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    Higher battery consumption

    Scheduled Pinned Locked Moved Suunto Race S
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    • O Offline
      orzechszek @isazi
      last edited by

      @isazi Yes, I was using navigation during previous activity. I didn’t reboot my watch yet. Should I send logs ?

      Watch: Suunto Race S

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @orzechszek
        last edited by

        @orzechszek not necessary to send logs, for the next couple of weeks reboot your watch after using navigation

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        O 1 Reply Last reply Reply Quote 2
        • O Offline
          orzechszek @isazi
          last edited by

          @isazi Thanks for a tip.

          Watch: Suunto Race S

          1 Reply Last reply Reply Quote 2
          • F Offline
            far-blue Bronze Member
            last edited by

            I was just about to post the same question. When I first received my Race S the battery was lasting ~ 6 days for me including all my activities but now it’s down to 3 days and about 4 hours of activities before getting to 10%. I’ve recently used navigation on a couple of runs to see if the local hills are big enough to trigger the climb screens (answer - no) but the timing makes sense.

            I assume the new firmware that’s about to drop is going to trigger a reboot. Will that firmware (the one with the downloadable watch faces Suunto announced in the app a couple of days ago) also have the battery drain fix, do you know?

            isaziI 1 Reply Last reply Reply Quote 1
            • isaziI Offline
              isazi Moderator @far-blue
              last edited by

              @far-blue no, it will not, battery drain fox will come a couple of weeks later as the fix is still being tested

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              1 Reply Last reply Reply Quote 2
              • F Offline
                far-blue Bronze Member
                last edited by

                Just dropping a note to confirm that after a soft reset (i.e. turning it off and on again) my Race S is back to normal battery burn behaviour across all my activities and daily tracking. I’ve disabled even breadcrumb navigation when starting all gps-based activities (just to be sure) and all seems good. Looking forward to a fix, of course, and also as an aside hoping an option to ‘remember’ navigation being off on a per-activity profile bases will be added soon 🙂

                If help is needed with tracking down the bug I am always willing to lend a helping hand 🙂

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                • F Offline
                  far-blue Bronze Member
                  last edited by

                  I don’t suppose there’s any news on the hot fix for the high battery drain after using routed navigation, is there? I don’t use it often (mainly just my long runs so once a week) but it would be nice not to have to remember to soft reset after each time 🙂

                  AntoineA 1 Reply Last reply Reply Quote 3
                  • AntoineA Offline
                    Antoine Bronze Member @far-blue
                    last edited by

                    @far-blue said in Higher battery consumption:

                    I don’t suppose there’s any news on the hot fix for the high battery drain after using routed navigation, is there? I don’t use it often (mainly just my long runs so once a week) but it would be nice not to have to remember to soft reset after each time 🙂

                    Under 1 week i hope … 🤞

                    Watch: Suunto vertical solar

                    SvenSchroeterS 1 Reply Last reply Reply Quote 1
                    • SvenSchroeterS Offline
                      SvenSchroeter @Antoine
                      last edited by

                      @Antoine I heard the end of September being mentioned here on the forum (as an approximate timeframe). Lets hope by the end of the week there is a push. But it all depends if the kinks get ironed out and if the root cause of the issue has been found or not. Only time will tell.

                      Suunto Vertical Ti Solar (Daily)
                      Suunto Race (Wife Daily)
                      Retired: Suunto Ambit3 / Ambit / Core

                      https://www.strava.com/athletes/142980701

                      1 Reply Last reply Reply Quote 1
                      • S Offline
                        sracer Bronze Member
                        last edited by sracer

                        I bought a Race S in the beginning of August and immediately discovered quite pronounced battery drain: even with the watch sitting on the table with everything off (AOD, 24/7 heart rate tracking, sleep monitoring, WiFi, weather complications), the daily battery drain was anything between 16-20%. Nothing I tried (including soft reset, battery calibration, hard reset, firmware reinstallation, phone app reinstallation) didn’t change the behavior.

                        I sent my watch back to Suunto and received a new, unboxed watch in 10 days (I live in Finland). The new watch has been behaving as expected from the day one, consuming only 3% (or less) a day with similar sitting-on-the-table scenario. On the wrist, with AOD off (Raise to wake), Sleep monitoring and 24/7 heart rate tracking on, the consumption varies depending on the daily activity, but is typically in the range of 11-16%. For example, last full charge was made on Sunday-Monday night at 0.11 and now, Tuesday at 15.20 (in 39 hours) it has dropped to 82% (no excercises and minimal daily activity due to catching cold, desk job).

                        Key takeaway: There actually might be faulty units out there or the firmware bug hits some units quite a bit heavier than others for reasons unknown (for us, let’s hope Suunto engineers have better understanding…).

                        I’m now a happy camper and really enjoy my watch 🙂

                        Mirek_RM 1 Reply Last reply Reply Quote 2
                        • Mirek_RM Offline
                          Mirek_R @sracer
                          last edited by

                          @sracer Thanks for sharing. I have Race S since last Friday and with 1-1,5h daily run with medium brightness, AOD enabled it holds only 2-2,5 days. When I need to adjust something in menu energy is consumed very quickly. About 10-12% is used at night when display is completly off…
                          This watch last less then half it should be according to Suunto.
                          After your post I am wondering if should do same and ask for another piece.

                          I received watch made in China. Your proper specimen is also made there?

                          S F 2 Replies Last reply Reply Quote 0
                          • S Offline
                            sracer Bronze Member @Mirek_R
                            last edited by sracer

                            @Mirek_R Both of my watches are made in Finland. Your battery consumption during the night sounds a lot like my first one…

                            Mirek_RM 1 Reply Last reply Reply Quote 0
                            • Mirek_RM Offline
                              Mirek_R @sracer
                              last edited by

                              @sracer I spoke with Suunto support. They told me to turn everything off and make a soft reset. Then observ watch behaviour. If nothing changes then hard reset.
                              In 3 hours without interactions -5% it seems tommorow I will make hard reset but first I have to wait until it runs out of energy.

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                              • F Offline
                                far-blue Bronze Member @Mirek_R
                                last edited by

                                @Mirek_R Try charging it fully then doing a soft-reset (hold the upper button for 12 seconds) and see if it fixes the drain issue. The main trigger for the bug that drains the battery seems to be when you start an activity with navigation (with a route, not just breadcrumb). A soft reset fixes the issue until the next time you use a route. If the battery drain is still there after a soft reset, talk to customer services and you can prob. send the watch back for a replacement or repair.

                                1 Reply Last reply Reply Quote 2
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