Suunto 9 Baro Crash During TrainingPeaks Workout
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Hello all,
my Suunto 9 Baro crashed today during a TrainingPeaks exercise. First the screen went black (but was still lit) and then it returned to the watch face. When I started a new exercise to record the rest of the exercise, it didn’t catch the GPS signal. The exercise that crashed was recorded anyway.
It’s the first time this happened. Watch, app and Suuntolink are on the newest version. I’ve seen several reports of crashes like this in this forum but none of the threads seemed to come to a conclusion regarding a possible reason. Any thoughts?
I tried to send logs to Suunto but that also didn’t work (yet, it tells me to try again later).
Grateful for any tips!
B
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@hoxha Most likely a software bug. Might occur tomorrow again or maybe never… who knows.
When sending in logs, also send a DM to the moderators of this forum, otherwise Suunto will not look into the logs at all.
(just now tried sending in logs, works for me)
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@twekkel Yeah sending the logs worked this morning. Let’s see if they find anything.
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@hoxha I haven’t used the Suunto 9 in over a year but I remember it only crashing whenever it was connected to other sensors (HR monitor, STRYD, etc.) and a Suunto Guide. I did a test a few days ago after seeing this thread and it crashed again. Doesn’t happen every time, but enough to never use the device.