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    Serious pool swimming issue

    Scheduled Pinned Locked Moved Suunto Race 2
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    • P Offline
      primalivet
      last edited by

      0972a447-b161-461c-9a6a-4b5801ba0441-image.jpeg

      054e0511-7082-4332-b6ff-b9b38a3b1bc3-image.jpeg

      Got similar problem, swimming activity with pool length set to 15m, the pool is actually 10 meters but there is no option below 15m. So I did 100 reps, 1000 meters, in watch 1500m. I’ve done this multiple times but yesterday the watch saved the session as ”butterfly swim” with 990m which might me gps correct. But only 1 interval and the time is correct in Suunto app. But upon uploading to Strava I saw the crazy hours as in the screenshots.

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      • isaziI Offline
        isazi Moderator
        last edited by

        I am reporting this.

        Watch: Suunto Vertical 2 Titanium Black

        Blog: isazi's home

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        • I Offline
          iscottjames @primalivet
          last edited by

          @primalivet said:

          0972a447-b161-461c-9a6a-4b5801ba0441-image.jpeg

          054e0511-7082-4332-b6ff-b9b38a3b1bc3-image.jpeg

          Got similar problem, swimming activity with pool length set to 15m, the pool is actually 10 meters but there is no option below 15m. So I did 100 reps, 1000 meters, in watch 1500m. I’ve done this multiple times but yesterday the watch saved the session as ”butterfly swim” with 990m which might me gps correct. But only 1 interval and the time is correct in Suunto app. But upon uploading to Strava I saw the crazy hours as in the screenshots.

          I’ve had workout sync glitches like this before, and it sounds more like a recording/sync bug than an actual pool-tracking issue. The watch clearly recorded the session correctly at first, but something went wrong when saving or syncing the intervals, which then messed up the distance and pace data in Suunto and Strava. Have you tried syncing it again after restarting the watch and app?

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          • isaziI Offline
            isazi Moderator
            last edited by

            If anyone sent logs after the activity, send me a DM with the email associated with your account.

            Watch: Suunto Vertical 2 Titanium Black

            Blog: isazi's home

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            • P Offline
              primalivet @isazi
              last edited by

              @isazi don’t know if telemetry is enabled like that or can I retrieve logs from recent activities in some way?

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              • isaziI Offline
                isazi Moderator @primalivet
                last edited by

                @primalivet so far I got logs from another user. Logs are sent via the App.

                Watch: Suunto Vertical 2 Titanium Black

                Blog: isazi's home

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                • M Online
                  MarTej_cz @iscottjames
                  last edited by

                  @iscottjames ahoj, data které máš dávají smysl.
                  Protože nastavit 15m a plavat 10m je rozdíl dojde tam k otočení. Příklad: Nastavím hodinky na 100m bazén Plavu směrem na sever v polovině otočím a plavu směrem na jih. Když se otočím na 50m započítá mi 100m.
                  Plavání v bazénu bez GPS funguje podle mě podle kompasu a gyroskopů

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                  • S Offline
                    scotta @isazi
                    last edited by

                    @isazi same issue here, as described in previous posts. I can send a lig if that is helpful. Lmk.

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                    • isaziI Offline
                      isazi Moderator @scotta
                      last edited by

                      @scotta yes please send it to me.

                      Watch: Suunto Vertical 2 Titanium Black

                      Blog: isazi's home

                      Danny polegD 1 Reply Last reply Reply Quote 0
                      • Danny polegD Online
                        Danny poleg Silver Members @isazi
                        last edited by

                        @isazi
                        I am a support person at Suunto Israel
                        I received three inquiries today regarding Android and iPhone
                        I would appreciate an update and what I can do to help

                        isaziI 1 Reply Last reply Reply Quote 0
                        • isaziI Offline
                          isazi Moderator @Danny poleg
                          last edited by

                          @Danny-poleg so far I am collecting logs and reports, and added a link to this thread in the forum, in an overall ticket for this issue with swimming

                          Watch: Suunto Vertical 2 Titanium Black

                          Blog: isazi's home

                          pavel.samokhaP 1 Reply Last reply Reply Quote 1
                          • pavel.samokhaP Offline
                            pavel.samokha @isazi
                            last edited by

                            @isazi share it with me

                            Opinions expressed are solely my own and do not express the views or opinions of my employer

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