Problems with Suunto app
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I can’t reply to other posts yet I think because I’m new here but I’ve just updated the software on my watch to try and overcome the issue I think others are having that sleep tracking and resources aren’t being tracked since the last update. It still doesn’t seem to be working. Is there any update from the Suunto team please?
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@Heidi
What’s the other post ? -
@sartoric It’s “Sleep data not synchronized anymore”. But it’s not just sleep data, it’s resources as well. I’ve updated the software on my watch as that showed as needing an update (and had to upload a programme to my laptop to do that annoyingly) so it seems to be an app issue. It started two days ago. There are also complaints going onto the App in Google Play about the same problem so it’s obviously not just me.
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I went onto the chat yesterday, got through to a real person and they said they are already aware of it and working on it but don’t know when it would be resolved. I’ve suggested they update here and also on the App details which the advisor accepted and they’ve done neither as far as I can tell.
