iOS Pairing issue
-
Hi, I updated Spartan to 2.8.32 recently, then it can not pair with my iPhone any more (previous Spartan version works for years with both Android and iOS):
iOS version 13.5.1
Spartan version 2.8.32
I tried Suunto app in both Apple Store US version and China specific version, neither of them is working.
Spartan could be recognized in iOS Suunto app, but the watch never pops up Pairing code, and iOS app also showed the failure message. I did everything the offcial guideline tells us, including factory reset my Spartan, but it still can’t pair with iPhone.
Then I tried to pair with my Xperia 1 with Android 10, it’s pairing and working well. So I’m stuck here, anyone has any suggestion how to repair the pairing with iOS? -
@kevinkoo in the iPhone Bluetooth settings, try use the ‘Forget this device’ option to completely decouple the connection. Also on the watch, delete the MobileApp connection in paired devices, then start it over again
