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    Vertical turns off during charge

    Scheduled Pinned Locked Moved Suunto Vertical
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    • AudaxjoeA Online
      Audaxjoe
      last edited by

      I had this on the last FW, it only happened once and I have had no repeat.

      Suunto Vertical
      Suunto 9 BARO
      Garmin Fenix 3, 5
      Suunto Vector

      1 Reply Last reply Reply Quote 1
      • fondueaufromageF Offline
        fondueaufromage Bronze Member @freeheeler
        last edited by

        @freeheeler I think you need the logs after the watch turn off when charged at 100% ?

        freeheelerF L 2 Replies Last reply Reply Quote 0
        • freeheelerF Offline
          freeheeler @fondueaufromage
          last edited by

          @fondueaufromage
          exactly. best if you send them immediately, but also worth to try within a day later

          living sideways

          fondueaufromageF 1 Reply Last reply Reply Quote 0
          • L Offline
            lilaceo @fondueaufromage
            last edited by

            @fondueaufromage YES,

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            • fondueaufromageF Offline
              fondueaufromage Bronze Member @freeheeler
              last edited by

              @freeheeler Thanks for taking in account the problem. I charged my SV after updating with the new version but it didn’t turn off for a reset. Maybe the next time ?!??

              freeheelerF 1 Reply Last reply Reply Quote 1
              • freeheelerF Offline
                freeheeler @fondueaufromage
                last edited by

                @fondueaufromage
                let’s hope it doesn’t happen again. if it does, please send logs and let me know

                living sideways

                fondueaufromageF 1 Reply Last reply Reply Quote 0
                • fondueaufromageF Offline
                  fondueaufromage Bronze Member @freeheeler
                  last edited by

                  @freeheeler I hope so and I let you know if it is not the case. With the previous firmware, my SV didn’t turn off at every charge.

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                  • P Offline
                    PhilippeM @lilaceo
                    last edited by

                    @peegee it happened to me today twice, after upgrading the latest firmware, 2.33.12… when the watch arrives at 100% it switch off, and to switch on again the watch i have to press de button more than 20 segons otherwise it not switch on…

                    Same problem. I thought it was when the battery gets to 100% but this time the watch turns off at 87%. This may be the case when I leave the watch in charge for more than an hour without touching the screen…

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                    • seanvkS Offline
                      seanvk
                      last edited by

                      Will this bug affect map updates? So if there is a map update, because the device shut off while charging you never get the update?

                      Sean

                      Suunto Race Titanium
                      Suunto Vertical Titanium
                      Suunto 9 Peak Pro Forest Green
                      Suunto 9 Peak Moss Gray

                      freeheelerF 1 Reply Last reply Reply Quote 0
                      • freeheelerF Offline
                        freeheeler @seanvk
                        last edited by

                        @seanvk
                        possible, but these events don’t happen often… crashes are not frequent and neither are map updates.

                        living sideways

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