Limited edition default watch face gone

ixman

I’ve just purchased Vertical 2 Titanium Limited Edition. Initially the default Vertical 2 watch face was installed but not the retro LED one. I’ve factory reset the watch and now I have the LED watch face but not the default one. Any idea what’s going on? How can I get the default watch face? Is also missing in the Suunto Plus store.

Dimitrios Kanellopoulos

@ixman thanks we also had another user report that . Investingating

gianky73

hi, same here, i had to do a factory reset to have the default retro LED watch face…
As soon as I turned on the watch out from the box, it showed the default Suunto Vertical 2 watch face (I already have another Vertical 2 registered in the Suunto app). regards

ixman

I did reset twice and still don’t get the the default Suunto Vertical 2 watch face no matter what I try. Also is not in the Suunto store. Any ideas?

zhangschmidt

@ixman Soft reset (with the 12 second-press of the upper button) or full factory reset? The latter’s what @gianky73 mentions above and what also solved the issue when I had it.

funkey

@ixman

I can not test, but if you delete all your other watch faces, then the only left should be the preinstalled one!