All Data in Suunto App lost
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@Sportsfreund it happened once to me. I also thought it was lost, but it just needed time to reload all history.
I would try to reinstall app, log on and wait (without doing anything in the app - pairing watch included - until full history his back).
You can also check on sports-tracker if your history is still there (same id than SA).
There is no reason that you « lost » data’s, if you’re logging with the same id you used before.[edit : @freeheeler , mind synchronizing !
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Herr it shows more than 3000 activities. But calendar is empty. In my timeline it shows only a few activities over the last 5 years. Same issue in sports tracker app.
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Workaround, installed Suunto App again on iOS. Same issue.
On the website sportstracker, is all my data shown. But neither in sports tracker app nor in Suunto app my data is shown.
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@Sportsfreund please send logs
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@pavel-samokha Thx, I sent it yesterday. But there I can’t give description for my problem.
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@Sportsfreund
Now, all my data is back.
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Pavel do you have any information about a workshop from Suunto site?
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@Sportsfreund yes, we found an issue and it should be fixed now
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@pavel.samokha
I know this is an outdated post but I have the same issue. So I’m wondering what the fix was for you?
Suunto has said they’re trying to find a solution but it’s been probably a month since I first reported it with no results.
Thx -
@MRobertson customer support will help you