reply Quote 0
                            • Nikolai SimonovN Offline
                              Nikolai Simonov @Dušan Ković
                              last edited by

                              @Dušan-Ković Oh that’s unfortunate to hear!

                              It’s possible that Suunto App is causing some kind of conflict, but I can’t say for sure yet. I’ll definitely try to reproduce this on a similar setup to see what’s going on behind the scenes, however… Let’s see what I can do…

                              Thanks a lot for pointing it out!
                              I’ll let you know if I find anything useful.

                              Suunto Race
                              Suunto Wings
                              Suunto 9Baro

                              1 Reply Last reply Reply Quote 1
                              • Nikolai SimonovN Offline
                                Nikolai Simonov @Antoine
                                last edited by

                                @Antoine

                                As far as I understand, suunto app shouldn’t be doing any heavy syncing during a workout, just light background comms, like notifications or smth. So in theory, that shouldn’t cause a disconnect:99, but I can’t fully rule it out yet.

                                So, I’ll need to investigate deeper to understand what might be triggering this.

                                Suunto Race
                                Suunto Wings
                                Suunto 9Baro

                                1 Reply Last reply Reply Quote 0
                                • Nikolai SimonovN Offline
                                  Nikolai Simonov
                                  last edited by

                                  Meanwhile…

                                  Live.τ has been live for one week!
                                  Thanks to everyone who has already tried the app and shared impressions!

                                  🎉🎉🎉

                                  To decide where to focus next, we’ve put together a short survey that takes just a couple of minutes. Your answers will help us:

                                  • spot the most useful features;
                                  • gauge interest in premium options and see which ones matter most;
                                  • settle on a fair price for advanced plans.

                                  Survey: https://app.youform.com/forms/2z4hpvm1

                                  Huge thanks and happy training!

                                  Suunto Race
                                  Suunto Wings
                                  Suunto 9Baro

                                  1 Reply Last reply Reply Quote 4
                                  • Sebastian Wagner 0S Offline
                                    Sebastian Wagner 0
                                    last edited by

                                    @Nikolai-Simonov thx for the live Location App. 😊 Great Feature. One of the few i missed from my garmin. I could only test shortly the Connection. A run or bike activity will follow.

                                    Keep up the Great work 👍

                                    t3c / ambit / spartan sport /spartan titanium ultra / race

                                    1 Reply Last reply Reply Quote 1
                                    • Nikolai SimonovN Offline
                                      Nikolai Simonov
                                      last edited by

                                      A little update announcement:

                                      This morning we rolled out an update (1.0.9) for those using the app via TestFlight or who downloaded the APK (you need to download the new one) directly.

                                      In this update, we’re testing email sending functionality.
                                      You’ll find a new section under:

                                      Settings → Emergency Contact → Email Settings

                                      it will be available in play and app store later

                                      Suunto Race
                                      Suunto Wings
                                      Suunto 9Baro

                                      AntoineA 1 Reply Last reply Reply Quote 4
                                      • AntoineA Offline
                                        Antoine Bronze Member @Nikolai Simonov
                                        last edited by

                                        @Nikolai-Simonov said in Live location S+ app:

                                        A little update announcement:

                                        This morning we rolled out an update (1.0.9) for those using the app via TestFlight or who downloaded the APK (you need to download the new one) directly.

                                        In this update, we’re testing email sending functionality.
                                        You’ll find a new section under:

                                        Settings → Emergency Contact → Email Settings

                                        it will be available in play and app store later

                                        Very good functionality !
                                        Idea: add up to 5 email contacts instead of just one

                                        Watch: Suunto vertical solar

                                        1 Reply Last reply Reply Quote 0
                                        • First post
                                          Last post

                                        Suunto Terms | Privacy Policy