Several navigation issues (feedback)

runyx17

Just a note:
If I create a route in the Suunto app or the Suunto Route Planner, the turns are announced correctly, about 20 meters before the turn. If I create a route in Mapy .com, the turns are announced with a delay, usually exactly at the point of the turn. I dont have Komoot.

dreamer_

Explanation of one of the “Out of the route” . It seems an issue generated by Komoot:

Track inside Komoot:

Track inside Garmin Connect:

I have never finished that route where Komoot is saying, I allways finish at the top (as you can see in Garmin Connect’s track).

It does also explain the last bad climb guidance notification. The watch triggered a downhill pop-up, but I was going up (the track was not finished yet).
It means the Komoot workaround does not only affect to the turn-by-turn notifications, but ALSO to Climb Guidance.

Needless to say that, despite I had tested this track in Coros and Amazfit, I have re-uploaded the same track to Coros and Amazfit to be sure. This issue is only in Kommot.

Coros:

Amazfit:

Another thing:

The shot with the track I uploaded yesterday here:

https://forum.suunto.com/topic/15071/several-navigation-issues-feedback/39

In the first fork (of those 2), I noticed I have reversed Climb Guidance notifications (uphill when it should be downhill and downhill when it should be uphill). Those 2 small forks, are basically 2 slopes with a final U-turn. I understand it is very likely this issue is (again) caused by Komoot, since it’s Komoot who is creating all the logic that Suunto uses for the turn-by-turn directions and Climb Guidance.

What I don’t understand how is it possible I’m finding these kind of issues.

If Komoot is not accurate, will Suunto have the Komoot approach forever?

dreamer_

@runyx17 said in Several navigation issues (feedback):

Just a note:
If I create a route in the Suunto app or the Suunto Route Planner, the turns are announced correctly, about 20 meters before the turn. If I create a route in Mapy .com, the turns are announced with a delay, usually exactly at the point of the turn. I dont have Komoot.

Guys. This is important. So Mapy seems to have the same issue as Komoot.

And, one VERY interesting thing:

If I upload my track in Suunto Route Planner, the end is also ok. Look:

But in Suunto Route Planner, can I upload a GPX (provided by a race organization) and have turn-by-turn directions?

Because it seems we can have a fix here for several issues related to TBT and even Climb Guidance. And it’s also very likely that autoreverse can be (just a bit) more reactive once the offset is solved.

dreamer_

Route Planner does not have the turn-by-turn.
I tried saving that route in Route Planner and then uploaded into Komoot, and the same issues persist in Komoot.

dreamer_

I created a support case in Komoot with the GPX and a photo that shows the offset. I should not (this is not my job) but it’s also I can do with my track. I’ll keep this thread updated with their info (if there’s any). I also sent comments in the Suunto App.
I made some manual fixes but I’m not sure that an edit of the passing points will make any effect. I also fixed the end at that mountain in Komoot but this is not good at all . I should not edit anything downloaded (in this case I know the track, but that will not happen in a track of a place I have never been).
So I’ll test this edited track. I understand I have (at least) fixed the end at the top of the mountain (and the out of the route and the bad climb guidance notifications will not be triggered in that point), but the rest is really a mistery.
Perhaps Route Planner is the solution. If you can make the imported GPX tracks have turn-by-turn, that’d be really fantastic.

dreamer_

Today I did another test with a different round-trip track.

Editing those points of the track in Komoot does not seem to make any effect. The offset is always there.
After a while, I went out of the route like 1km and then I returned to the route again and started running back in the route. The autoreverse did not work until a very long time. I started receiving notifications but after skipping many indications.

Another little thing:

The text when out of the route is extremely small and completely unreadable.

This needs a little fix (that icon is just an invented one as an example, and colors and everything should be according to the layout)

dreamer_

After 10 days, I have the answer provided by Komoot

Hello there,
 
Thanks for your message.
 
What you’re seeing is related to how komoot processes imported GPX files, and I’m happy to explain what’s happening and what you can try.
 
When you import a GPX file as a planned route, komoot doesn’t display the track exactly as it is. Instead, it processes it through its routing system. During this step, you’re usually given two options:
 
Stick to original route: keeps the track as it is, though some sections may appear as straight (off-grid) lines if they don’t match known paths. Navigation can be less precise in those parts. Match route to known ways: adjusts the route to follow mapped paths, which can slightly change the original track but often improves navigation guidance.
 
For round trips where the route overlaps itself (for example, going out and back along the same path), this processing can sometimes lead to unexpected results. You might see gaps, shifted endpoints, or the route not finishing exactly where it should. This can also lead to “off route” notifications on your watch.
 
