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    Spartan Sport WHR not syncing to MC

    Scheduled Pinned Locked Moved Spartan
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    • R Offline
      RiphRaph Bronze Member @Mff73
      last edited by

      @Mff73 How long has this been going on for you? I take it you haven’t found a fix?

      Where exactly is the activity stored in Android, BTW, and is it possible to retrieve and upload it manually? To Strava if not to Movescount?

      Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

      Mff73M 1 Reply Last reply Reply Quote 0
      • Mff73M Offline
        Mff73 @RiphRaph
        last edited by

        @RiphRaph
        Discovered with yesterday’s run, but finally, I found that my latest one was not there neither.
        So it is about one week.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

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        • Андрей АпостолюкА Offline
          Андрей Апостолюк
          last edited by

          Same issue for me. Not syncing activities to movescount today. Restart watches. unpair and pair. no luck.

          R 1 Reply Last reply Reply Quote 0
          • R Offline
            RiphRaph Bronze Member @Андрей Апостолюк
            last edited by

            @Андрей-Апостолюк Hmm, could the issue be on the website then, since several of us seem to be affected?

            Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

            1 Reply Last reply Reply Quote 0
            • zhang965Z Offline
              zhang965
              last edited by

              they might just cut off MC to rush you to SA

              Winners Wear Winners

              R 1 Reply Last reply Reply Quote 0
              • R Offline
                RiphRaph Bronze Member @zhang965
                last edited by

                @zhang965 I have to admit the thought had occurred, but I thought I was just being paranoid! 😁

                Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

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                • J Offline
                  JuanPh Bronze Member
                  last edited by

                  Same problem for me with my activities of yesterday : activities not in Movescount after sync whereas sync seems to be done without trouble.

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                  • sartoricS Offline
                    sartoric Moderator
                    last edited by

                    I had no problem with my yesterday activities

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 14 - One UI 6.1
                    Suunto App Android 5.2.5 beta
                    Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                    • Mff73M Offline
                      Mff73
                      last edited by

                      In MCapp Now
                      Screenshot_20190831-172957_Movescount.png

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 0
                      • J Offline
                        JuanPh Bronze Member
                        last edited by

                        Same message, but my moves are now sync

                        R 1 Reply Last reply Reply Quote 0
                        • R Offline
                          RiphRaph Bronze Member @JuanPh
                          last edited by

                          @JuanPh same message here too. My two dummy moves were synced but my run wasn’t. Wonder if it’ll show up later?

                          Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

                          J 1 Reply Last reply Reply Quote 0
                          • J Offline
                            JuanPh Bronze Member @RiphRaph
                            last edited by

                            @RiphRaph any change ? According to Suunto message, nothing is lost, everything will go fine just wait. My moves were also just small moves, perhaps need more time for bigger moves ?

                            R 1 Reply Last reply Reply Quote 0
                            • R Offline
                              RiphRaph Bronze Member @JuanPh
                              last edited by

                              @JuanPh No, still no sign of my run.

                              Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

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                              • Андрей АпостолюкА Offline
                                Андрей Апостолюк
                                last edited by

                                Today run was synced. Old run not.

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                                • Kristina ToolK Offline
                                  Kristina Tool
                                  last edited by

                                  I am having same problem, yesterday’s and today’s activities syncing fine to strava from SA but not to MC. I recently deleted the MC app from my iphone, leaving only SA but still not luck. Also exported the FIT file but see that MC does not allow those for uploads, (or maybe it does and I just don’t know how?) seems to be a lot of issues with this and not sure why Suunto is creating all of these problems with a new app.

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                                  • R Offline
                                    RiphRaph Bronze Member
                                    last edited by

                                    They told me on Twitter to wait 24 hours because all activites would sync. It’s now been well over 48 hours, the watch has synced at least a dozen times in the interim and a short bodyweight strength activity I did last night was uploaded normally… but still no sign of Saturday morning’s 11k run.

                                    Is there any way to retrieve fit files manually from the watch via some sort of utility that can read the watch as mass storage?

                                    Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

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                                    • C Offline
                                      Claymore @RiphRaph
                                      last edited by

                                      @RiphRaph I’m still waiting too. I’m guessing they’re gone. I don’t know how the Suunto watches handle it, but on the TomToms, if you synced activities, it removed the activity and left behind just a stub with summary info.

                                      R 1 Reply Last reply Reply Quote 0
                                      • R Offline
                                        RiphRaph Bronze Member @Claymore
                                        last edited by

                                        @Claymore Yesterday they said on Twitter that they were “checking on data that needs to be loaded” and to please give them time to do this. So perhaps the moves will show up within the next few days? Weeks?

                                        Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

                                        R 1 Reply Last reply Reply Quote 1
                                        • R Offline
                                          RiphRaph Bronze Member @RiphRaph
                                          last edited by

                                          @RiphRaph @Claymore Well, it took almost two weeks, but when I checked Movescount today the run had finally uploaded. All’s well that ends well. ☺

                                          Formerly Spartan Sport WHR, happy Coros Vertix user since Sept. 2020

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