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    Suunto 9 Peak GPS problems

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • mrg-morozovaM Offline
      mrg-morozova
      last edited by

      After having the watch for 2,5 years I’ve faced the problem with GPS tracking during training sessions.

      While training, there is a bad GPS connection now, even though before everything was ok and there were no problems for the same routes.

      Firstly, it has started to find GPS longer,
      Secondly, after some time during the training GPS stops , then work again, then stops again, work again, so the route is recorded with pauses.

      Already restarted my watches, the software is updated , nothing helps,

      So, what might have caused the problem?

      Brad_OlwinB 1 Reply Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @mrg-morozova
        last edited by

        @mrg-morozova I assume you wait for a solid green GPS icon lock before starting an activity?
        Check in the about menu for the watch and make sure there is a current AGPS file. It takes a few minutes 10 or 15 min for that file to unpack. If you sync a new AGPS file to the watch immediately before a workout it may take a long time to find a GPS signal. Without a current AGPS file the watch can take a very long time to lock onto a GPS signal.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        mrg-morozovaM P 2 Replies Last reply Reply Quote 1
        • mrg-morozovaM Offline
          mrg-morozova @Brad_Olwin
          last edited by

          @Brad_Olwin
          Thanks for your comment so much.

          By the way, The main problem is that during training GPS doesn’t work properly in the places where it used to work great.

          I mean the same routes, but GPS is lagging now.

          What might have happened?

          P.S. checked the file, it’s ok.

          1 Reply Last reply Reply Quote 0
          • Panagiotis KritikakosP Offline
            Panagiotis Kritikakos Gold Members
            last edited by

            I also had issues a couple of times a few months ago with S9P where it would loose signal in the middle of the route, stop tracking (recording straight line when it got signal again from the last known point) and also loosing completed the loaded route. Clear weather, no winds, no rain, open mountain space in altitude. At the start it got a quick GPS fix. Fingers crossed, it didn’t happen since.

            Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
            Garmin eTrex 30x

            mrg-morozovaM 1 Reply Last reply Reply Quote 1
            • mrg-morozovaM Offline
              mrg-morozova @Panagiotis Kritikakos
              last edited by

              @Panagiotis-Kritikakos
              Hope so.

              Unfortunately, the whole last week the problem was with me.
              I would prefer to have any other ways of dealing with it except hope😁

              1 Reply Last reply Reply Quote 0
              • Steven LimmerS Offline
                Steven Limmer
                last edited by

                I noticed the GPS signal deteriorating with my 9 Peak from October. I ran Amsterdam marathon, and the GPS was a mess, so bad that I could only count on Activity Time / HR and manual lapping. I put the issues down to racing a marathon.

                However, for the weeks after it, the GPS signal was a mess on my regular home routes, to the point that I couldn’t trust pace at all, and was getting the wrong tags at end of runs. This was the reason I ended up selling, and getting a 9 Peak Pro (which has been a lot more reliable)

                Equipment: Suunto Race Titanium
                SA: Android (Beta)

                zhang965Z mrg-morozovaM 2 Replies Last reply Reply Quote 1
                • zhang965Z Offline
                  zhang965 @Steven Limmer
                  last edited by

                  @Steven-Limmer said in Suunto 9 Peak GPS problems:

                  I noticed the GPS signal deteriorating with my 9 Peak from October. I ran Amsterdam marathon, and the GPS was a mess, so bad that I could only count on Activity Time / HR and manual lapping. I put the issues down to racing a marathon.

                  However, for the weeks after it, the GPS signal was a mess on my regular home routes, to the point that I couldn’t trust pace at all, and was getting the wrong tags at end of runs. This was the reason I ended up selling, and getting a 9 Peak Pro (which has been a lot more reliable)

                  My experience with s9b, s9p and s9pp,

                  After several months use of watch, the gps quality is dropped significantly.

                  I don’t know if it related to the watch memory .

                  Winners Wear Winners

                  mrg-morozovaM Steven LimmerS 2 Replies Last reply Reply Quote 1
                  • mrg-morozovaM Offline
                    mrg-morozova @Steven Limmer
                    last edited by

                    @Steven-Limmer

                    Thanks for telling your experience.
                    Do you think it may not be repaired in the service?

                    Of course, there is an option is to buy a new one and greater one , but I regard this as a last resort🙄

                    And really hope that the GPS problem is not a marketing tool from Suunto)

                    1 Reply Last reply Reply Quote 0
                    • mrg-morozovaM Offline
                      mrg-morozova @zhang965
                      last edited by

                      @zhang965

                      Thanks a lot for the response.
                      I gonna check the memory.

                      TieutieuT 1 Reply Last reply Reply Quote 0
                      • Steven LimmerS Offline
                        Steven Limmer @zhang965
                        last edited by

                        @zhang965 Interesting! I never had this issue with the S9, with about 2.5 years solid use. The S9P was about 1 year old when the issues with GPS started. I’m hoping with the S9PP being a different chipset, I’ll not have major issues.

