Beta firmware for sync issues 2.33.16
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@Zoltan
did you try logging out and in again in SA? -
I just updated, although I haven’t experienced any issues so far. A curious experience, which (in the end) resulted in losing connection altogether. The remedy was removing the watch (S9PP) from my (IOS) phone settings and vice versa in the watch, followed by logging out of SA and then back in again.
The update in now complete!
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@freeheeler I’ve managed to get the update/transfer going on my phone (android). that’s the good news. the not so good news is that after 10hrs it’s only at 13%
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@Zoltan
just recharge and to be sure restart the watch and it should be fine -
Hello, more than 4 days had passed since I installed the beta update, during that period I recorded about ten activities (2/3 per day) and all of them synchronised without any problem.
From my side I would say that firmware 2.33.16 solved the sync bug on my Race. -
Installed on day of release. Had intermittent sync issues before - none since. Thank you!
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Installed beta fw today on my Race and since then 4 activities have synced pretty much instantaneously. Looks like we might be out of the woods. Good to have it working after 2 months of constant battles.
As a precautionary measure, I’ll keep automatic updates off to avoid a similar risk of ending up as a beta tester in the future.
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Ditto here. I’ve finally managed to install the latest patch and things have so far been working as they should with activities syncing almost instantaneously. Thank you!
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Hello,
Relase installed yesterday and my two activites sync perfectly well. Thank you Suunto for the hotfix !
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Hello,
Good news ! with the latest version of Suunto Apps available, synchronization of SV is now back to normal at last.
Have a nice week ahead
Laurent -
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now that the synchronisation is working again as expected, I’m quite curious, is it possible to know what was the origin of the problem?
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@Stefano-M64 a bug
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@Stefano-M64 I guess there is no simple logical (to a user at least) answer. Some combination of recorded workouts and maybe device hardware and BLE firmware version led to BLE stack issues.
So only some random users were affected and hence it was hard to identify while testing, then reproduce and fix. -
@pavel-samokha said in Beta firmware for sync issues 2.33.16:
device hardware and BLE firmware version led to BLE stack issues.
I guess it was linked to the “Speed improvements with Suunto app sync” introduced by firmware 2.33.12
Many thanks!
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@Stefano-M64 said in Beta firmware for sync issues 2.33.16:
now that the synchronisation is working again as expected, I’m quite curious, is it possible to know what was the origin of the problem?
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hello, is it possible to disable automatic updating? Mine happened by itself during the night.
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@fifi13013 Yes you can. Within the app, you can toggle it on or off to automatically update.
I have mine set to off and it will notify me if new software is available.
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@Dimitrios-Kanellopoulos well now it seem like the beta made it to a final.
Strange thing so far weather does no longer sync on my 9PP.
And GPS did not work this morning. There was a messag telling me to wait for the gps indicator and later on a message that I should sync for better gps. After syncing GPS started to work.
Once again the configured autostop settings are gone, while selected Suunto Plus apps are still there.
Had no sync problems before the update. -
@Todd-Danielczyk Great, thank you !!