Suunto 9 Failed to update, reset, send logs
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Hey!
I can’t update my Suunto 9, it shows (“Failed to check for updates. Please check your internet connection and try again.”) neither can I reset the watch or send logs.
I’m on 2.12.30, and SuuntoLink is 3.5.2.Net works ok, Bitdefender show no Suunto apps blocked.
I’ve searched through forum and found there’s a way of manually update firmware, but no entry for bare Suunto 9 - only BARO.
12sec button reset did nothing else but reset, problem continues.Any help appreciated.
Thanks in advance. -
@crispy-chris try to update manually. Search in the forum to fing info
BR
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@suzzlo Easier said than done, most of them are for Suunto 9 BARO, mine is Suunto 9 without barometer.
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Hi S9 owners ( @Brad_Olwin , @Bulkan @isazi …)
Do you know which is the latest firmware file for a S9 NOT BARO. Is this the correct one http://firmware.geo.movescount.com/production/Ibiza-fw_2.14.12.3833-F.zip ?
/cc @crispy-chris
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@suzzlo said in Suunto 9 Failed to update, reset, send logs:
Hi S9 owners ( @Brad_Olwin , @Bulkan @isazi …)
Do you know which is the latest firmware file for a S9 NOT BARO. Is this the correct one http://firmware.geo.movescount.com/production/Ibiza-fw_2.14.12.3833-F.zip ?
/cc @crispy-chris
No, Ibiza is the baro model. The firmware for non baro is Lima!
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Ok, so what should I search for.
http://firmware.geo.movescount.com/production/Lima-fw_2.14.12.3833-F.zip ?
Any guess what’s the number after update version? 3833-F looks like S9 BARO reserved. -
Community Manager / Admin @Suunto
Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more… -
@dimitrios-kanellopoulos It works! Over 5min update, but now it’s up to date. Thank You very much for help!
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@crispy-chris could you please press send logs and pass me back the id ?
Community Manager / Admin @Suunto
Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more… -
@dimitrios-kanellopoulos “Failed to send logs, please try again later”
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@dimitrios-kanellopoulos I could send You logs right from SuuntoLink dir.
suuntoapp.1.log include all update installation info. -
@crispy-chris seems your SuuntoLink cannot access internet
Watch: Suunto Vertical 2 Titanium Black
Blog: isazi's home
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@Crispy-Chris @isazi are you using a connection behind a proxy?
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@suzzlo No, I’m not. It’s just a net from a mobile provider T-Mobile, so it’s like using net through sim on phone.
Every other connections works ok, Bitdefender in-out for SuuntoLink and Update.exe also enabled.And it did worked earlier pretty good.
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