                        Equipment: Suunto Race Titanium
                        SA: Android (Beta)

                        TieutieuT 1 Reply Last reply Reply Quote 1
                        • TieutieuT Online
                          Tieutieu Platinum Member @Steven Limmer
                          last edited by Tieutieu

                          @Steven-Limmer same for me…never had any gps quality drop in time…

                          with my S9B I sometimes noticed that some weather conditions (very cloudy days) could affect GPS accuracy, but slightly.

                          For me, either the GPS antenna works, either it doesn’t.

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          1 Reply Last reply Reply Quote 2
                          • TieutieuT Online
                            Tieutieu Platinum Member @mrg-morozova
                            last edited by Tieutieu

                            @mrg-morozova said in Suunto 9 Peak GPS problems:

                            @zhang965

                            I gonna check the memory.

                            I don’t know what you guys are calling “memory check”.
                            The S9p has no “user memory available” like SV or SR (for maps storage).
                            “Memory” (for diary history, guides, routes…) is automaticaly managed by the S9p.

                            (The only way to “clear memory” would be to perfom a hard reset. Never peformed on any watches I’ve owned, except before selling or giving them to someone else).

                            I would more likely perfom a stop/start of the watch or a soft reset to see I what you’re experimenting still occurs.

                            Suunto’s devices at home :
                            Vertical titanium solar
                            Suunto Race S
                            S9pp titanium sand
                            Suunto Wing
                            S9B titanium Ambassador edition, A3P, X6

                            mrg-morozovaM 1 Reply Last reply Reply Quote 2
                            • mrg-morozovaM Offline
                              mrg-morozova @Tieutieu
                              last edited by

                              @Tieutieu

                              Already restarted the watch
                              But that didn’t help

                              zhang965Z 1 Reply Last reply Reply Quote 0
                              • zhang965Z Offline
                                zhang965 @mrg-morozova
                                last edited by

                                @mrg-morozova said in Suunto 9 Peak GPS problems:

                                Tieutieu

                                Already restarted the watch
                                But that didn’t help

                                You need to hard reset the watch to test it.

                                Winners Wear Winners

                                mrg-morozovaM 1 Reply Last reply Reply Quote 0
                                • S Offline
                                  Swaddy61 Silver Members
                                  last edited by

                                  Just note that a hard reset will delete everything - your history, set-ups, data, the lot! Still… could be cheaper than getting a new watch!

                                  SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                                  E 1 Reply Last reply Reply Quote 0
                                  • E Offline
                                    Elipsus Silver Members @Swaddy61
                                    last edited by

                                    @Swaddy61 said in Suunto 9 Peak GPS problems:

                                    Just note that a hard reset will delete everything - your history, set-ups, data, the lot! Still… could be cheaper than getting a new watch!

                                    Humm, I may be wrong, but hard resetting the watch won’t impact the Suunto App, so, you will only loose the info stored on the watch, like the journal, stored map and such, but nothing more, and nothing really impactful IMO

                                    S 1 Reply Last reply Reply Quote 1
                                    • S Offline
                                      Swaddy61 Silver Members @Elipsus
                                      last edited by

                                      @Elipsus Correct - I wasn’t so clear. A hard reset will mean you will have to set the watch up again, but as I was trying to say (badly…) - 30 mins fiddling about is a lot cheaper than a new watch!

                                      SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                                      1 Reply Last reply Reply Quote 0
                                      • mrg-morozovaM Offline
                                        mrg-morozova @zhang965
                                        last edited by

                                        @zhang965

                                        Thanks very much.
                                        A hard reset did work. Today’s training went without any troubles. Hope, that will work further!

                                        1 Reply Last reply Reply Quote 5
                                        • P Offline
                                          prssn @Brad_Olwin
                                          last edited by

                                          @Brad_Olwin
                                          What does ‘syncing a new AGPS file’ mean? How can I do that?

                                          My watch takes very long to find a GPS signal, typically 2-4, even 5 minutes. Occasionally, but annoyingly rarely, it locks onto the GPS signal in less than 30 seconds. This is in quite an open street, not surrounded by tall buildings, at a T-shaped crossroads, so it shouldn’t be a problem, and indeed it is not for mobile phones. I was thinking the watch may be faulty, but is there something I could do? Many thanks.

                                          TieutieuT cosme.costaC 2 Replies Last reply Reply Quote 0
                                          • TieutieuT Online
                                            Tieutieu Platinum Member @prssn
                                            last edited by Tieutieu

                                            @prssn just sync your watch with the app regularly (at least 10min before any activity). This file contains satellites position informations. It helps your watch to get signal quicker

                                            Suunto’s devices at home :
                                            Vertical titanium solar
                                            Suunto Race S
                                            S9pp titanium sand
                                            Suunto Wing
                                            S9B titanium Ambassador edition, A3P, X6

                                            1 Reply Last reply Reply Quote 1
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