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    Heart rate data is missing from Movescount export

    Scheduled Pinned Locked Moved Digital service transition
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    • Mff73M Online
      Mff73 @juhakoo
      last edited by

      @juhakoo
      and do you have hrv in fit files ?

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

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      • Mff73M Online
        Mff73 @juhakoo
        last edited by

        @juhakoo
        I check with an old export of mine (march 2020), and fit files from MC export does contain hrv and heart_rate fields.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

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        • J Offline
          juhakoo @Mff73
          last edited by juhakoo

          @mff73 There are no ‘hrv’ or ‘heart’ fields in my csv file which is converted from a fit file. So I suppose that my export is somehow flawed.

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          • Mff73M Online
            Mff73 @juhakoo
            last edited by

            @juhakoo
            Strange.
            For digital help, there is an support email, and you can post message in SuuntoApp if you have installed it. Do you have a SuuntoApp account?

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

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            • ? Offline
              A Former User @Mff73
              last edited by

              I also exported nad imported to garmin connect and they have hr values.

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              • Mff73M Online
                Mff73 @juhakoo
                last edited by

                @juhakoo
                For France, email is support-fr@suunto.com
                😉

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

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                • J Offline
                  juhakoo @Mff73
                  last edited by juhakoo

                  @mff73 I could not find customer support email at Suunto.com. Also I failed to find customer chat which was mentioned as a means of communication. Also I do not have SuuntoApp and I am not going to install it as my device is not supported with that app. I will try to be clever and try support-fi@suunto.com to see if they have customer support for Finland.
                  I followed instructions from this page to convert my moves.fit files to .csv https://developer.garmin.com/fit/fitcsvtool/windows/ I am asking to rule out the possibility that I somehow converted it wrong.

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @juhakoo
                    last edited by

                    @juhakoo could you share a file (share an indoors one if you worry about privacy)

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
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                    • H Offline
                      halajos Bronze Member @Dimitrios Kanellopoulos
                      last edited by

                      I had a similar problem with my MC history import to SA. Some of the imported activities are missing the HR charts in SA, although the average/max HR is shown in the summaries, and HR charts are there on MC. Reported to Suunto, didn’t get resolved.

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                      • pavel.samokhaP Offline
                        pavel.samokha @halajos
                        last edited by

                        @halajos when you contacted support with the issue? it should be possible to fix

                        Opinions expressed are solely my own and do not express the views or opinions of my employer

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                        • H Offline
                          halajos Bronze Member @pavel.samokha
                          last edited by

                          @pavel-samokha some time in autumn-winter last year. Had a long chat through SA, lasting for weeks. I’m using a different SA account now, to which MC pushed the data through MC->ST sync, and I’ve been using that to sync from the watch since I started playing with SA besides MC being my main platform. I did the MC history import to a dedicated SA account to have a clean start and get the photos from MC, but I ran into this issue. If I switch to that SA account now I don’t find the related chat. I don’t know if Suunto closed this case, but I didn’t get a resolution.

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                          • J Offline
                            juhakoo @Dimitrios Kanellopoulos
                            last edited by juhakoo

                            @dimitrios-kanellopoulos Here is sample file and screenshot from that same move in Movescount.com.move.png Move_2012_01_03_16_44_23_Climbing.fit
                            You can see that there are avg and max heart rates in that move, but I don’t have neither if I convert that .fit file to .csv.
                            Here is picture of converted file.
                            converted.png

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                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @juhakoo
                              last edited by

                              @juhakoo something is not good there.

                              So On MC you have a char of the HR right ?

                              Also … On MC if you export if from there does it have HR ?
                              Export it as FIT, GPX and report back.

                              Thanks

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

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                              • J Offline
                                juhakoo @Dimitrios Kanellopoulos
                                last edited by

                                @dimitrios-kanellopoulos I do not know what you mean by “So On MC you have a char of the HR right ?”. In MC I have just average heart rate and maximum heart rate, if that is what you mean.
                                I tried exporting move directly from MC and result is the same. No HR readings at all. Exported .fit and screen shot of converted file attached.
                                Move_2012_01_03_16_44_23_Climbing.fit
                                converted2.png

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                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @juhakoo
                                  last edited by

                                  @juhakoo Does the activity have a chart of the heartrate ?

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

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                                  • J Offline
                                    juhakoo @Dimitrios Kanellopoulos
                                    last edited by

                                    @dimitrios-kanellopoulos No chart. I attached a picture of that move in edit mode of MC.
                                    move2.png

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                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @juhakoo
                                      last edited by

                                      @juhakoo oh ok then. That is not exported because MC did not add HR to the summary. And that is a summary move unfortunately. Summary means: Max,Avg,Min data.
                                      In a way, although this is silly to say, this is not a bug but a design flow since day 1 of MC.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

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                                      • J Offline
                                        juhakoo @Dimitrios Kanellopoulos
                                        last edited by

                                        @dimitrios-kanellopoulos Ok. I am not sure if I am very fond of this feature. I guess it is just a matter of typing all 1k+ moves by hand to spreadsheet or just forget it and move on. Thank you all for your help.

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                                        • M Offline
                                          margusl @juhakoo
                                          last edited by

                                          @juhakoo said in Heart rate data is missing from Movescount export:

                                          Only thing I want to achieve is to download all my moves in machine readable format.

                                          I guess it is just a matter of typing all 1k+ moves by hand to spreadsheet

                                          Seems that this is what you are after - https://www.movescount.com/Move/MoveList
                                          4add2291-e91f-4d16-b0fb-9cebabf4b383-image.png
                                          Though not sure what’s going on with MinHR & MaxHR here…

                                          Somewhat related posts - https://forum.suunto.com/search?term=Movelist&in=titlesposts

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                                          • J Offline
                                            juhakoo @margusl
                                            last edited by

                                            @margusl Thank you very much for this hint! It seems to do most of the things I wanted.

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