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    Bug on the map

    Scheduled Pinned Locked Moved Suunto Vertical
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    • D Offline
      davide93
      last edited by

      Hi,
      I have a problem with the map, there are lines that you can see in the photos.
      I have tried both soft reset, hard reset, cancel and reinstal the map 3 time. But these lines persist…
      Any suggestions/help?

      Thanks

      PXL_20240606_193524090.jpg

      PXL_20240606_193513947.jpg

      PXL_20240606_193501125.jpg

      PXL_20240606_090432336.jpg

      PXL_20240606_090403788.jpg

      sartoricS 1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @davide93
        last edited by

        @davide93
        I guess it could be useful to know the map area to let someone check it.

        SVTS - 2.50.28
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        Samsung A5 2016 - Android 7.0
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        D 1 Reply Last reply Reply Quote 0
        • D Offline
          davide93 @sartoric
          last edited by

          @sartoric Aosta Valley (Italy)

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @davide93
            last edited by

            @davide93 better if you can provide coordinates, Valle d’Aosta is not that small 🙂

            Watch: Suunto Vertical 2 Titanium Black

            Blog: isazi's home

            1 Reply Last reply Reply Quote 0
            • S Offline
              slurpnik
              last edited by

              @davide93 It looks like the same problem reported here:
              https://forum.suunto.com/topic/10542/white-bars-on-the-map

              and here:
              https://forum.suunto.com/topic/8823/suunto-vertical-is-here/1165?_=1717750080702

              We contacted support and did not get anywhere - apart for suggestions for soft and hard reset, and suggestion to send the watch to service. We also also talked with @pavel-samokha who said they will investigate the issue.

              That was end of March/early April and the issue is still present.

              Sorry no answers, but hopefully this information helps you.

              Watch: Suunto Vertical (titanium solar canyon)

              isaziI 1 Reply Last reply Reply Quote 1
              • isaziI Offline
                isazi Moderator @slurpnik
                last edited by

                @slurpnik I reported this current issue with Valle d’Aosta to Suunto (still waiting for coordinates) and linked to this topic, so they will see also your message.

                Watch: Suunto Vertical 2 Titanium Black

                Blog: isazi's home

                D 1 Reply Last reply Reply Quote 1
                • D Offline
                  davide93 @isazi
                  last edited by

                  @isazi thx!
                  Coordinates near the city of Aosta 45.77190 7.34769

                  But I must say that these lines cut the entire region map.

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