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    App not saving step count since april 2021

    Scheduled Pinned Locked Moved Suunto 9
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    • B Offline
      baardrg
      last edited by baardrg

      After May 2021 the watch has not saved any step count data in the app and no data on calories. What could case this? Its the daily tracking in the app that seems missing. Sleep is still being autosaved and exercises. When it comes to step count I can see the steps I have walked so far today, but they seem to be deleted for every new day.

      isaziI 1 Reply Last reply Reply Quote 0
      • isaziI Offline
        isazi Moderator @baardrg
        last edited by

        @baardrg have you already tried to delete and reinstall the app?

        Watch: Suunto Vertical Ti

        Blog: isazi's home

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        • B Offline
          baardrg @isazi
          last edited by

          @isazi Thans for the tip. I did it a few months ago, but did it again now and now it fixed it. May-July is still missing but guess that was lost from the memory since it wasn’t storing it right. Looks like it’s working now though.

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