Fixes requests: Small annoyances are SO bad

Dima Pursanov

I’ve migrated to Suunto not long ago and was expected it to be attentive to details with such beautiful designs… But during this time continue to discover small things that just ruin the experience. Today’s experience: I had alarm at 8:00 and my sleep schedule also ends at 8:00. Sleep schedule has automatic disable of DND. So: do you expect that it will also disable your alarm ? Hm, I was not expecting that too: the alarm started and stopped in several milliseconds 🥲. This is so bad… Alarm clock should have highest priorities over other actions, even if you have battery saver. Hope someone from Suunto will read this, or this is known issue that will be fixed, because such small things are super important to be correct.

So for now what I find as simple everyday cons:

Not able to set alarm clock per any weekday weekly. For example: every Monday and Wednesday at 7AM, Tuesday-Thursday-Friday - 8:00, Saturday - 8:30.
The issue I’ve described above: alarm is super critical function if the device has it: if I set it - probably I rely on it. If device is unreliable - I’m afraid to use it daily. Alarm should work even if battery saver is ON, even if there are other conditions: just high priority!
Automatic DND should be disabled after I woke up: It’s not logical now, as auto DND is setup to follow sleep, but in reality it follows sleep schedule! So if I set sleep schedule from 23:00 - 8:00, but wake up at 7:30 - for 30 minutes watch is almost unusable (almost all actions are silenced or turned off during DND). I mean watch already knows and it’s quite good at it, that I’m awake, but no: DND because you’ve schedule 🥲
Workout plans are joke: I can set the interval training and… it’s second to nothing: the watch does not really help during the intervals, just showing them as laps, that’s it. For example I’ve intervals with specific HR Zones and what can the runner expect? Yes: the watch should vibrate when you are out of your Zone (by the way this is soo good on Coros: they have different types of vibrations for various positions in zones!). So for now actually missed opportunity for the workouts to work much better. I’ve to watch at the watch all the time to keep up with my training plan. Also I’ve to remember the plan, because interval training does not actually show any details about the planned parameters (zone/rate/pace for example).
I know that this is watch with touch screen, but why isn’t there an option to turn it on and enable only for maps for example? I’d like to do that in some cases: same alarm - you can accidently discard it by touching screen. Other brands (Coros/Garmin) have this ability, so why not.

Sure there are pros:
Good design, very good GPS, app is pleasant to use.

So, if someone from Suunto is reading this - can you try to address such small but super annoying things?

soisan

@Dima-Pursanov at least with Vertical 1, cons 2 and 4 are non existent, the things you are asking for are already there… Number 1 is also coming in a couple of days.

Dima Pursanov

@soisan Are you sure that for example 4 is there? What I mean is custom created intervals in workout, which you select as ‘guide’. Vibrations are working only as step changes there, not as ‘out of set parameter range’ notifications. Tested on Race S with latest firmware.
Same with 2: experienced this myself and was very frustrated by that fact

Lorenzo Pintore

@Dima-Pursanov on my race S with latest firmware when using a custom interval/guide training, the watch vibrates whenever I’m outside of the pace range
It also emits sounds ( 1 beep when going outside of the range, 2 beeps when entering the range again)

soisan

@Dima-Pursanov 100 % sure! I just tested both before posting. The alarm is ringing although DND is enabled and an interval guide created in the app has both instructions as well as sonic and vibrations notifications when you are out of the planned HR zone.

Dima Pursanov

@soisan about DND: the problem was not that alarm is not working during DND, but it’s dismissed automatically just the moment DND is disabled automatically; you see, the case: I’ve alarm at 8:00 and sleep schedule end at 8:00; alarm started and just silenced in several milliseconds after that.
About notifications in intervals: maybe you are correct if you manually create all the interval workouts… I created the workout in intervals.icu using script, program is for several months and the workouts look normal in intervals.icu. it syncs them to Suunto once per week and I was thinking that everything is fine… So if you say that it works - thank you for recheck, just then the problem is that I did sync wrong and I’m unable to check the correctness of the ‘guide’ in app: you just see guide name, that’s it, no intervals can be rechecked My fault - wrong import, Suunto’s fault: users just can’t check what’s there in the guide steps if the workout was not created manually via app (uncomfortable unfortunately, when you want variations of workloads).

Dima Pursanov

@Lorenzo-Pintore thank you for the check: I’ve described the problem in next comment, probably issue us that you’ve done that manually and I did bulk sync from other service.

Dima Pursanov

About 4 - this seems to be known issue with Suunto guides: they work as steps only, but no other alerts. All we can do for now in such cases - manually set zones on watch after selecting the guide right on the watch.
https://forum.suunto.com/topic/9752/guide-target-zone-alerts/3

Egika

@Dima-Pursanov said in Fixes requests: Small annoyances are SO bad:

@soisan about DND: the problem was not that alarm is not working during DND, but it’s dismissed automatically just the moment DND is disabled automatically; you see, the case: I’ve alarm at 8:00 and sleep schedule end at 8:00; alarm started and just silenced in several milliseconds after that.

I have just tried this multiple times with my Vertical 2 and I cannot reproduce it.
Auto DND in sleep settings set to 09:00-09:30. Alarm set to 09:30.
Alarm sounds normal and does not stop until I dismiss it. DND is disabled as well as planned…

Yuurei

@Dima-Pursanov said in Fixes requests: Small annoyances are SO bad:

About 4 - this seems to be known issue with Suunto guides: they work as steps only, but no other alerts. All we can do for now in such cases - manually set zones on watch after selecting the guide right on the watch.
https://forum.suunto.com/topic/9752/guide-target-zone-alerts/3

I only done one structured workout since I’m new to Suunto ecosystem, but I’m 100% sure that I had alerts - both beeps and vibrations - when I was above or below range.
Workout was created in the Suunto app and done on Race 2.

soisan

@Dima-Pursanov this is an old thread and partially refers to something different. The functionality is since at least half a year there, make an interval guide in the Suunto App and see for yourself.

Dima Pursanov

@Egika but I did experience this behavior and almost missed the planned wakeup… Latest firmware, Race S. Thank you for recheck, I’ll wait for next update, to see the direction the company is going, as this will be first update for me since I’m in this ecosystem. Sure I’d suggest Suunto to start opening more APIs like they did with SuuntoPlus apps, just to be more open to community and allow to use whatever services we want with the data from watch This will make them different from others.

Gunnar

@Dima-Pursanov said in Fixes requests: Small annoyances are SO bad:

@Egika but I did experience this behavior and almost missed the planned wakeup…
Can you reproduce your problem?