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    Suunto Ocean update 2.51.28

    Scheduled Pinned Locked Moved Suunto Ocean
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    • S Offline
      S7ewie @prakalejas
      last edited by

      @prakalejas said in Suunto Ocean update 2.51.28:

      logbook shrunkened, lost dives and activities over ~1 month old.

      Just noticed this too! Hoping it is a bug as that’s not good imo.

      1 Reply Last reply Reply Quote 0
      • G Offline
        GS-111 @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos - Is there an updated Suunto Ocean User Guide for the May 2026 software release?

        marbjoM 1 Reply Last reply Reply Quote 1
        • marbjoM Offline
          marbjo @GS-111
          last edited by

          @GS-111 I would also like to see the updated user guide. What does e.g. dynamic depth graph mean?

          Suunto Ocean (2024)
          Suunto D4f (2018)
          Suunto t3d (2011)

          1 Reply Last reply Reply Quote 0
          • V Offline
            valentoni
            last edited by

            Hi!

            I’ve been having a problem since the firmware update.

            It updated automatically on its own last week. On Saturday, I went diving, and as I started my first dive, the watch restarted on its own!

            After that, a message appeared saying something like “algorithm calculation error” along with a red warning icon—it wasn’t a lockout warning.

            I used it on the next dive with the same warning. In the afternoon, I restarted it from the menu, and on Sunday while diving, the red error warning popped up again. The icon looked like this:

            55d7204b-08ec-4d06-8347-80ebfd0905be-image.png

            It kept giving me readings throughout the dive (deco time, etc.). I think the Tank POD’s battery is low, because the pressure would appear and disappear, and I also noticed that the altitude wasn’t correct—on land, it told me I was at -X meters.

            What could have been the problem, and what can I do? Has anything like this ever happened to you?

            Thanks!

            SquirrelS 1 Reply Last reply Reply Quote 0
            • SquirrelS Offline
              Squirrel Silver Members @valentoni
              last edited by

              @valentoni said in Suunto Ocean update 2.51.28:

              and what can I do?

              After the dive and crash, sync the watch and send the logs from the app as soon as possible.

              https://forum.suunto.com/topic/15153/crash-reports-collection-q1-2026
              (Different watches, but the same applies)

              Race S

              V 1 Reply Last reply Reply Quote 0
              • V Offline
                valentoni @Squirrel
                last edited by valentoni

                @Squirrel said in Suunto Ocean update 2.51.28:

                @valentoni said in Suunto Ocean update 2.51.28:

                and what can I do?

                After the dive and crash, sync the watch and send the logs from the app as soon as possible.

                https://forum.suunto.com/topic/15153/crash-reports-collection-q1-2026
                (Different watches, but the same applies)

                Once I’ve sent the logs, do I need to contact Dimitrios Kanellopoulos?

                Thanks!

                SquirrelS 1 Reply Last reply Reply Quote 0
                • SquirrelS Offline
                  Squirrel Silver Members @valentoni
                  last edited by

                  @valentoni said in Suunto Ocean update 2.51.28:

                  Once I’ve sent the logs, do I need to contact Dimitrios Kanellopoulos?

                  Yes, as per linked post

                  After that send me a private message with your email or account name used for the Suunto app. Do not share your email here in the forums as a post please. Use the chat function under my profile.

                  https://forum.suunto.com/user/dimitrios-kanellopoulos

                  ⋮Blue circle menu on the right

                  Race S

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                  • I Offline
                    Infinity
                    last edited by

                    Hi, after the latest update The climb guidance doesn’t work anymore during navigation. Does anyone have or observed the same issue?

                    L 1 Reply Last reply Reply Quote 0
                    • L Offline
                      ltsss @Infinity
                      last edited by

                      @Infinity said:

                      Hi, after the latest update The climb guidance doesn’t work anymore during navigation. Does anyone have or observed the same issue?

                      Yes I have the same issue.

                      T 1 Reply Last reply Reply Quote 0
                      • T Offline
                        Tanais @ltsss
                        last edited by

                        @ltsss
                        Same here 😞

                        L 1 Reply Last reply Reply Quote 0
                        • L Offline
                          ltsss @Tanais
                          last edited by

                          Having tested more with a heart rate strap from another brand, I think the problem is that the update changed how accessories connect to the watch, and now they don’t reconnect after they lost connection. Before they would reconnect. This is quite a significant bug/issue that one would hope for a patch to solve.

                          The Suunto straps seems to have a tendency to have random interruptions and then it doesn’t reconnect. With the other brand, I’ve only had this issue when leaving the watch on my bike and going out of range and then it’s doesn’t reconnect.

                          1 Reply Last reply Reply Quote 0

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