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    Instant heart rate on Suunto 9 broken? Always shows 60 bpm

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    • Xande MacedoX Offline
      Xande Macedo
      last edited by

      Since I got the watch (last week) and I even updated to the latest firmware the instant hear rate always show 60 bpm while the daily HR shows the true range of my heart rate. I am pretty sure this is a bug especially when my resting is 46bpm. Anyone experiencing this? What should I do?

      sartoricS Brad_OlwinB 2 Replies Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator @Xande Macedo
        last edited by sartoric

        @Xande-Macedo
        It’s a known issue for spartan watches.
        Probably if you wait a while (around 30 sec) it will start showing the correct HR.

        https://forum.suunto.com/topic/844/watch-instant-hr-on-new-firmware-2-0-40-spartan/25

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        • Brad_OlwinB Offline
          Brad_Olwin Moderator @Xande Macedo
          last edited by

          @Xande-Macedo said in Instant heart rate on Suunto 9 broken? Always shows 60 bpm:

          Since I got the watch (last week) and I even updated to the latest firmware the instant hear rate always show 60 bpm while the daily HR shows the true range of my heart rate. I am pretty sure this is a bug especially when my resting is 46bpm. Anyone experiencing this? What should I do?

          I would consider reinstalling the firmware. My S9 does not do this, if not measuring HR I see – when scrolling to the HR screen.

          Vector/T6c/Vertical 2 Ti

          Xande MacedoX 1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by

            @Brad_Olwin do you use 24/7 ?/

            Community Manager / Admin @Suunto
            Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

            Brad_OlwinB 1 Reply Last reply Reply Quote 0
            • Brad_OlwinB Offline
              Brad_Olwin Moderator @Dimitrios Kanellopoulos
              last edited by

              @Dimitrios-Kanellopoulos yes, it is turned on

              Vector/T6c/Vertical 2 Ti

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              • Xande MacedoX Offline
                Xande Macedo @Brad_Olwin
                last edited by

                @Brad_Olwin how do i reinstall the firmware?

                Brad_OlwinB 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by

                  I think its no need. Its a confirmed buggy behaviour. Just let it poll for some time. It will show the correct.

                  Community Manager / Admin @Suunto
                  Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

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                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @Xande Macedo
                    last edited by

                    @Xande-Macedo To reinstall firmware in Suuntolink there is an option. Don’t have my computer but you should be able to find it.

                    Vector/T6c/Vertical 2 Ti

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                    • Xande MacedoX Offline
                      Xande Macedo
                      last edited by

                      Any news on this. A watch this expensive that doesn’t show instant heart rate is kind of unacceptable. I have to look at the 60bpm for over 30 seconds to start seeing real-time BPM that sometimes I think is also innacuracy. Is my watch defective? Should I return it?

                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @Xande Macedo
                        last edited by

                        @Xande-Macedo no its not. Ohr needs some warmup time to lock. 60 is most probably the previous value.

                        Community Manager / Admin @Suunto
                        Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                        1 Reply Last reply Reply Quote 1
                        • ? Offline
                          A Former User
                          last edited by

                          Same behavior here. Takes around 10-12s in display the correct information (sometimes 15-25s). I don´t know if is a coincidence, but the HR start from 60 when I leave that S9 dim the display, always. If the display is not dimmed, works better. 60 never was a value from my readings.

                          SlaShS 1 Reply Last reply Reply Quote 0
                          • SlaShS Offline
                            SlaSh Platinum Member @Guest
                            last edited by

                            @flypg it is how valancell sensors works, they all are having starting point in s9 case 60bmp, in spartan/scosche rhythm 72bmp and it is quite annoying, until real hr is clocked why just do not show nothing double dash or moving circle… less confuse for customers…

                            ? 1 Reply Last reply Reply Quote 2
                            • ? Offline
                              A Former User @SlaSh
                              last edited by

                              @SlaSh Thanks for the explanation, I agree, with just display " - - " like when I turn on the “Daily HR” is more clear for the customers.

                              1 Reply Last reply Reply Quote 1

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