Brand new Suunto 9 Baro only works when attached to charger
-
I have a Suunto 9 Baro (2018) that I bought a year ago but never opened it.
The watch only works when I have the charger attached to it. I have it updated to the latest software and have tried soft reset/hard resetting but the same thing happens. Once I disconnect the charger, then the light dims after 2 seconds then it stops working/goes to sleep/turns off. The buttons do not do anything.
Is this a faulty battery issue or software issue?
Literally have like 0 charges, and the watch is complete brand new
-
@suuntodontwork
Well, for sure it’s not normal.
I would contact support -
@suuntodontwork said in Brand new Suunto 9 Baro only works when attached to charger:
I have a Suunto 9 Baro (2018) that I bought a year ago but never opened it.
bought from official store ? if yes it would be under warranty.
if not, opened or not opened, it would be considered as a 2018 watch, thus too old for warranty.Is this a faulty battery issue or software issue?
Literally have like 0 charges, and the watch is complete brand newif purchased “officially” and “recently” with proof of purchase, you may claim, if not
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login