Maps are sluggish and have low update frequency

borgein

@Stanislav-Damjanov said in Maps are sluggish and have low update frequency:

Has anyone found solution for this problem? Or, at least reason why it’s happening? I experience slow map movement until I make full 360 degree rotation just like OP stated. After that map “unlocks” smoother performance, only until I start walking or breadcrumb navigation screen shows up again. It’s really frustrating, I had Race S before and this doesn’t seem to be happening on Race S, map performance was always smooth.

No solution here yet. The last 2.37 update didn’t fix it either.

Egika

@Stanislav-Damjanov said in Maps are sluggish and have low update frequency:

Has anyone found solution for this problem? Or, at least reason why it’s happening? I experience slow map movement until I make full 360 degree rotation just like OP stated. After that map “unlocks” smoother performance, only until I start walking or breadcrumb navigation screen shows up again. It’s really frustrating, I had Race S before and this doesn’t seem to be happening on Race S, map performance was always smooth.

still very likely magnetic interference…

Stanislav Damjanov

@Egika But if I use only map, without activity started, this doesn’t happen, so I suppose that it’s something else. It’s very irritating, mapping is one of the main reasons I bought this watch. Also, I had Race S for a while, and I didn’t had this problem.

Egika

@Stanislav-Damjanov interesting. Can you reproduce it?
Regardless how long the route is?

I have to check myself as well.

Stanislav Damjanov

@Egika I will go for a hike in a day or two and I will report how it behaves. I can make a video and post it here. It’s really strange, it hardly detects movement, but after that 360 degreee rotation everything is smooth again and watch reacts even for smallest movement, as it should be. Compass is calibrated off course. I have tried it on 15-20km routes, it’s not that they are especially long.

Egika

@Stanislav-Damjanov I know exactly what this looks like.
My setup was, that I was on my bike. My drink pack had a tube that attaches to the chest belt using a magnet.
Whenever I was raising my arm to look at the map it came close to the magnet on the tube and I saw exactly what you describe.

When I tucked away the tube, the strange behavior was gone and with routing still on, the map was smooth all the time…

sebchastang

@Stanislav-Damjanov I have noticed the same thing during hiking activities.
I confirm map rotation was smoother before 2.35.34 firmware update.

Stanislav Damjanov

@Egika i am pretty sure that I didn’t had anything magnetic with me on those hikes. Even if I did, it wouldn’t go away everytime with that simple 360 degree rotation. I can assume that there is some sowtware bug. Is there some way to request from Suunto to investigate this issue? It’s really annoying, smooth navigation is one of the main reasons why I bought Suunto instead of Garmin.

Egika

@Stanislav-Damjanov if you can reproduce it, you can send logs right after the activity.
Then PM me with your Suunto account email address and the date and time you sent the logs.

I can then add this into Suunto’s bug tracking system for further investigation.

Stanislav Damjanov

@Egika Thank you for replying. I did a quick walk last night and the problem persists. I made a 10km track on Suunto app and uploaded it to the watch. Most of the time navigation was buggy, map didn’t rotate even on 90 or 180 turns. If I was running it would be pretty unusable. Same as other hikes, compass was “unlocked” eventualy, and stayed unlocked for a while. This time activity was “Walk” Instead of “Hike” if that makes any difference.

Previously I had Suunto Race S with 2.35 firmware and it was working smooth as it should be. The day I bought Suunto Race firmware 2.37 was available, so I used Race only on 2.37, I don’t know if it behaved normally on previous firmware.

I guess I cannot send logs now when activity is already saved. I will try to do that after next hike and report it to you.

Egika

@Stanislav-Damjanov thank you very much!
Yes, the logs should be sent no more than a few hours after something was happening.
If possible you could possibly even take a video from the effect.

Stanislav Damjanov

@Egika I will as soon as I finish my next hike, and I will make video how the watch behaves.

Stanislav Damjanov

I just finished hike. This time activity was “Hiking”, route was made in Suunto app and sent to watch, with turn by turn navigtion option selected. Navigation sometimes didn’t had any delay, and “unlock” usually happened when a 90 degree turn was made, but many times it was 5-6 seconds delay until map started to rotate smoothly. I am uploading logs from the app right now, and I am sending a PM to @Egika.

Stanislav Damjanov

Here is the video how it looks like, compass doesn’t detect rotation at all. I talked with @Egika about this, and it seems that it is like that intentionally, compass doesn’t work until I stop moving.

https://youtu.be/bDwDqwvQ_nc

I think that compass should detect rotation even when I am moving, can anybody else confirm if that was normal behaviour on previous firmwares?

Samuel Pirttikangas

@Stanislav-Damjanov
Normal behavior also on my vertical since i bought it july 2023.

Personally I like it the way it is right now. It shows me the direction im moving. When i stop the compass takes over smoothly

sartoric

As already said, while you’re moving direction from gps is used. Compass kicks in while you stop.
This is a way to preserve battery charge, afair

Stanislav Damjanov

@Samuel-Pirttikangas @sartoric Thank you for reply. I understand that it is designed as a feature, but it really looks like a bug in the real world scenario. It would be nice to disable it as an option. Is this the same even in the “Running” activity? For that use case it would be really annoying of you have to stop in order to use compass.

duffman19

@Stanislav-Damjanov I see it as a benefit in running activities. With so much arm swing, it would be quite difficult to judge direction of travel if the maps are always rotating. Not to mention battery draw.

The behavior is normal and similar to how most other companies handle mapping while moving. It works as I’d expect it to.

Stanislav Damjanov

@duffman19 Thank you for clarification. For me, it looks quite strange that I need to make a stop in order for compass to work. But now I know that it isn’t a bug, though I would still like option to turn compass on during movement.

borgein

@Egika said in Maps are sluggish and have low update frequency:

@Stanislav-Damjanov said in Maps are sluggish and have low update frequency:

Has anyone found solution for this problem? Or, at least reason why it’s happening? I experience slow map movement until I make full 360 degree rotation just like OP stated. After that map “unlocks” smoother performance, only until I start walking or breadcrumb navigation screen shows up again. It’s really frustrating, I had Race S before and this doesn’t seem to be happening on Race S, map performance was always smooth.

still very likely magnetic interference…

No it is definitely not magnetic interference. This is super easy to re-create. And as is said, this only happens during navigation, not during normal map usage. To me it seems like a bad power savings feature that takes too long to become disabled. I can understand that the update frequency can be lowered while walking and not looking at the watch, but the watch takes too long to “flip back” to full perf mode when raised and used.