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    Live location S+ app

    Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
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    • L Online
      larrybbaker @Nikolai Simonov
      last edited by

      @Nikolai-Simonov I tried again today on my run and could not successfully enable live tracking.

      iOS (latest beta)
      Race 2 with latest firmware
      Suunto App latest version
      Live.t app - latest version

      Have tried uninstalling and reinstalling app on phone and the Suunto + app. Toggled off and on in watch. Live.t app just constantly shows searching for watch but never shows connected. If I toggle the watch app off/on it will sometimes say connected but the live.t app never does.

      Let me know what else I can do to assist with troubleshooting.

      I thought maybe it was my custom sport mode but same issue with a standard one. I also switch between 2 watches - could that be an issue? Race 2 and Vertical 1. I have not tried the Vertical this week but probably can tomorrow or this weekend.

      Vertical Ti Solar
      Race 2
      iPhone 17 Pro

      Nikolai SimonovN 2 Replies Last reply Reply Quote 0
      • Nikolai SimonovN Offline
        Nikolai Simonov @larrybbaker
        last edited by

        @larrybbaker yes, sadly it’s a known issue, could you please, downgrade app to previous version. @egika said 1.0.16 (85) works, or even download appstore version instead testflight.

        also you could try disabling sensor forwarding if you’ve enabled it, i suspect it could break the connection. but not sure yet.

        Unfortunately I’m able to publish a fix not earlier than monday.

        Suunto Race 2 Ti
        Suunto Race
        Suunto 9 Baro

        Suunto Aqua
        Suunto Wings

        1 Reply Last reply Reply Quote 1
        • Nikolai SimonovN Offline
          Nikolai Simonov @larrybbaker
          last edited by

          @larrybbaker @egika @tuxbuster

          I’ve prepared a blind fix. unable to test it all, but, if you have time let me know if it works now.

          to test this build you need to enter to another tester group - https://testflight.apple.com/join/ZGZeRASB

          there’s also updated android build to verify if everything still works
          https://artifact.fra1.cdn.digitaloceanspaces.com/live-t/apk/btle/live-t.apk

          Suunto Race 2 Ti
          Suunto Race
          Suunto 9 Baro

          Suunto Aqua
          Suunto Wings

          EgikaE 1 Reply Last reply Reply Quote 2
          • TieutieuT Offline
            Tieutieu Platinum Member
            last edited by

            Was trying last version : when live app is open on my iPhone I have a small vibration every sec. It disappears if app is in background. But entering the app and vibration is back. Any idea ?

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
            S9pp titanium sand
            Suunto Wing & Spark
            S9B titanium Ambassador edition, A3P, X6

            Nikolai SimonovN 1 Reply Last reply Reply Quote 0
            • EgikaE Offline
              Egika Platinum Member @Nikolai Simonov
              last edited by

              @Nikolai-Simonov said in Live location S+ app:

              @larrybbaker @egika @tuxbuster

              I’ve prepared a blind fix. unable to test it all, but, if you have time let me know if it works now.

              to test this build you need to enter to another tester group - https://testflight.apple.com/join/ZGZeRASB

              there’s also updated android build to verify if everything still works
              https://artifact.fra1.cdn.digitaloceanspaces.com/live-t/apk/btle/live-t.apk

              The Testflight link is leading me to (84).
              Which works well and as designed for me.
              Thx!

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

              1 Reply Last reply Reply Quote 0
              • Nikolai SimonovN Offline
                Nikolai Simonov @Tieutieu
                last edited by

                @Tieutieu said in Live location S+ app:

                Was trying last version : when live app is open on my iPhone I have a small vibration every sec. It disappears if app is in background. But entering the app and vibration is back. Any idea ?

                yep, I guess, it could be, unsynced ui and btle state. the ui can produce small haptic feedback during scanning for watch. is watch able to connect in the latest version? I’ll fix it in a few days when come back to iPhone to check.

                @egika

                The Testflight link is leading me to (84).

                i kept only latest (90) build in this group https://testflight.apple.com/join/ZGZeRASB

                could you recheck

                Suunto Race 2 Ti
                Suunto Race
                Suunto 9 Baro

                Suunto Aqua
                Suunto Wings

                EgikaE 1 Reply Last reply Reply Quote 1
                • L Online
                  larrybbaker
                  last edited by

                  Used stable version this morning with no issues. Just updated to (90) and will test on tomorrow morning run.

                  Vertical Ti Solar
                  Race 2
                  iPhone 17 Pro

                  1 Reply Last reply Reply Quote 0
                  • EgikaE Offline
                    Egika Platinum Member @Nikolai Simonov
                    last edited by Egika

                    @Nikolai-Simonov installed (90).

                    Does not do anything when trying to connect. Just small haptic events on the phone (1Hz).
                    No connection to watch possible. Does not even show “searching” or similar at all.

                    IMG_4523.png

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

                    L 1 Reply Last reply Reply Quote 0
                    • safariS Offline
                      safari
                      last edited by

                      The app won’t open after the latest beta update. I’ve submitted a crash report.
                      video

                      history:
                      Suunto Vertical 2 titanium Black (new:) )
                      suunto vertical solar titanium
                      suunto 9 baro
                      suunto ambit 3
                      suunto ambit 2
                      Suunto Smart Heart Rate Belt

                      suunto App: apple iphone 14

                      1 Reply Last reply Reply Quote 0
                      • L Online
                        larrybbaker @Egika
                        last edited by

                        @Egika same here this morning. No connection 😔

                        Vertical Ti Solar
                        Race 2
                        iPhone 17 Pro

                        1 Reply Last reply Reply Quote 0
                        • L Online
                          larrybbaker
                          last edited by

                          Currently went back to 1.0.16.(82) and working well.

                          Vertical Ti Solar
                          Race 2
                          iPhone 17 Pro

                          1 Reply Last reply Reply Quote 0
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