Suunto 9 Peak GPS problems

mrg-morozova

After having the watch for 2,5 years I’ve faced the problem with GPS tracking during training sessions.

While training, there is a bad GPS connection now, even though before everything was ok and there were no problems for the same routes.

Firstly, it has started to find GPS longer,
Secondly, after some time during the training GPS stops , then work again, then stops again, work again, so the route is recorded with pauses.

Already restarted my watches, the software is updated , nothing helps,

So, what might have caused the problem?

Brad_Olwin

@mrg-morozova I assume you wait for a solid green GPS icon lock before starting an activity?
Check in the about menu for the watch and make sure there is a current AGPS file. It takes a few minutes 10 or 15 min for that file to unpack. If you sync a new AGPS file to the watch immediately before a workout it may take a long time to find a GPS signal. Without a current AGPS file the watch can take a very long time to lock onto a GPS signal.

mrg-morozova

@Brad_Olwin
Thanks for your comment so much.

By the way, The main problem is that during training GPS doesn’t work properly in the places where it used to work great.

I mean the same routes, but GPS is lagging now.

What might have happened?

P.S. checked the file, it’s ok.

Panagiotis Kritikakos

I also had issues a couple of times a few months ago with S9P where it would loose signal in the middle of the route, stop tracking (recording straight line when it got signal again from the last known point) and also loosing completed the loaded route. Clear weather, no winds, no rain, open mountain space in altitude. At the start it got a quick GPS fix. Fingers crossed, it didn’t happen since.

mrg-morozova

@Panagiotis-Kritikakos
Hope so.

Unfortunately, the whole last week the problem was with me.
I would prefer to have any other ways of dealing with it except hope

Steven Limmer

I noticed the GPS signal deteriorating with my 9 Peak from October. I ran Amsterdam marathon, and the GPS was a mess, so bad that I could only count on Activity Time / HR and manual lapping. I put the issues down to racing a marathon.

However, for the weeks after it, the GPS signal was a mess on my regular home routes, to the point that I couldn’t trust pace at all, and was getting the wrong tags at end of runs. This was the reason I ended up selling, and getting a 9 Peak Pro (which has been a lot more reliable)

zhang965

@Steven-Limmer said in Suunto 9 Peak GPS problems:

I noticed the GPS signal deteriorating with my 9 Peak from October. I ran Amsterdam marathon, and the GPS was a mess, so bad that I could only count on Activity Time / HR and manual lapping. I put the issues down to racing a marathon.

However, for the weeks after it, the GPS signal was a mess on my regular home routes, to the point that I couldn’t trust pace at all, and was getting the wrong tags at end of runs. This was the reason I ended up selling, and getting a 9 Peak Pro (which has been a lot more reliable)

My experience with s9b, s9p and s9pp,

After several months use of watch, the gps quality is dropped significantly.

I don’t know if it related to the watch memory .

mrg-morozova

@Steven-Limmer

Thanks for telling your experience.
Do you think it may not be repaired in the service?

Of course, there is an option is to buy a new one and greater one , but I regard this as a last resort

And really hope that the GPS problem is not a marketing tool from Suunto)

mrg-morozova

@zhang965

Thanks a lot for the response.
I gonna check the memory.

Steven Limmer

@zhang965 Interesting! I never had this issue with the S9, with about 2.5 years solid use. The S9P was about 1 year old when the issues with GPS started. I’m hoping with the S9PP being a different chipset, I’ll not have major issues.

Tieutieu

@Steven-Limmer same for me…never had any gps quality drop in time…

with my S9B I sometimes noticed that some weather conditions (very cloudy days) could affect GPS accuracy, but slightly.

For me, either the GPS antenna works, either it doesn’t.

Tieutieu

@mrg-morozova said in Suunto 9 Peak GPS problems:

@zhang965

I gonna check the memory.

I don’t know what you guys are calling “memory check”.
The S9p has no “user memory available” like SV or SR (for maps storage).
“Memory” (for diary history, guides, routes…) is automaticaly managed by the S9p.

(The only way to “clear memory” would be to perfom a hard reset. Never peformed on any watches I’ve owned, except before selling or giving them to someone else).

I would more likely perfom a stop/start of the watch or a soft reset to see I what you’re experimenting still occurs.

mrg-morozova

@Tieutieu

Already restarted the watch
But that didn’t help

zhang965

@mrg-morozova said in Suunto 9 Peak GPS problems:

Tieutieu

Already restarted the watch
But that didn’t help

You need to hard reset the watch to test it.

Swaddy61

Just note that a hard reset will delete everything - your history, set-ups, data, the lot! Still… could be cheaper than getting a new watch!

Elipsus

@Swaddy61 said in Suunto 9 Peak GPS problems:

Just note that a hard reset will delete everything - your history, set-ups, data, the lot! Still… could be cheaper than getting a new watch!

Humm, I may be wrong, but hard resetting the watch won’t impact the Suunto App, so, you will only loose the info stored on the watch, like the journal, stored map and such, but nothing more, and nothing really impactful IMO

Swaddy61

@Elipsus Correct - I wasn’t so clear. A hard reset will mean you will have to set the watch up again, but as I was trying to say (badly…) - 30 mins fiddling about is a lot cheaper than a new watch!

mrg-morozova

@zhang965

Thanks very much.
A hard reset did work. Today’s training went without any troubles. Hope, that will work further!

prssn

@Brad_Olwin
What does ‘syncing a new AGPS file’ mean? How can I do that?

My watch takes very long to find a GPS signal, typically 2-4, even 5 minutes. Occasionally, but annoyingly rarely, it locks onto the GPS signal in less than 30 seconds. This is in quite an open street, not surrounded by tall buildings, at a T-shaped crossroads, so it shouldn’t be a problem, and indeed it is not for mobile phones. I was thinking the watch may be faulty, but is there something I could do? Many thanks.

Tieutieu

@prssn just sync your watch with the app regularly (at least 10min before any activity). This file contains satellites position informations. It helps your watch to get signal quicker