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    All Data in Suunto App lost

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • SportsfreundS Offline
      Sportsfreund Bronze Member
      last edited by

      e6b59768-0c1b-437d-b6a4-b32b2bfff437-image.jpeg

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      • SportsfreundS Offline
        Sportsfreund Bronze Member
        last edited by

        Herr it shows more than 3000 activities. But calendar is empty. In my timeline it shows only a few activities over the last 5 years. Same issue in sports tracker app.

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        • SportsfreundS Offline
          Sportsfreund Bronze Member
          last edited by

          d99f1dcf-6097-40ed-85fc-7c3100b35d58-image.png

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          • SportsfreundS Offline
            Sportsfreund Bronze Member
            last edited by

            Workaround, installed Suunto App again on iOS. Same issue.

            On the website sportstracker, is all my data shown. But neither in sports tracker app nor in Suunto app my data is shown.

            pavel.samokhaP 1 Reply Last reply Reply Quote 0
            • pavel.samokhaP Offline
              pavel.samokha @Sportsfreund
              last edited by

              @Sportsfreund please send logs

              Opinions expressed are solely my own and do not express the views or opinions of my employer

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              • SportsfreundS Offline
                Sportsfreund Bronze Member @pavel.samokha
                last edited by

                @pavel-samokha Thx, I sent it yesterday. But there I can’t give description for my problem.

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                • SportsfreundS Offline
                  Sportsfreund Bronze Member @Sportsfreund
                  last edited by

                  @Sportsfreund
                  Now, all my data is back. 🤷🏻‍♂️ 🙏

                  Pavel do you have any information about a workshop from Suunto site?

                  pavel.samokhaP 1 Reply Last reply Reply Quote 0
                  • pavel.samokhaP Offline
                    pavel.samokha @Sportsfreund
                    last edited by

                    @Sportsfreund yes, we found an issue and it should be fixed now

                    Opinions expressed are solely my own and do not express the views or opinions of my employer

                    M 1 Reply Last reply Reply Quote 2
                    • M Offline
                      MRobertson @pavel.samokha
                      last edited by

                      @pavel.samokha
                      I know this is an outdated post but I have the same issue. So I’m wondering what the fix was for you?
                      Suunto has said they’re trying to find a solution but it’s been probably a month since I first reported it with no results.
                      Thx

                      pavel.samokhaP 1 Reply Last reply Reply Quote 0
                      • pavel.samokhaP Offline
                        pavel.samokha @MRobertson
                        last edited by

                        @MRobertson customer support will help you

                        Opinions expressed are solely my own and do not express the views or opinions of my employer

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