Unable to update / recover Suunto 9 BARO

Дмитрий Мутасов

Hello!
I’ ve been trying to update my Suunto 9 Baro to the latest version to no avail. SuuntoLink app keeps saying that watch needs to be reset. The display shows four dots, the second one is flashing. I tried to factory reset, but the same thing happened again. The next thing I tried is to wait until the battery runs out and try again. It didn’t help either. I’ve searched for the solution on the internet, and found the links to the earlier updates:

Ibiza-fw_2.12.30.3539-F.zip
Ibiza-fw_2.11.38.3143-F.zip
Ibiza-fw_2.5.18.1416-F.zip
Ibiza-fw_2.1.64.1020-F.zip
I followed the guide I found somewhere on this forum, and tried to install these by dropping zip files on the gear icon. None of them installed properly.

Here are some logs from suuntoapp.log file:

[2021-Nov-26 19:28:59 +0600] [DEBUG] SDS::SyncBase poll response: {"Status": 200, "Reason": "OK", "Content-Type": "application/json", "Content-Length": 14, "Uri": "/net/184810005601/Device/System/PeripheralUpdater"}
[2021-Nov-26 19:28:59 +0600] [INFO] Device/System/PeripheralUpdater running.
[2021-Nov-26 19:28:59 +0600] [ERROR] FirmwareSequencer::PeripheralUpdate::step: Peripheral update failed
[2021-Nov-26 19:28:59 +0600] [DEBUG] SDS::WB::SyncClientInternal request uri: [suuntoapp.log]([[error:parse-error]]) /net/184810005601/Device/System/Mode, contract: {"NewState": 13}
[2021-Nov-26 19:28:59 +0600] [DEBUG] SDS::SyncBase poll response: {"Status": 202, "Reason": "ACCEPTED", "Content-Length": 0, "Uri": "/net/184810005601/Device/System/Mode"}
[2021-Nov-26 19:29:00 +0600] [DEBUG] DeviceConnector::doWbDeviceLost with serial "184810005601" and address ""
[2021-Nov-26 19:29:00 +0600] [DEBUG] DeviceConnector::doWbDeviceLost handle serial "184810005601" and address ""
[2021-Nov-26 19:29:00 +0600] [DEBUG] DeviceConnector::doWbDeviceLost with serial "184810005601" and address ""
[2021-Nov-26 19:29:00 +0600] [DEBUG] DeviceConnector::doWbDeviceLost handle serial "184810005601" and address ""
[2021-Nov-26 19:29:15 +0600] [DEBUG] Device with serial 184810005601 and wbId 32 connected

Please, help! I lost any hope to get them working again:(

surfboomerang

@дмитрий-мутасов Try using a different PC and/or different cable.

Sometimes a broken cable causes this behavior.

Дмитрий Мутасов

@surfboomerang Thank you! I will definetely try to find one

Dimitrios Kanellopoulos

Another PC and another cable. Also drag and drop when you test.