Suunto Vertical all black 2024: stuck in boot loop / continuous restart every 12 sec – Need help!
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Hi everyone,
I’m reaching out to the community because my Suunto Vertical all black (purchased in April 2024) has completely stopped working and I’m hoping someone here might have some advice or experience with this.
The Problem:
The watch is currently stuck in a permanent restart loop:Off the charger: The watch vibrates continuously every 12 seconds until the battery drains completely.
On the charger: The screen backlight sporadically flashes on and off. The watch fails to boot up into the system at all.
It seems like an internal button signal or hardware glitch is triggering a constant soft-reset loop. I can no longer turn the watch on normally or access any menus.
Current Situation:
I’ve already contacted Suunto Support. Since the watch is just past its warranty period, they only offered a 30% discount on a new purchase. For a premium outdoor watch that is barely over two years old, offering a 30% voucher instead of a proper repair or fair replacement solution is simply not acceptable to me. I’m so frustrated right now. I am supper interested in an balanced solution but not suunto.Has anyone encountered a similar issue with their Vertical? Is there any way to break this reboot loop on my own, or any other troubleshooting steps I could try?
Thanks in advance for your help!
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