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    Failed to check updates

    Scheduled Pinned Locked Moved Suunto Race S
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    • Teme LehtiöT Offline
      Teme Lehtiö
      last edited by

      Hi,

      I just bought the Race S and when I turn it on, the watch forces an update, but the app says “failed to check for updates” and the watch screen says “waiting for updates”

      Tried with two different phones (Pixel 7 Pro and S23) with the same results?

      Ze StuartZ 1 Reply Last reply Reply Quote 0
      • Ze StuartZ Offline
        Ze Stuart Gold Members @Teme Lehtiö
        last edited by

        @Teme-Lehtiö I don’t have an answer for you, but my Race is exhibiting the same symptom if I manually check for an update. I suspect it’s a problem somewhere inside Suunto if that’s the only connection between the two of us.

        https://zulusierra.co

        GiPFELKiNDG 1 Reply Last reply Reply Quote 0
        • GiPFELKiNDG Offline
          GiPFELKiND Silver Members @Ze Stuart
          last edited by

          @Ze-Stuart have the same Problem actually… Today there was a update from SUUNTO App Andrz

          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

          1 Reply Last reply Reply Quote 0
          • DesdinovaD Offline
            Desdinova Bronze Member
            last edited by

            I’m getting the same with a Race even after installing the updated app so I wonder if perhaps a firmware update is getting ready to drop…

            Ze StuartZ 1 Reply Last reply Reply Quote 0
            • M Offline
              Miguel_71
              last edited by

              Hola,
              Acabo de recibir mi RACE S y tengo el mismo problema. El reloj indica “ESPERANDO ACTUALIZACION” y en el teléfono al hacer búsqueda de actualizaciones reporta mensaje “Error al buscar actualizaciones”.
              Pudiera ser un problema de la APP de android, más que del reloj?

              1 Reply Last reply Reply Quote 0
              • Ze StuartZ Offline
                Ze Stuart Gold Members @Desdinova
                last edited by

                @Desdinova it cleared for me this morning. I want to believe the thing about the firmware, but it seems more likely to me that it was a human error.

                https://zulusierra.co

                DesdinovaD 1 Reply Last reply Reply Quote 1
                • DesdinovaD Offline
                  Desdinova Bronze Member @Ze Stuart
                  last edited by

                  @Ze-Stuart Same. One can but dream though 🙂

                  1 Reply Last reply Reply Quote 0
                  • isaziI Offline
                    isazi Moderator
                    last edited by

                    There is no public firmware released yet.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    1 Reply Last reply Reply Quote 1
                    • jjorgemouraJ Offline
                      jjorgemoura
                      last edited by

                      In Software Development there is this saying or rule about “don’t release on a Friday”.
                      For Suunto, I think is more “don’t release on UTMB week’s eve” 😀

                      I don’t expect any firmware update until after the UTMB.

                      Suunto 9 Baro Titanium
                      Suunto Vertical Titanium Solar Forest

                      DesdinovaD 1 Reply Last reply Reply Quote 2
                      • DesdinovaD Offline
                        Desdinova Bronze Member @jjorgemoura
                        last edited by

                        @jjorgemoura Shame Garmin didnt read that memo! I was in the beta program and you’d commonly get beta updates late on a friday … was … interesting

                        Ze StuartZ 1 Reply Last reply Reply Quote 0
                        • Ze StuartZ Offline
                          Ze Stuart Gold Members @Desdinova
                          last edited by

                          @Desdinova then the team has a whole weekend’s worth of data to sift through on Monday. It might be suboptimal for the customer, but they elected to use beta software, and can always roll back and restore their settings.

                          https://zulusierra.co

                          DesdinovaD 1 Reply Last reply Reply Quote 0
                          • DesdinovaD Offline
                            Desdinova Bronze Member @Ze Stuart
                            last edited by

                            @Ze-Stuart The problem was when the occasional beta was a bit… broken, one example I recall in recent times was one that would reboot the watch when you started an activity.

                            DesdinovaD 1 Reply Last reply Reply Quote 0
                            • DesdinovaD Offline
                              Desdinova Bronze Member @Desdinova
                              last edited by

                              @Desdinova An this was before Garmin had a back/restore option for settings so your only option was a hard reset…

                              Was …fun 🙂

                              EzioAuditoreE 1 Reply Last reply Reply Quote 0
                              • EzioAuditoreE Offline
                                EzioAuditore Gold Members @Desdinova
                                last edited by

                                @Desdinova That’s why it’s called beta though 😄

                                Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                Suunto Wing

                                DesdinovaD 1 Reply Last reply Reply Quote 2
                                • DesdinovaD Offline
                                  Desdinova Bronze Member @EzioAuditore
                                  last edited by

                                  @EzioAuditore Indeed 🙂

                                  1 Reply Last reply Reply Quote 1
                                  • Yurii HultiaievY Offline
                                    Yurii Hultiaiev
                                    last edited by

                                    Anyone find an answer to this problem ? because I also faced it on Android and still haven’t solved it

                                    1 Reply Last reply Reply Quote 1
                                    • Yurii HultiaievY Offline
                                      Yurii Hultiaiev
                                      last edited by

                                      I report The problem solved itself, once again I reconnected the application with the clock and miraculously the update went away. This time, it seemed to me that I quickly clicked the ok button in the application when the software update was offered, maybe this is the reason.

                                      Mff73M 1 Reply Last reply Reply Quote 0
                                      • Mff73M Offline
                                        Mff73 @Yurii Hultiaiev
                                        last edited by

                                        @Yurii-Hultiaiev

                                        here may be the explanation

                                        @pavel-samokha said in Suunto Vertical won’t update from 2.30.38 to recent update:

                                        There was technical issue in the cloud, please try again

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        1 Reply Last reply Reply Quote 1
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