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    Saving exercise....

    Scheduled Pinned Locked Moved Suunto 9
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    • sealion.hrS Offline
      sealion.hr Bronze Member @JorgeFD
      last edited by

      @jorgefd78 I have similar setup to yours i.e S9baro, Stryd snd Scosche Rhythm34 (HRM). I am not 100% sure but I think I hade a case where Feelings were ON and after workout I did not choose any emoji (simply pressed middle button to save) …and my watch stuck into endkess saving loop

      S9b titanium - latest FW
      Realme X2 - Android 11.0
      Suunto App latest beta
      Footpod: Stryd v4
      HR: Scosche Rhythm 24

      1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @JorgeFD
        last edited by A Former User

        @jorgefd78 It’s like coronavirus. Lays dormant for a week or two, and then – wham! – you find yourself intubated on the ICU bed coughing your lungs out 😷 Well, that was probably too graphic, but if it gets Suunto to look into the issue…

        I suppose the point I tried to make: I run for months with external sensors and never had issues. But with a firmware updates after mid last year, something changed. After a while, the issue kicks in. Especially when iffy BLE broadcast like WHOOP gets involved.

        JorgeFDJ 1 Reply Last reply Reply Quote 1
        • JorgeFDJ Offline
          JorgeFD @Guest
          last edited by

          @NickK 😄 totally correct! I read this post the other day and think to myself “wow! it’s strange. never happened to me” and yesterday when I realize that I was having the same error I though… “it’s not possible” 😄

          I

          1 Reply Last reply Reply Quote 0
          • MarynM Offline
            Maryn Silver Members
            last edited by Maryn

            Maybe in the end it will also appear in suunto developers and they will fix it 😛

            Suunto Vertical, Suunto Race, Edge 530, Vantage V, Suunto Wings, Polar H10&Verity Sense

            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Maryn
              last edited by

              @Maryn ahahaha

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

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              • CHRGBRC Offline
                CHRGBR
                last edited by

                Hi, same problem for me. It happened twice, after a custom activity, with Polar hr belt. Feeling was on and I indicated it. The second time, I wait for 2 or 3 hours but it didn’t help. I had to reboot and loose the activity.

                Did it happened to someone with a standard activity ? I can come back to basic activities while waiting for a fix…

                S9 baro
                SA iOs 13

                CHRGBRC 1 Reply Last reply Reply Quote 0
                • D Offline
                  dombo Bronze Member
                  last edited by

                  the same happened to me today with spartan WHR baro for the first time - I did several runs in this configuration without any problem. custom sport mode, h10 belt, feeling on and chosen. after choosing feeling it ends in saving… animation, buttons were vibrating. after half an hour I did 12s reset as I found that it will save my data, but the activity is lost. on top of it, suunto APP (testflight) was not able to push agps to watch, so I had to connect it to computer. I sent logs to suunto - log id: 405282518053323 @Dimitrios-Kanellopoulos I found on the forum you were asking for it…

                  J 1 Reply Last reply Reply Quote 0
                  • J Offline
                    JonasJkp @dombo
                    last edited by

                    @dombo I’ve got the same problem my spartan ultra keeps freezing and the workout is lost after a reset. NOT good in these days when most of the races are virtual especially in series where you loos everything if one race is lost…

                    Is there really no action on this???

                    I’m being forced to switch brand if this can’t be resolved soon in any way

                    Saketo NemoS 1 Reply Last reply Reply Quote 0
                    • Saketo NemoS Offline
                      Saketo Nemo Moderator @JonasJkp
                      last edited by

                      @JonasJkp
                      Do you have turn off feelings?

                      paataP J 2 Replies Last reply Reply Quote 0
                      • paataP Offline
                        paata Bronze Member @Saketo Nemo
                        last edited by

                        @Saketo-Nemo I think that feeling turning on isn’t so important. I have it always on and watch freeze sometimes (about once in two or three months).

