Suunto 9 Baro quick discharge problem
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@Jenya-Obolonskiy I think you should contact Suunto’s support.
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@isazi how I can contact support?
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@Jenya-Obolonskiy it’s on the website, or even through the Suunto App, in the “other” section of the “settings” tab.
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I had the same issue. Soft and hard resets didn’t work. I took it overseas for two months in the hopes that a software update was the issue, and that it would work itself out. When I got home, I sent it in and received a brand new watch. No issues. I know I am a little late to the party here, but I would send it in for “repairs” if you have yet. Hopefully it is resolved by now…
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I would definitely get in touch with support so you can a resolution.
I had the same issue with a previous S9 of mine, battery was draining really fast. I took it into the store I purchased it from, they sent it away to Suunto NZ to test and they came back saying that they had found a non-repairable issue. I was offered a refund or a straight swap, problem was all sorted within a week -
hey guys, does anyone solved the battery drainage without sending the watch back for support? I have my S9B the eats 4% at hour with no HR no SleepTrackin … no nothing! just time -.-‘’
Can I try something out aside from the soft/hard reset? -
@Vincenzo-Ucciero said in Suunto 9 Baro quick discharge problem:
hey guys, does anyone solved the battery drainage without sending the watch back for support? I have my S9B the eats 4% at hour with no HR no SleepTrackin … no nothing! just time -.-‘’
Can I try something out aside from the soft/hard reset?- Buy those cheap usb mAh recorders
- Reset Usb recorder to zero mAh
- Empty you watch battery until is black
- Charge using usb (see note 1)
- Record mAh once charge reaches 99%
- If your mAh is around 250, you have a good battery but a drain due to water or a bad board,send it to service
- If your mAh is way less than 250, you have a bad battery, send it to service
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… so maybe … contact support and ask them. Maybe it’s defective and you need to return it.
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Too early to draw any conclusion, but I noticed similar behaviour with my S9. Mine is 1.5 years old now and the last couple of weeks I noticed that watch drain battery faster than it did before.
When I bought the watch I could almost do 12-14 days on a single charge with notifications on and a couple of hours of activity recording.
Now I can barely reach 7-8 days on a single charge with the same settings.Due to a lot of factors and the fact that I didn’t record the draining process, I can’t conclude that it is a bad battery or the use of the watch changed over the last year.
I let it run out of battery now until it switches off and will then do a full recharge. I will monitor the battery use more closely to hope that I can make any conslusions.
I will keep you informed…
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@surfboomerang one more reason is FW has changed since you bought the watches.
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@surfboomerang I see, you moved from an extra long duration to a ‘normal’ duration… mine is 1 week old and it lasts 1,5 day(s)… makes me loose my senses
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@Vincenzo-Ucciero if your S9 lasts only a day, and you are not doing 15 hours of GPS tracking a day, please contact support because your watch must be faulty.
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4 Days with 6h of activities (Performance mode).
My watch was brought in November 2018.
At the beggining with sleep tracking, Daily HR 24/7, Notification and backlight (30-40%) it used to leasts almost 7 days.
After one year, I’ve observed that the battery is drainer faster, with the same settings. Maximum 5 days. -
@Atlen True. Also Suunto app has changed over time. I don’t know if it communicates more with the watch or syncs different.
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But official from Suunto there is an answer regarding the battery drain after the last updates?
I don’t know, would be better to know that yes, the battery drain faster or no (then is a watch problem)? They know and are working to improve this? Does it know somebody?Thanks
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@Chindris-Bogdan we all found out that the new Firstbeat metrics computed on the watch (e.g. stress and hrv) consume more battery than before.
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@Chindris-Bogdan said in Suunto 9 Baro quick discharge problem:
But official from Suunto there is an answer regarding the battery drain after the last updates?
I don’t know, would be better to know that yes, the battery drain faster or no (then is a watch problem)? They know and are working to improve this? Does it know somebody?Thanks
Did you measure how much energy does it take to charge battery from 0% to 100%?
I charged my watch to 95% this morning at 7am, I had a 150minute activity at performance gps, heart belt and power pod on, no power saving, hr monitoring on, autolap on, it is now 7pm and my charge is 74% and I consider this normal.
I Have watch since August 2018 and I need approximately 20% per day no activity. Activity requires additional 4-5% per hour of activity at performance gps, hr belt and power pod. I have dnd enabled from 22h to 6am and sleep tracking from 2pm all the way to 9am. My battery has lost about 5% of capacity since it was new. My backlight is set at 30%. I run SA only to sync activity and gps dats, no background syncing. No alarms, no standby backlight, button sound off all vibration on.
I remember having to charge once a week without activity but after FB features last fall, those memories have quickly faded.
If you think there is a problem you should try to narrow it down to the battery or device side.
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Yes, I’ve measured for 3-4 times from 100-0, and I can say that the battery drain is similar with yours.
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@surfboomerang said in Suunto 9 Baro quick discharge problem:
Too early to draw any conclusion, but I noticed similar behaviour with my S9. Mine is 1.5 years old now and the last couple of weeks I noticed that watch drain battery faster than it did before.
When I bought the watch I could almost do 12-14 days on a single charge with notifications on and a couple of hours of activity recording.
Now I can barely reach 7-8 days on a single charge with the same settings.Due to a lot of factors and the fact that I didn’t record the draining process, I can’t conclude that it is a bad battery or the use of the watch changed over the last year.
I let it run out of battery now until it switches off and will then do a full recharge. I will monitor the battery use more closely to hope that I can make any conslusions.
I will keep you informed…
The test starts from today. I let my watch run all the way to 0% (charging icon) and recharged it to 100% at 15:00 today.
I will keep track of the battery drain every 24 hours and before and after activities. I will post the results once the watch is empty again. (hopefully more then 12 days from now ) -
@surfboomerang good luck!