Watch freezes after last update

[OutdoorMan]

My wife’s Race 2 freezes during activities, half display is black, half displays data, watch is not responsive and it restarts itself after some time. Anyone else with this issue?

[Brad_Olwin]

@OutdoorMan I have no issues with Race2 on this firmware with freezing. If it occurs more than once you can try to reload the firmware. If that doesn’t work a factory reset.
Is this Race2 or Race S?

[OutdoorMan]

@Brad_Olwin thanks, it’s a Race S and it was working well until recently. She went to gym, the watch or display froze and she couldn’t do anything with it. She came home and it restarted itself and saved the activity, but just with basic data. But the HR graph shows that it continued recording even after the display froze, so it’s interesting : )

[Brad_Olwin]

@OutdoorMan My Race S seems fine but I have only tested a couple of runs with it.

[Inge Nallsson]

@OutdoorMan I can only refer to Running sessions with my Race S, but since the last FW upgrade I’ve done 9 exercises ranging from 10 min to 45 min, with OHR and with Suunto Smart sensor, in +2C to -15C, and the watch has behaved perfectly - except for the issue with invisible Structured Workouts.

[Carmak]

My Race did crash and restart 3 times during exercise (ride and run) since the last update. I performed a soft reset, it seems to be working ok so far, I haven’t done so many activities though.

[OutdoorMan]

@Brad_Olwin @inge-nallsson if it continues I’ll downgrade the firmware. But until now it behaved perfectly. My Race 2 also restarted itself after the upgrade, right after the first activity after the upgrade.