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    Sleep stats differ drastically between watch and app :(

    Scheduled Pinned Locked Moved Suunto Race
    racesleepbug
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    • Olaf GottschalkO Offline
      Olaf Gottschalk Bronze Member
      last edited by

      Hey folks!

      Last night I had a good long sleep… My Race got that one right and it shows like this:
      alt text

      …but now I open the app…
      Look at what the app thinks my sleep was like:
      alt text

      So. This seems to be a bug. I have no idea how to force the Race to resync my correct sleep stats nor where the App gets this misinformation from… šŸ˜ž

      TieutieuT Brad_OlwinB 2 Replies Last reply Reply Quote 0
      • TieutieuT Online
        Tieutieu Platinum Member @Olaf Gottschalk
        last edited by

        @Olaf-Gottschalk have you tried to resync your watch just by clicking on watch icon in the app, or shutting down app and starting it again, then launch sync ?

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing
        S9B titanium Ambassador edition, A3P, X6

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        • Brad_OlwinB Offline
          Brad_Olwin Moderator @Olaf Gottschalk
          last edited by

          @Olaf-Gottschalk Has the watch given you the ā€œGood Morningā€ screen? I have seen the same occur on iOS and it is typically before the watch notifies me I am awake. Once the watch syncs again the correct data are present for sleep.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          W Olaf GottschalkO 2 Replies Last reply Reply Quote 1
          • W Offline
            wakarimasen Silver Members @Brad_Olwin
            last edited by

            @Brad_Olwin said in Sleep stats differ drastically between watch and app šŸ˜ž:

            @Olaf-Gottschalk Has the watch given you the ā€œGood Morningā€ screen? I have seen the same occur on iOS and it is typically before the watch notifies me I am awake. Once the watch syncs again the correct data are present for sleep.

            Same for me: I had this with my 9PP, but it corrected after another sync.

            Suunto Race Titanium
            Suunto Ambit3 Peak
            Polar H10
            Polar OH1

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            • D Offline
              deserthike20 Bronze Member
              last edited by

              I’ve seen this happen occasionally as well. It usually is corrected in the app the next day.
              So if you check your sleep stats in the app tomorrow you should see it shows 8:34 hours.

              Suunto 9 Peak Pro
              Suunto Vertical

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              • Olaf GottschalkO Offline
                Olaf Gottschalk Bronze Member @Brad_Olwin
                last edited by

                @Brad_Olwin yep, I had the good morning screen with the correct data and then noticed the misaligned app data.

                Pressing on the watch sync button in the app again after a few hours synced it correctly.

                But my question remains:
                What on earth has been going on in the background? How can the data be wrong? I understand that sometimes ā€œsomethingā€ goes wrong but then I rather expect missing data but never wrong data.

                In 2023 it is possible to secure a package of data so the other end knows it is correct or not…

                Another thing that bothers me is that users should not be forced to understand how things are actually working in the background - it should just work.

                I would like to understand: what element is the driver and database for the one and only correct data?

                A) the watch?
                B) the app’s DB?
                C) the backend DB?

                Because the sleep data affects the resources calculation, I wonder what was wrong when the sleep data was wrong and has this also been corrected?

                Lots of questions… Sorry.

                Brad_OlwinB 1 Reply Last reply Reply Quote 2
                • Brad_OlwinB Offline
                  Brad_Olwin Moderator @Olaf Gottschalk
                  last edited by

                  @Olaf-Gottschalk I do not think this is a huge problem, you may not have had a complete sync with the watch when you first looked at the app. It almost always does work in the background. The data are not ā€œwrongā€ as your watch may have thought that you had woken up earlier, perhaps you were moving around in your sleep.
                  Personally, I would take all of these metrics cautiously. If you are planning training based on what your watch is telling you IMHO you are entirely misguided. It is fine to use the information to help guide you but I believe nothing is better than your body and brain at making decisions regarding sleep, restfulness and your ability to exercise.

                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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