                        1 Reply Last reply Reply Quote 0
                        • Saketo NemoS Offline
                          Saketo Nemo Moderator
                          last edited by

                          The only time that has happened to me is just when I inadvertently turned off the feelings.
                          What band are you using?
                          Have you already tried with a soft or hard reset?

                          1 Reply Last reply Reply Quote 0
                          • paataP Offline
                            paata Bronze Member
                            last edited by

                            I’m using Polar OH1. Soft reset was done after each freezing. Hard reset about two weeks ago so I will see if it will help.

                            1 Reply Last reply Reply Quote 0
                            • J Offline
                              JonasJkp @Saketo Nemo
                              last edited by

                              @Saketo-Nemo yes i Have.
                              Bit sometimes the watch seems to change settings such as pool leangth etc. it may also change feelings but I’m not sure.

                              However the response from Suunto is not too notch anymore.

                              1 Reply Last reply Reply Quote 0
                              • zadowZ Offline
                                zadow
                                last edited by

                                Dears, any update on this? I was reporting logs few times for this issue. Today it happens to me again. Unfortunately, today everything went wrong and my activity was lost.

                                Yes, I have feeling enabled
                                Yes, I entered feeling when activity finishes.
                                Yes, I did turn off belt (Wahoo TICKR FIT) before actually ending the activity (this is recommended way as I learnt previously)

                                When it happens previously, usually, watch restarted themselves after few minutes and activity was saved and I was happy. Today, watch were saving for more than 3 hours. I restarted them by myself and activity was lost.

                                Today it was just easy run, but if I would lost some of my races or key training, that would really hurt me… 😞

                                Watch - SSHWR Baro
                                Belt - Wahoo Tickr FIT

                                So, any (good?) news, please?

                                Thanks and have a good time!

                                P.S.
                                It’s a pity that this topic is discussed in about 4 or 5 threads, it’s hard to decide which is the right one then…mentioning this just to be on the safe side, because - yes, I did search the forum…

                                Suunto S9 Baro Titanium, Ironman l.e.
                                Suunto Smart Sensor
                                Wahoo Tickr FIT
                                Hammerhead Karoo 2

                                Swim Ride Run Rest Repeat

                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
                                • G Offline
                                  grantdoug @nseslija
                                  last edited by

                                  @nseslija There is some kind of bug regarding HRM straps. My bug was a different bug, but it seems related. When I use a Suunto HRM Movesense strap on my Suunto 9, and I manually turn off the watch HRM while recording an exercise, the activity will not sync to the Suunto app. It turns out that I have to leave the watch HRM set to ‘on’ and it will sync. The watch software automatically turns off the watch HRM if an external strap HRM is paired. So I am just guessing your error is in the same ‘family’ as the error I experienced - the watch software / app is not able to accommodate certain patterns in HRM data.
                                  \

                                  Dimitrios KanellopoulosD N 2 Replies Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @grantdoug
                                    last edited by

                                    @grantdoug what platform ? IOS / Android ?

                                    Can you tell me the steps to reproduce this one with the latest software ? Thanks.

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

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                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager @zadow
                                      last edited by

                                      @zadow I understand

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      1 Reply Last reply Reply Quote 1
                                      • N Offline
                                        nseslija Bronze Member @grantdoug
                                        last edited by

                                        @grantdoug Maybe, but after enabling feeling in all my custom sport modes I never experienced the issue…

                                        Ambit 2S
                                        Ambit 3 Peak
                                        Suunto 9 baro
                                        Suunto Vertical Ti Solar

                                        1 Reply Last reply Reply Quote 0
                                        • aroo7A Offline
                                          aroo7 Bronze Member
                                          last edited by

                                          In my case (Spartan Ultra), enabling feeling screen doesn’t solve the problem. I used to custom sport mode and H10. In the last month, I have had several such cases.

                                          paataP Mff73M 2 Replies Last reply Reply Quote 0
                                          • paataP Offline
                                            paata Bronze Member @aroo7
                                            last edited by

                                            @aroo7 It is never ending story and big lottery, if it will be saved correctly without stuck. However, leave it spin for very long time helps in most cases (SSU).

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