Regarding turn-by-turn instructions, komoot provides guidance slightly before the actual turn to allow time to react. On connected devices like Suunto watches, this can feel more noticeable due to how the data is transferred, so a small offset is expected. Larger differences are often linked to how the route was interpreted during import.
 
Here are a few things you can try:
Re-import the GPX file on the komoot website and choose Stick to original route, then review the route carefully before saving
If the route is quite long and you’re using Premium, try importing it as a multi-day Tour with the same option
After saving, open the route in the planner and check that the endpoint and path look correct before syncing it to your device
 
If the route still doesn’t appear correctly after this, it falls into a known area where GPX imports can behave differently than expected. At the moment, there isn’t a way to fully prevent komoot from processing the file through its routing system.
 
If you have any other questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!
 
Have a great day!
komoot Support Team

They basically confirm:

GAPs and missing parts which can lead to “out of the route” notifications (and wrong Climb Guidance ones).
Delays with turn-by-turn indications

So those both navigation issues Suunto watches have, are basically caused by Komoot, as I was pretty sure. I’ll continue with the support explaining other things like several turns in quick succession (and considering the delays), but this is a dead end.

dreamer_

I can’t try until Sunday but I wanted to share if anybody wants to try, since I have an interesting answer from Komoot’s

Thanks for sending the GPX file.
 
I took a look and found a workaround that should help you save the full route:
Click New > Import a GPS Route
Drag and drop the GPX file
Instead of selecting Import to Plan a Route, select Import as Activity
Tap Import Activity

 

This saves the file as a completed Activity on your account. On the map, the route should connect all the way to the end.
 
After that:
Click the three-dot icon on the right
Select Make a Copy
Click Save

 

The copied route will be on the Saved Routes. It should then show the full route from the completed Activity, rather than being cut short like it was when imported directly as a planned route.
 
You may, of course, delete the Completed Activity after.
 
Let us know how it works for you.
 
All the best,
komoot Support Team

So this solves the pre/post processing issues (perhaps) for the GAPs, and perhaps the offset thing. I’d like to test it now, but I’m out this weekend, lol.

dreamer_

said in Several navigation issues (feedback):

I can’t try until Sunday but I wanted to share if anybody wants to try, since I have an interesting answer from Komoot’s

Thanks for sending the GPX file.
 
I took a look and found a workaround that should help you save the full route:
Click New > Import a GPS Route
Drag and drop the GPX file
Instead of selecting Import to Plan a Route, select Import as Activity
Tap Import Activity

 

This saves the file as a completed Activity on your account. On the map, the route should connect all the way to the end.
 
After that:
Click the three-dot icon on the right
Select Make a Copy
Click Save

 

The copied route will be on the Saved Routes. It should then show the full route from the completed Activity, rather than being cut short like it was when imported directly as a planned route.
 
You may, of course, delete the Completed Activity after.
 
Let us know how it works for you.
 
All the best,
komoot Support Team

So this solves the pre/post processing issues (perhaps) for the GAPs, and perhaps the offset thing. I’d like to test it now, but I’m out this weekend, lol.

I tried this. I noticied an slightly improvement and the track is 20 meters more using this workaround. But the offset and the false “out of the route” issues persist. In fact, I’m getting wrong Climb notifications in this round-trip scenario (things like downhill notifications when you are going up and uphill notifications when you are going down). Autoreverse does also need a serious work.

dreamer_

Latest Komoot answer.

Thanks again for taking the time to test the workaround and share such detailed feedback throughout this investigation.
 
It’s helpful to know that importing the GPX as an Activity first and then copying it to Saved Routes improved the route ending behavior, even though the small offset and the turn-by-turn and climb notification issues are still present on your Suunto Vertical 2.
 
After reviewing all the information you provided, including the original GPX behavior across different platforms, it’s clear that komoot is interpreting this specific route differently during processing. Your detailed comparisons have been especially valuable in narrowing this down.
 
At the moment, komoot still needs to process imported GPX tracks through its routing system, so there isn’t yet a setting that completely preserves the original track geometry in all edge cases. 
 
We're constantly developing and working on improving komoot, and rest assured, we're actively listening to the community to incorporate your ideas into our work whenever possible. Since komoot is used for various sports and purposes, we receive a wide range of requests. We collect, categorize, and evaluate all input to understand what will help the most users.
 
I've shared your insights internally for review. You can stay up to date with the latest features and improvements on our What's New and Product Updates pages.
 
Please note that we release weekly updates for the komoot app and website. Ensure your app is updated to take advantage of these improvements.
 
Thanks again for your patience, persistence, and the high level of detail you shared during testing.
 
Have a lovely day,

That basically means, end of support using the words an user wants to hear. Komoot’s support admits the issues but just that. Nothing further. This seems a dead-end in any case.